• About the Department of Telecommunications and Cable

    • Regulates the telecommunications and cable industries in accordance with statutory obligations imposed by the Commonwealth of Massachusetts and the federal government
    • Ensures consumers receive high quality communications at just and reasonable rates
    • Promotes sustainable competition to increase consumer welfare for all Massachusetts residents
    • Maintains and enforces consumer protections, consistent with the public interest, particularly where market forces alone are not sufficient to do so, including investigating and responding to inquiries and complaints from consumers and carriers
    • Provides expert input into the development of telecommunications-related policies for the State
  • New England IP Transition Conference pdf format of 			New England IP Transition Conference

    Join us for the New England IP Transition Conference, Tuesday, December 3, 2013 at 9:00 a.m.

    Please click here pdf format of    New England IP Transition Conference  for location and registration information.

  • Slideshow Featured Content

    • 2013 New England IP Transition Conference

      Left to right: Greg Massing, Cameron Kerry, Barbara Anthony, Geoffrey G. Why, Curtis Wood

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    • 2013 New England IP Transition Conference

      Left to right: Sharon Gillett, Hank Hultquist, Angela Kronenberg, Sean Dandley, Geoffrey G. Why

      Learn More »

    • 2013 New England IP Transition Conference

      Left to right: Sharon Gillett, Hank Hultquist, Angela Kronenberg, Sean Dandley, Geoffrey G. Why

      Learn More »

    • 2013 New England IP Transition Conference

      Left to right: Sam Kline, Curtis Wood, Paul Vasington, J. Bradford Ramsay

      Learn More »

  • Resources for customers of telephone or cable providers

  • Resources for regulated companies

  • Applications and Forms

  • Administration Division

  • Competition Division

  • Consumer Division

  • Legal Division

Our Organization

Key Resources

  • DTC Contact Information:
    1000 Washington Street
    Suite 820
    Boston, MA 02118-6500

    For Consumer Complaints:
    (800) 392-6066 or (617) 305-3531

    For Administration: (617) 305-3580
  • Directions to DTC
  • Employment Opportunities