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Cable Television Information

Cable television is regulated at the municipal, state, and federal levels.

The Department’s primary cable-related responsibilities include: (1) Oversight of cable television franchising; (2) Establishing basic service tier programming, equipment, and installation rates for communities in Massachusetts that have requested rate regulation and are not subject to effective competition; (3) Enforcing consumer protections; and (4) Collecting, compiling, and maintaining statistical data on, among other things, consumer complaints, rates, terms and conditions, market share, and financial performance.