Thank you for visiting the website for the Massachusetts Department of Revenue (DOR). We appreciate that many visitors are concerned about accessibility to their digital government and we pledge that DOR is committed to achieving meaningful accessibility to this online environment. This portal has been designed to offer Massachusetts' citizens easy and efficient access to state government resources and services. In addition, reasonable efforts will be made to accommodate all users who utilize compliant web browsers, as well as enabling software or assistive technology.

Standards for Compliance
Extensive effort is made to adhere to the Federal Section 508 Standards requirements set forth in the Rehabilitation Act that was amended in 1998. These standards were created to help eliminate barriers in information technology, make new opportunities available for people with disabilities and encourage the development of technologies that help achieve these goals. For more information about these standards please visit the Section 508 website ( ) or the Federal Access Board website (

In addition, this website also strives to comply with the Massachusetts Web Accessibility Standards. These standards, adopted in May of 2000, were developed by the Massachusetts Information Technology Division (ITD) to ensure that all Massachusetts Agency web pages are accessible for all users. These standards are based on the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines and have been actively incorporated throughout this website.

Downloadable Files
In order to retain the integrity of their layout when printed, some of the documents found on this website are produced in Adobe Acrobat. Efforts are currently underway to ensure that all files are produced in the latest version of Acrobat, which is the most accessible technology currently available for these types of files. Where this conversion is not possible, efforts have been made to provide alternate forms of these downloadable files. In order to improve viewing of these files please download the latest Adobe Acrobat viewer, which is available for free at the Adobe website. Download Adobe Acrobat Reader®

If you are unable to view any of the downloadable files on this website, efforts will be made to provide you with a hard copy of this material. Please contact us at Massachusetts Department of Revenue, PO Box 9554, Boston, MA 02114-9554; 617-626-2805, or by e-mail to make your request. Please note: this mailing address and phone number are for website accessibility issues only. All other inquires should be directed to the Department's main information lines at 617-887-MDOR or toll-free in Massachusetts at 800-392-6089.

Translation Disclaimer Statement
Translations of the Department of Revenue's website and video player are made through an automated/computerized process powered by Google Translation, a free translation service. Computerized translations are sometimes only an approximation of the original content. The translation should not be considered exact and in some cases may include incorrect or offensive language. Neither the Massachusetts Department of Revenue or the Commonwealth of Massachusetts, nor any agency, officer, or employee of the Commonwealth of Massachusetts warrants the accuracy, reliability, or timeliness of any information translated by this system and shall not be liable for any losses caused by such reliance on the accuracy, reliability, or timeliness of such information. Any person or entity who relies on information obtained from the system does so at his or her own risk. Please note: the Google translation application on our website requires a JavaScript-enabled computer. For those whose computer may not be so enabled, Google offers an alternative translation page in a non-Java format.

DOR also welcomes your questions about the website's accessibility policy and comments on how to improve the accessibility of this site. Please contact us by e-mail.