Making CLAS Happen

Making CLAS Happen: Six Areas for Action

A guide to providing culturally and linguistically appropriate services in a variety of public health settings.

The DPH CLAS Initiative is pleased to present this latest tool to assist agencies with implementing the CLAS Standards. The manual offers innovative and practical approaches for agencies to incorporate the federal CLAS principles and practices into all aspects of organizational activities. "Making CLAS Happen: Six Areas for Action" divides the standards into six chapters:

Foster cultural competence
Build community partnerships
Collect and share diversity data
Benchmark: plan and evaluate
Reflect and respect diversity
Ensure language access

Each chapter includes hands on tools, resources lists and case studies from public health and social service providers across Massachusetts.

Documents

We would like to ask if you would take a minute to provide us with some basic information that will be used to develop resources, supports and trainings to assist your organization with using the CLAS Manual Survey to implement the CLAS standards. Once completed you can: