*Attention Nurse Aide Registry Users New Procedure for Checking the Registry*

In January 2014, the Massachusetts Nurse Aide Registry began the process of replacing existing certification numbers for aides who were renewing their certification, and issuing newly certified aides unique certification numbers that always begin with the letters “CNA”.  This change assisted Registry users in accessing information on certified individuals on the web based system.


In 2017, a transition from phone system to the online Sanction Inquiry System will be complete, at which time all registry checks should be done using the online system.  Current phone system users will receive login information for the new system in the coming months.

While the transition of the Nurse Aide Registry continues, all registry checks should be done with the existing phone system to ensure the registry has a permanent record of your inquiry, however for certain individuals you may need obtain further information as detailed below.

In order to access the most current information on initial certifications or renewals since January, 2014, Registry users must also check the Department’s “License Verification Website” (also known as “Check a License”) which includes licensed individuals such as nurses and nursing home administrators.  It is only necessary to check the License Verification website, in addition to the phone system, for aides who have received a new certification number through either the renewal process or by being newly certified in 2014.  Accessing the Nurse Aide Registry through the License Verification website will not create a permanent record of your registry check; you must check all aides with the phone system first before proceeding to the License Verification website.  Please see below for precise instruction on how to complete registry checks.

The web address for the License Verification Site is https://checkalicense.hhs.state.ma.us/MyLicenseVerification/

Individuals to check on the Registry:How to check:
CNA with a certification number beginning with the letters CNA (ex. CNA12345)
certification numbers are printed on CNA certification cards.
1. Check the phone system using the aide’s social security number.
2. Check the License Verification Website using the aide’s “CNA” number.
CNA with a certification number beginning with numbers 0-9 (ex. 012345678A)
certification numbers are printed on CNA certification cards.
Phone system
Individuals who are NOT Certified Nurse AidesPhone system

How to check a Certified Nurse Aide on the License Verification Website:

You will not need a username or password to access the License Verification website. On the License Verification website enter the certification number (ex. CNA-12345) into the search box labeled “License number”.  You do not need to enter in any further information.  Click the search button and find the name of the aide you searched for.  Click on the name of the aide, and a results page will open in a separate window with detailed information from the registry.  Print the results page to keep it for your records as one will not be sent to you.  If you have questions about the search results or process please call (617) 753-8144.

The Department hopes to launch the facility specific online nurse aide registry at a later date.  More information will be provided to you about the online nurse aide registry at that time.  Please see below for a list of Frequently Asked Questions about the Nurse Aide Registry.

Mission Statement

The Nurse Aide Registry Program (NARP), instituted under the provision of the Omnibus Reconciliation Acts of 1987, 1989 and 1990 (OBRA) 42 U.S.C. 1396r, calls for the establishment of training and competency evaluation programs and the maintenance of a long-term care nurse aide registry program by coordinating the following activities:

  • approval and monitoring of nurse aide training programs;
  • oversight of a nurse aide competency evaluation program which consists of a clinical skills evaluation and a written or oral multiple choice examination;
  • the operation of a Nurse Aide Registry containing information about individuals qualified to function as nurse aides in long term care facilities and substantiated findings of resident abuse, neglect or misappropriation of resident property;
  • the renewal registration of qualified nurse aides every two years; and
  • the coordination of reimbursement for the Medicaid portion of training and testing costs incurred by facilities and individuals.

Nurse Aide Registry Topics

Contact Information
Nurse Aide Registry Program
99 Chauncy Street, 2nd Floor
Boston, Massachusetts 02111
Telephone: (617) 753-8144

This information is provided by the Division of Health Care Quality within the Department of Public Health.