• Accessing the Nurse Aide Registry


    *Attention Nurse Aide Registry Users*

    In response to numerous requests from facility users, the current phone system will continue in operation beyond December 20, 2013.  Please continue to use the phone system for all verification checks on staff until further notice from the Department, as access to the web based system will be temporarily suspended.

    On Friday, December 13, 2013, the Department began the process of mailing individual letters to all nursing homes and rest homes, as well as home health, homemaker, hospice and other agencies that are active users of the current phone based verification system.  In order to provide more time to users of the Nurse Aide Registry to enroll and become familiar with the new online system, and to ensure users are provided with adequate documentation on each individual they may check, the Department of Public Health will extend the operation of the current phone verification system through at least early January of 2014.

    Addition information regarding the transition to a web based system will be shared as updates become available.  If you have not already created an account with the online system, you will be provided an opportunity to do so before the current phone system is discontinued.  We ask that during the transition period future checks on Nurse Aides or Home Health Aides be completed on the phone based system.  Please call 617-753-8140 if you have questions about the transition.

    *Attention CNAs or employers who have received questions from CNAs*

    If you are a Certified Nurse Aide (CNA) and you have questions or concerns about the transition of the Nurse Aide Registry and how it affects you, please see the Frequently Asked Questions link below.  If you are an employer who has received questions about the transition from CNAs please direct them to the FAQ below.


    Mission Statement


    The Nurse Aide Registry Program (NARP), instituted under the provision of the Omnibus Reconciliation Acts of 1987, 1989 and 1990 (OBRA) 42 U.S.C. 1396r, calls for the establishment of training and competency evaluation programs and the maintenance of a long-term care nurse aide registry program by coordinating the following activities:

    • approval and monitoring of nurse aide training programs;
    • oversight of a nurse aide competency evaluation program which consists of a clinical skills evaluation and a written or oral multiple choice examination;
    • the operation of a Nurse Aide Registry containing information about individuals qualified to function as nurse aides in long term care facilities and substantiated findings of resident abuse, neglect or misappropriation of resident property;
    • the renewal registration of qualified nurse aides every two years; and
    • the coordination of reimbursement for the Medicaid portion of training and testing costs incurred by facilities and individuals.

    Nurse Aide Registry Topics

    Contact Information
    Nurse Aide Registry Program
    99 Chauncy Street, 2nd Floor
    Boston, Massachusetts 02111
    Telephone: (617) 753-8144


    This information is provided by the Division of Health Care Quality within the Department of Public Health.