Scroll down to browse the entire list or click the links below to jump to main topics:

Basic Needs

Advocacy and Legal Services

  • Refugees and Asylees
  • Service Organizations and Advocates for Elders
  • Department of Children and Families Ombudsman
  • Disability Community Advocacy
  • Privacy and Security Information
  • MassLegalHelp

Financial Assistance

  • Applying for Public Assistance
  • Basic Banking for Massachusetts
  • Department of Revenue - Child Support Enforcement Unit
  • Emergency Shelter
  • Emergency Aid to the Elderly, Disabled, and Children (EAEDC)
  • Food and Nutrition Services
  • Fuel Assistance
  • Program Eligibility Charts and Tables
  • Public Benefits for People with Disabilities
  • Reporting Fraud
  • Supplemental Security Income (SSI) and Social Security Disability Income (SSDI)
  • Tax Assistance - Earned Income Credit (EITC/EIC)
  • Transitional Aid to Families with Dependent Children (TAFDC)

Food & Nutrition

  • Food Banks - The Project Bread Food Source Hotline
  • SNAP Benefits
  • Breastfeeding Initiative
  • Growth and Nutrition Program
  • Meals and Nutrition Assistance for Elders
  • School Breakfast and School Lunch Programs
  • Women, Infants and Children (WIC) Nutrition Program

Housing and Shelter

  • Energy and Utility Assistance
  • Home Modification Loan Program
  • Legal Remedies for Tenants of Residential Housing
  • Mass Access
  • Public and Subsidized Housing and Emergency Shelter
  • Storm Fact Sheet
  • Support Services for Homeless Families
  • Urea Formaldehyde Foam Insulation (UFFI)


  • Human Service Transportation
  • Access to Jobs for TAFDC Recipients

Vital Records

  • Obtaining Certified Copies of Vital Records
  • Access Policy for Massachusetts Vital Records
  • Amendments, Corrections, and Delayed Records
  • Fees for Vital Record Services
  • Data and Publications
  • Genealogical Research
  • Preparing Vital Records

Essential Services

  • Financial Assistance
  • Food & Nutrition
  • Health Care & Insurance

Virtual Gateway's Self Service Options for Massachusetts Residents

  • Catalog of Services
  • Screening Tool
  • SNAP Application (formerly Food Stamp)
  • Free or Reduced Price School Meals Application
  • My Account Page
  • Create a Virtual Gateway Account
  • Log in to the Virtual Gateway

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Family Services

Baby Safe Haven

  • Frequently Asked Questions
  • The Law
  • Regional and Area Offices Directory

Child Abuse and Neglect

  • Child Abuse and Neglect Overview
  • Definitions of Child Abuse and Neglect
  • Warning Signs for Child Abuse or Neglect
  • Reporting Child Abuse and Neglect
  • Screening, Investigation and Initial Assessment
  • A Family's Guide to Protective Services for Children
  • Child Abuse and Neglect Publications
  • All Babies Cry
  • Department of Children and Families Family Support Initiatives


  • About Our Children
  • Overview of Adoption Services
  • Adoption FAQs
  • Our Adoptive Families
  • Becoming an Adoptive Parent
  • Foster Care and Adoption Informational Meetings
  • Subsidies
  • Support and Guidance for Adoptive Parents
  • Interstate Compact on the Placement of Children (ICPC)
  • Licensed Adoption Centers, Adoptee Rights
  • Related Links
  • Email Us about Foster Care or Adoption

Caregiver Support Program

Child Care and Support

  • FAQs - Budget Impact on Child Care Financial Assistance
  • Child Care Assistance for Current or Former Recipients of TAFDC
  • Early Intervention
  • Department of Revenue - Child Support Enforcement Unit
  • Interagency Restraint and Seclusion Prevention Initiative

Health and Medical Services

  • DCF Health and Medical Services Team
  • Health News from the DCF Medical Team
  • Encounter Form
  • Policies and Related Forms
  • Special Kids ♥ Special Care Program

Child Welfare

  • "Info for Educators" Newsletters

Family and Community Health

Services for Youth

  • Adolescent Health and Youth Development
  • Adolescent Services
  • Communication Pre Trial Detention
  • Juvenile Justice Services
  • Residential Programs
  • Services for Youth with Disabilities
  • DMH Transitional Age Youth Initiative

Family Planning

Foster Care

  • About Our Children
  • Foster Care Overview
  • Foster Care FAQs
  • Being a Foster Parent
  • Becoming a Foster Parent
  • Foster Care for Infants
  • Foster Care/Adoption Informational Meetings
  • Foster Child Bill of Rights
  • Resources for Current and Prospective Foster Parents
  • Short Term Foster Care
  • Foster Care Publications
  • Interstate Compact on the Placement of Children (ICPC)
  • Indian Child Welfare Act (ICWA)
  • Email Us about Foster Care or Adoption

Integrated Casework Practice Model (ICPM)

Refugees and Asylees

Violence, Abuse or Neglect

  • Bullying Prevention Resources
  • Domestic Violence
  • Elderly Abuse or Exploitation
  • Offender Services
  • Services for Victims of Juvenile Crime
  • Sexual Violence
  • Youth Violence Prevention and Services

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Prevention & Wellness

Alcohol, Tobacco, and Other Drugs

  • Alcohol and Other Drugs
  • Smoking and Tobacco Use Prevention

Chronic Disease and Health Promotion

  • About the Division of Prevention and Wellness
  • Built Environment
  • Chronic Disease
  • Programs for Healthy Aging
  • Health Disparities
  • Health Promotion
  • Quick Facts
  • Resources and Related Links

Disease Prevention

  • Asthma Prevention and Control
  • Cancer Prevention and Control
  • Communicable Diseases
  • Diabetes Prevention and Control Program (DPCP)
  • Folic Acid Campaign
  • Heart Disease and Stroke Prevention
  • Immunization
  • Oral Health
  • Sexually Transmitted Diseases
  • Substance Abuse Prevention and Treatment

Family Planning

Health and Disability

  • Policy, Systems Development and Planning
  • ADA Compliance Coordination
  • Data and Research
  • Resource List for Technical Assistance

Health Promotion

  • DPH Podcast

Healthy Aging

  • Healthy Aging Programs and Workshops
  • Publications and Data Reports
  • Additional resources

Healthy Living

  • About Mass in Motion
  • Mass in Motion en español
  • Mass in Motion em Português!
  • At Home
  • At Work
  • In Your Community
  • Eat Better
  • Move More
  • Buena salud: ¡es la movida!
  • Boa Saúde. Entre Nessa Jogada.

Healthy Relationships and Sexuality

  • Family Planning
  • Sexually Transmitted Diseases
  • Teen Pregnancy Prevention
  • Violence Prevention

Injury Prevention

  • About Injury Prevention
  • Injury Data Resources
  • Home Safety for Infants and Young Children
  • Injury Prevention for Older Adults
  • Falls
  • Emergency Care for Injured Children
  • Poison Prevention
  • Residential Fire Injury Prevention
  • Sports and Recreation
  • Suicide Prevention
  • Surveillance to Optimize Prevention of Injury Project
  • Transportation Safety
  • Traumatic Brain Injury (TBI)
  • Water Safety
  • Weapon Safety
  • Workplace Health and Safety

MassHealth Wellness - MassHealthy

Violence Prevention and Intervention

Wellness Unit

  • Basic Health Information
  • Programs and Initiatives
  • Policies and Legislation
  • Additional Publications and Resources
  • Facts and Figures

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Physical Health & Treatment

Diseases & Conditions

  • Addictions
  • Birth Defects Research and Prevention
  • Cancer and Benign Brain Tumors
  • Hospital Maternity Information
  • Organ Transplant
  • Risk Factors
  • Sexually Transmitted Diseases
  • Substance Abuse Prevention and Treatment

Emergency Services

  • Office of Emergency Medical Services
  • Emergency Medical Services for Children

Family and Community Health

Healthcare Facilities

  • Family Planning Agencies
  • Hospitals
  • Community Health Center, Hospital-Licensed Health Center, and Acute Care Hospital Locations
  • Nursing Homes
  • Pediatric Palliative Care Programs
  • Primary Stroke Services (PSS) Hospitals
  • Public Health Hospitals
  • Rape Crisis Centers
  • Regional Health Offices
  • Sexual Assault Nurse Examiner Designated Sites

Long-Term Care

  • Programs for Seniors
  • Long Term Care Ombudsman
  • Long-Term Care - Department of Mental Health
  • Intellectual Disability
  • Long-Term Care - Massachusetts Rehabilitation Commission
  • Long-Term Care - Soldiers' Homes for Veterans
  • Nursing Home Consumer Info


  • Brochures and Other Information
  • Complaint Process
  • Physician Profiles
  • Reasonable Accommodation
  • Contact Us
  • How to Make a Public Information Request
  • Announcements and Publications

Quality and Cost

  • Health Care Quality and Cost -- Home
  • Data and Statistics
  • Understanding the DHCFP Reports
  • Definitions and Methodologies
  • Hospital Comments
  • View Historical Data

School Health

Vocational Rehabilitation Services

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Behavioral Health


  • Overview
  • What is Hoarding?
  • Risks Caused by Hoarding
  • When Hoarding Changes from a Personal to a Public Problem
  • Help for People who Hoard

Mental Health

  • Applying for Mental Health Services
  • Brochures On Mental Health Topics
  • Clinical Guidelines and Medication Information Manuals
  • Community Based Flexible Supports
  • Community First
  • Complaint Form
  • Department of Mental Health Cultural Competence
  • DMH Citizen Advisory Boards
  • DMH Redesign Initiative
  • DMH Voter Rights
  • Forensic Services
  • Healthy Changes
  • Human Rights Handbook
  • Mass Support Network
  • Mental Health Services Overview
  • New Medicare Prescription Drug Coverage
  • Privacy Information for the Department of Mental Health
  • Recovery Learning Communities
  • Service Application Forms and Appeal Guidelines
  • Shared Decision Making White Paper
  • State Mental Health Plan 2012-2013
  • The Joint Commission

School Health

Substance Abuse

  • Consumer Advisory Board
  • MassHealth Behavioral Health and Substance Abuse Services
  • Poison Prevention
  • Bureau of Substance Abuse Services

Suicide Prevention

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Community Health & Safety

Behavioral Risk Factor Surveillance

  • BRFSS Statewide Reports and Presentations
  • City Reports
  • Community Health Network Area (CHNA) Reports
  • Methodology
  • Topical Reports and Publications
  • Surveys

Drug Safety

  • Consumer Medication Safety Tips
  • Drug Control Program
  • Poison Prevention
  • Public Health Advisories
  • Question 2: An Act Establishing a Sensible State Marijuana Policy
  • Tobacco Control Program
  • U.S. Food and Drug Administration

Emergency Preparedness and Response

  • Agents, Diseases and Other Threats
  • Biosecurity
  • Behavioral Health
  • Personal/Family Plans
  • Frequently Asked Questions - Emergency Planning
  • Individuals Requiring Additional Assistance

Environmental Health

  • Recreational Camp Information for Parents
  • Environmental Exposure Topics
  • Environmental Public Health Tracking
  • Environmental Health Investigations
  • Environmental Hazards Resource
  • Teachers Resources
  • Environmental Health Outreach and Education Materials Order Form

Family and Community Health

  • Pregnancy and Newborn
  • Early Childhood
  • Children and Youth with Special Health Needs
  • Adolescent Health and Youth Development
  • Women's Health
  • Men's Health
  • Lesbian, Gay, Bisexual and Transgender Health
  • Older Adults
  • Support Services for Homeless Families
  • Improving the Health of All Mothers and Children
  • Comfort Care - Do Not Resuscitate (DNR) Order Verification Program

Food Safety

Injury Prevention

Massachusetts Youth Health Survey

Patient Safety

  • Betsy Lehman Center for Patient Safety and Medical Error Reduction
  • Frequently Asked Questions
  • Obstetrics - Expert Panel
  • Healthcare-Associated Infection Prevention Expert Panel
  • Patient Safety Awards
  • Conferences
  • Consumer Information, Tips and Tools
  • Long-Term Care Medication Error Reduction
  • Serious Reportable Events
  • Weight Loss Surgery
  • Patient Safety Online Resources

Population Health Statistics

  • Birth Data
  • Death Data
  • Healthy People 2010 Leading Indicators
  • Healthy People 2020
  • Population Information
  • Population Methods
  • Race and Ethnicity Reports
  • Regional Health Status Indicators Report
  • Smoking Reports
  • The Health of Lesbian, Gay, Bisexual and Transgender (LGBT) Persons in Massachusetts
  • Women's Health

School Health

Violence Prevention and Intervention

Workplace Health and Safety

  • Occupational Health Information and Services in Massachusetts
  • Fatal Work-related Injuries
  • Work-related Injuries to Workers Under Age 18
  • Health and Safety of Immigrant and Minority Workers
  • Work-related Asthma
  • Needlesticks and Other Sharps Injuries
  • Work-related Carpal Tunnel Syndrome
  • Work-related Lead Poisoning
  • Work-related Burns and Carbon Monoxide Poisonings
  • Occupational Cancer
  • Workers' Compensation Information Booklet
  • Laws and Regulations
  • Related Links
  • Contact Us

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Insurance (including MassHealth)

Information for Members - Children's Behavior Health Initiative

Apply for MassHealth Coverage

  • Application Information Overview
  • Applicants Under Age 65 and Families
  • Applicants Aged 65 and Older Living at Home
  • Applicants of Any Age Who Need Long-Term-Care Services
  • Applications and Member Forms
  • Citizenship Documentation Requirements

Contacting MassHealth

MassHealth Coverage Types

  • MassHealth Benefits Introduction
  • Applicants and Members Under Age 65 and Families
  • Applicants and Members Aged 65 and Older Living at Home
  • Applicants and Members of Any Age Who Need Long-Term-Care Services

MassHealth Information for Members

  • Choosing a Health Plan and a Doctor
  • New MassHealth Dental Program
  • Keeping your MassHealth Membership Up to Date
  • Dental Benefits and Choosing a Dentist
  • The MassHealth Card
  • Covered Services
  • Coverage Updates
  • Medicare Prescription Drug Coverage
  • Member Eligibility Regulations
  • Transitioning Off of MassHealth
  • Applications and Member Forms
  • MassHealth Tobacco Cessation Benefits
  • MassHealth Wellness
  • Personal Care Attendant Workforce Council

MassHealth Privacy Information (HIPAA)

Additional Insurance and Assistance Programs

  • Children's Medical Security Plan
  • Health Safety Net
  • Healthy Start
  • Acquired Brain Injury Waivers
  • Information about Commonwealth Care for Members and Providers
  • Insurance Partnership
  • Medical Security Plan
  • Prescription Drugs
  • Special Kids/Special Care Pilot Program
  • Student Health Insurance

Health Insurance Connector

Managed Care Protections and Grievances

  • History of the Office of Patient Protection
  • Patient's Rights Law
  • Health Insurance Open Enrollment and Waivers
  • Internal Grievances and Appeals
  • External Review Process
  • Frequently Asked Questions
  • Managed Care Consumer Guide
  • Statutes and Regulations
  • Bulletins and Memoranda
  • Statistics and Reports

Resources for Health Care and Insurance

Worker's Compensation

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Disability Services

Services by Type of Disability

  • Blind Services
  • Deaf, Late-Deafened, and Hard of Hearing
  • Head Injury
  • Intellectual Disability
  • Learning Disability
  • Mental Health
  • Children and Youth with Special Health Needs

Abuse and Neglect Prevention of Individuals with Disabilities

  • Reporting Abuse and Neglect of Individuals with Disabilities
  • Protective Services Program
  • Disabled Persons Protection Commission
  • Protect, Report, Preserve: Abuse Against Persons with Disabilities

Assistive and Rehabilitative Technology

  • MassMATCH Assistive Technology Website
  • Assistive Technology Program
  • Assistive Technology and Hearing Ear Dogs for Individuals with Deafness or Hearing Loss
  • Assistive Technology Loan Program
  • Complex Healthcare Needs in School

Disability Access Symbols

Disability Accommodation Contacts 

Disability Community Advocacy

  • Massachusetts Rehabilitation Commission Ombudsman
  • Consumers' Rights and the Massachusetts Rehabilitation Commission Appeal Process
  • Massachusetts Office of Dispute Resolution
  • Informed Choice Initiative
  • Your Housing Rights
  • Consumer Involvement
  • Consumer Assistance & Program Support (CAPS)
  • Americans with Disabilities Act Compliance Coordination
  • Massachusetts State Rehabilitation Council
  • Massachusetts Developmental Disabilities Council

Disability Determination Services (DDS)

  • Who We Are
  • Eligibility for SSI and SSDI
  • How Applications are Processed
  • Key Program Contacts
  • Evidence Required by DDS for Case Determination
  • Find the Nearest Social Security Administration (SSA) Office


  • Your Housing Rights
  • Massachusetts Accessible Housing Registry (MassAccess)
  • Home Modification Loan Program (HMLP)
  • Massachusetts Rehabilitation Commission Housing Survey
  • Citizen Housing and Planning Association's (CHAPA)

In-home and Community Living Supports

  • Adult Supported Living (ASL) Program
  • Assisted Living for Elders
  • Community First
  • Home Care
  • Independent Living Programs and Services
  • Residential Support for Individuals with Head Injuries
  • Turning 22 Independent Living Program

Long-Term Care

Providing Accessible Events

School Health

Training and Education Services

  • Education Guidance


  • Finding Transportation
  • Rehabilitation Technology
  • Massachusetts Benefits Information System

Vocational Rehabilitation Services

  • Vocational Rehabilitation Services Overview
  • Overview of the Vocational Rehabilitation Process
  • Available Vocational Rehabilitation (VR) Services
  • Rehabilitation Technology
  • Informed Choices
  • Consumer Handbook for Vocational Rehabilitation (VR) Services
  • Job Search Websites
  • Statewide Employment Services (SES)
  • Vocational Guidance
  • Vocational Rehabilitation Facts and Figures

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Jobs, Training & Education

Careers in Health and Human Services

  • Overview of EOHHS Career Opportunities
  • State Benefits & Policies
  • Current Opportunities in EOHHS
  • Retirement Information
  • Diversity and Equal Opportunity Statement

Employment Assistance for People with Disabilities

  • Community First
  • Job Placement and Training for People with Disabilities

Employment Assistance for Veterans

Job Assistance

  • Friendly URL:
  • Employment Programs
  • Support Services

Personal Care Attendant Directory

Refugee Employment Services

Training and Education

  • Communicating Effectively with Deaf, Late Deafened and Hard of Hearing People
  • Education Guidance for Individuals with Disabilities
  • Educational Benefits for Veterans
  • EMT Training Information

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Multicultural & Specific Populations

Children and Youth with Special Health Needs

Culturally Deaf

  • Understanding Deaf Culture
  • Services for Deaf, Late-Deafened, and Hard of Hearing

Department of Mental Health Cultural Competence


  • Elder Affairs
  • Healthy Aging, Health and Disability Activities

Lesbian, Gay, Bisexual and Transgender

Intellectual Disability and Diversity

Population Health Statistics

Refugees and Asylees

  • New Americans Agenda
  • ORI Providers
  • Citizenship for New Americans Program
  • Benefits Available to Refugees Resettled in Massachusetts
  • Elder Refugee Services
  • Refugee and Immigrant Safety and Empowerment (RISE)
  • Refugee Health
  • Refugee School Impact Grants
  • Social Services through Refugee Community Organizations
  • The Mutual Assistance Association (MAA) Coalition of Massachusetts
  • Unaccompanied Refugee Minors Program (URMP)
  • Wilson/Fish Alternative Project (WFAP)
  • Program Development

Smoking and Health Disparities

Soldiers Homes

  • Soldiers' Home in Chelsea - What We Do
  • Soldiers' Home in Holyoke - What We Do

Veterans' Services

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Volunteering & Giving

Department of Developmental Services Volunteer Opportunities

  • Volunteer Form
  • Boards and Teams
  • Citizen Advisory Groups
  • Guardianship
  • Citizen Involvement in Quality Management
  • Other Opportunities

Donating to the Organ Transplant Fund

  • Organ Transplant Fund Overview
  • How to Donate

Refugees and Immigrants

Ways to Make a Difference at the Department of Children and Families

  • DCF Kid's Fund, Inc.
  • Volunteer Case Review Program
  • Summer Employment
  • Corporate Partnership

Ways to Make a Difference at the Soldiers Homes

  • Ways to Make a Difference at the Soldiers' Home in Chelsea
  • Ways to Make a Difference at the Soldiers' Home in Holyoke

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