- This page, Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps), is offered by
- Department of Transitional Assistance
Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
Contacts
Department of Transitional Assistance (DTA)
Phone
The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M.
The Details of Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
SNAP Overview for Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
SNAP is a federal nutrition program administered by the Department of Transitional Assistance (DTA) for Massachusetts residents.
SNAP benefits include:
- Monthly funds on a debit-like EBT card to buy food
- An additional $40, $60 or $80 a month put back on your EBT card when you use SNAP to buy local produce via the Healthy Incentives Program (HIP)
- SNAP Path to Work free education and training opportunities – families who participate may be able to get free child care
- Free nutrition education classes and resources
- Connections to other kinds of help, such as:
- utility discounts,
- free school meals including Summer EBT,
- Link Summer EBT,
- direct eligibility for Head Start child care, and
- discounted admissions to many Commonwealth museums and cultural institutions via EBT Card to Culture
SNAP Eligibility for Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
SNAP eligibility is based on who is in the household, income and certain expenses. “Eligibility” means who can and can’t get SNAP. Check your eligibility in 30 seconds using our confidential screener or see the eligibility chart below. If you aren’t sure if you are eligible, apply! Our staff will talk to you and make a decision based on the rules. If you are approved, SNAP will go back to the date you applied.
SNAP is not part of a public charge test. If you are not a U.S. citizen or eligible immigrant, it is safe for you to apply and get SNAP for an eligible family member (like a U.S. citizen child).
- What counts as income? DTA counts income from most sources, such as wages, cash assistance, Social Security, unemployment insurance, and child support. When you apply, tell DTA about any money you earn or is given to you.
- Who is in a SNAP Household? A household includes anyone you buy and cook most of your meals with. If your spouse or child(ren) under 22 live with you, they must be included in your household (even if you do not buy and make meals with them).
Household Size | Maximum Monthly Income (before taxes) | Maximum Monthly SNAP Amount* |
---|---|---|
1 | $2,510 | $292 |
2 | $3,407 | $536 |
3 | $4,303 | $768 |
4 | $5,200 | $975 |
5 | $6,097 | $1,158 |
6 | $6,993 | $1,390 |
7 | $7,890 | $1,536 |
8 | $8,787 | $1,756 |
Each additional person | + $897 | + $220 |
* Your household may receive a different monthly amount, depending on income and expenses.
Need help because of a disability?
Tell us if you need help to understand or do something we ask because of a health problem or disability. This could be a mental, physical, sensory, learning, intellectual, cognitive or developmental problem. We may be able to give you extra help or adjust a rule. This is called an accommodation. Call a Client Assistance Coordinator at 877-382-2363 for help.
Language Help
The SNAP application is available in many languages. DTA also has interpreters in over 100 languages to help you in-person or over the phone.
Can someone help me apply for SNAP benefits?
Yes. You can ask a friend, family member, or community partner to help you apply for SNAP.
Name an Authorized Representative
You can ask someone you trust to apply for you and/or go food shopping for you. That person is your authorized representative. This role is usually given to someone who can help you complete applications and renewals and use your SNAP benefits on an ongoing basis. You can decide how much help you need. You may change your authorized representative at any time.
Tell us who your authorized representative is in your application. You and your authorized representative will need to fill out the Request to Choose Someone to Be My Authorized Representative form. You can upload these forms to DTA Connect.
What if I have safety concerns or other issues because of domestic violence?
If you are dealing with the impacts of domestic violence, DTA can help. The Domestic Violence (DV) Unit can help address safety concerns and other impacts of domestic violence. Find your local DV specialist. If it is an emergency or after hours, call SAFELINK at 877-785‐2020.
When Applying
- You can apply with just your name, address, and signature. But, the more information you tell us in the application, the easier it is for us to process your application quickly.
- We will tell you what information or documentation you need to give us once we get your application.
- Do not wait to apply – benefits go back to the date of application if you are approved.
How to apply Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
Apply for SNAP benefits online at DTAConnect.com.
DTA Assistance Line: 877-382-2363 (press 7 to apply for SNAP)
The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M. Monday - Friday.
Interpreters available in over 100 languages.
Download the SNAP benefits application in your primary language. For individuals and couples age 60 or older, you can use the SNAP application for seniors.
- Download the DTA cover sheet
- Mail the completed cover sheet and application to:
DTA Document Processing Center
P.O. Box 4406
Taunton, MA 02780
Download the SNAP benefits application in your primary language. For individuals and couples age 60 or older, you can use the SNAP application for seniors.
- Download the DTA cover sheet
- Fax the completed cover sheet and application to:
DTA Document Processing Center
(617) 887-8765
At a local DTA office, with a SNAP outreach partner or at a community kiosk. Interpreters available in over 100 languages.
Next Steps for Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
-
Submit an application
You can apply with just your name, address (if any), and signature. However, the more information you tell us in the application, the easier it is for us to process your application quickly.
Complete an interview.
We will schedule a phone interview. DTA will provide an interpreter if you need one. We will tell you what information or documentation you need to give us once we complete an interview with you.
Verify your income and other information.
Here is a list of documents we may need to process your SNAP application. If you send these documents in with your application, DTA can make a decision faster. DTA will let you know if we need more information.
Many expenses can be verified by providing the information on your application, such as your share of the rent, utilities, and child care expenses. If you do not know the exact amount at the time of completing the application, these can be submitted at a later time.
Get text and email updates.
If you give us a cell phone number that can get text messages and/or an email address, you will get messages from DTA about your application and case status. You can also check your case status on DTA Connect.
Note: Access to DTA Connect will start about one business day after you apply.
Get a decision.
DTA will send a decision within 30 days. However, some people who meet certain conditions can get expedited “emergency” SNAP within 7 days while we process your application.
You will get a letter in the mail telling you if you qualify. If we approve your application, we will tell you your benefit amount and when you will get your benefits. If we deny your application, we will tell you why. You can appeal the decision. Your letter tells you how you can file an appeal.
You can file a complaint with the U.S. Department of Agriculture (USDA) if you believe we discriminated against you.
You can also see how the Department calculates SNAP benefits.
If you are approved for SNAP benefits.
You will be assigned a certification type. Every SNAP household has a certification type based on the age and income types of its members. Your certification type tells you a few things about your case including:
- How long you’ll get benefits before we review your case for renewal;
- When/if you need to check in; and
- What information you need to report.
Do not wait to apply – benefits go back to the date of application if you are approved!
Summary
Using Your Benefits for Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
How do I access my benefits?
DTA will mail you an Electronic Benefit Transfer (EBT) card. You can use the funds on your EBT card to shop for food. It looks and works like a debit card.
You may get the EBT card before we decide if you are eligible for benefits. This is so you can use your benefits as soon as they are available. Most applicants get a card within 3-5 days of filing their application.
If you need an EBT card faster than the mail, you can get one at a local DTA office.
What can I buy?
- You can buy most foods, as well as seeds or plants for growing food, using your EBT card.
- You can also use your benefits to purchase a Community Supported Agriculture (CSA) share to buy farm fresh produce.
- Certain households that are elderly, disabled, or homeless are qualified to purchase hot meals through a participating restaurant through the Restaurant Meals Program (RMP).
Need food sooner?
Call Project Bread’s FoodSource Hotline at 800-645-8333. You can also find your local food bank.Visit How to Get the Most Out of your SNAP Benefits to see how you can maximize your monthly SNAP benefit amount.
Nondiscrimination Statement for Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:
1. mail:
Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or
2. fax:
(833) 256-1665 or (202) 690-7442; or
3. email:
FNSCIVILRIGHTSCOMPLAINTS@usda.gov
This institution is an equal opportunity provider.Helpful Forms and Documents for Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
Open PDF file, 677.5 KB, SNAP benefit application (English, PDF 677.5 KB)Open PDF file, 625.5 KB, SNAP Application for Seniors (SNAP‐App‐Seniors) (English, PDF 625.5 KB)Open PDF file, 278.29 KB, Request to Choose Someone to Be My Authorized Representative (Image-10) (English, PDF 278.29 KB)Contact for Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)
Phone
DTA Assistance Line Call Department of Transitional Assistance (DTA), DTA Assistance Line at (877) 382-2363The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M.
Fax
DTA Document Processing Center (617) 887-8765Related
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