Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan
If you are an individual in the community, including those under 65, families, and people with disabilities, see "Who can use this application" below to see if this application is right for you
Contact
MassHealth Customer Service Center
Phone
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
The Details
What you need
Who can use this application
Use this application if you need health or dental coverage and help paying for it, and if you:
- Live in Massachusetts
- Are not living in or not about to go into a nursing facility, and
- Are younger than age 65
You may also use this application (regardless of your age, even if you are over age 65) if you:
- Are the parent of a child younger than age 19
- Are the adult relative of a child and you are living with and taking care of that child because that child's parents are not living in the home
- Are disabled and are either:
- Working 40 or more hours a month or are currently working and have worked at least 240 hours in the six months immediately before the application, or
- Not working (only if younger than 65)
If you are 65 years or older and do not fit into any of the above categories, or if you need long-term care at any age, please see Apply for MassHealth coverage for seniors and people who need long-term care.
What you need
To apply, you may need to provide the following information and documents:
- Social Security numbers, if you have them, for every household member who is applying
- Federal tax returns, if you file
- Information about citizenship or national status or immigration status
- Employer and income information for everyone in your household (for example, from paystubs or wage statements)
- Information about any job-related or other health insurance that you are currently enrolled in or have access to
How to apply
Applying online is the fastest way to find out which programs you may qualify for.
MassHealth and the Massachusetts Health Connector use the same streamlined application to determine if you qualify for MassHealth, the Health Safety Net, Children's Medical Security Plan, ConnectorCare plans, or Advance Premium Tax Credits.
To apply online, create a secure online account at the Massachusetts Health Connector. It only takes a couple of minutes.
The online application will ask if you would like to register to vote. If you click “Yes,” MassHealth will automatically mail you a voter registration application. A printable voter registration form and more information about voter registration appear under "Voter registration" in the "More info" section below.
- Fill out and sign the Massachusetts Application for Health and Dental Coverage and Help Paying Costs (ACA-3).
- Mail it to:
Health Insurance Processing Center
P.O. Box 4405
Taunton, MA 02780
- Fill out and sign the Massachusetts Application for Health and Dental Coverage and Help Paying Costs (ACA-3).
- Fax it to (857) 323-8300
Call the MassHealth Customer Service Center at:
Main: 800-841-2900
TTY: 800-497-4648
Hours: Monday through Friday 8 a.m. to 5 p.m.
To apply in person, you can go to any one of the four enrollment centers listed below. Enrollment centers are open Monday through Friday from 8:45 a.m.–5 p.m.
Do not mail an application to any of these enrollment centers.
- MassHealth Enrollment Center
45 Spruce Street
Chelsea, MA 02150
- MassHealth Enrollment Center
88 Industry Avenue, Suite D
Springfield, MA 01104
- MassHealth Enrollment Center
21 Spring Street, Suite 4
Taunton, MA 02780
- MassHealth Enrollment Center
367 East Street
Tewksbury, MA 01876
- Quincy Enrollment Center
MassHealth Central Office
100 Hancock Street, 6th floor
Quincy, MA 02171
Massachusetts Health Connector Walk-in Centers
You can also visit one of the Massachusetts Health Connector Walk-in Centers for in person help.
Please note: Senior and long-term care applications cannot be processed at these locations.
133 Portland St.
Boston, MA 02114
Hours: Monday through Friday 8 a.m. to 6 p.m.
88 Industry Ave.
Springfield, MA 01104
Hours: Monday through Friday 9 a.m. to 5 p.m.
146 Main St.
Worcester, MA 01608
Hours: Monday through Friday 8 a.m. to 6 p.m.
Next steps
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Decisions
If you applied online or by phone, you will receive a decision about your eligibility for health coverage, or information about anything we may need, when your application is complete. We will also send you a written notice.
If you applied via mail, fax, or in-person, we will send you a written notice about your eligibility.
If we need more information
We will contact you if we need more information.
Enroll in a health plan
If you have completed your Massachusetts Application for Health and Dental Coverage and Help Paying Costs (ACA-3) and MassHealth has determined that you qualify for coverage, we will let you know if you need to enroll in a health plan.
You may need to enroll in a health plan if:
- You don't have other insurance, and
- You are younger than 65, and
- You have been approved for one of the following coverage types:
- MassHealth Standard
- MassHealth CommonHealth
- MassHealth Family Assistance
- MassHealth CarePlus
More info
Voter Registration
If you are a U.S. citizen, a resident of Massachusetts, and 18 years old on or before election day, you can register to vote. Just print out this voter registration form and bring or mail it to your town or city hall. If you need help, you can call 800-841-2900 (TTY: 800-497-4648).
Need help?
Call us at 800-841-2900 (TTY: 800-497-4648) if you need:
A Massachusetts Application for Health and Dental Coverage and Help Paying Costs (ACA-3)
-
A Member Booklet for Health and Dental Coverage and Help Paying Costs in another language
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Interpreter services
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Help filling out the application
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Help with any questions about the application process
For Hurricane Evacuees
Applicants who have evacuated from the storm-affected areas in 2017 may have little documentation. MassHealth has developed processes to streamline the application process for hurricane evacuees. See our Communication for Hurricane Evacuee Applications for details. Applicants affected by a hurricane should fill out the Self-Attestation Form. You can find these in the Downloads section below.
Downloads
Open PDF file, 190.49 KB, for Formulario de autodeclaración (PDF 190.49 KB)Open DOCX file, 23.61 KB, for Formulario de autodeclaración (DOCX 23.61 KB)Contact
Phone
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
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