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Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

Find out who's eligible and how to apply for MassHealth, HeathSafetyNet, and the Children's Medical Security Plan

MassHealth Customer Service Center

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

The Details of Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

What you need for Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

To apply, you may need to provide the following information and documents:

  • Social Security numbers, if you have them, for every household member who is applying
  • Federal tax returns, if you file
  • Information about citizenship or national status or immigration status
  • Employer and income information for everyone in your household (for example, from paystubs or wage statements)
  • Information about any job-related or other health insurance that you are currently enrolled in or have access to

Who can use this application

Use this application if you need health or dental coverage and help paying for it, and if you:

  • Live in Massachusetts

  • Are not living in or not about to go into a nursing facility, and
  • Are younger than age 65

You may also use this application (regardless of your age, even if you are over age 65) if you:

  • Are the parent of a child younger than age 19
  • Are the adult relative of a child and you are living with and taking care of that child because that child's parents are not living in the home
  • Are disabled and are either:
    • Working 40 or more hours a month or are currently working and have worked at least 240 hours in the six months immediately before the application, or
    • Not working (only if younger than 65)

Learn more about eligibility for these programs. If you are 65 years or older and do not fit into any of the above categories, or if you need long-term care at any age, please see Apply for MassHealth coverage for seniors and people who need long-term care.

    How to apply Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

    Applying online is the fastest way to find out which programs you may qualify for.

    MassHealth and the Massachusetts Health Connector use the same streamlined application to determine if you qualify for MassHealth, the Health Safety Net, Children's Medical Security Plan, ConnectorCare plans, or Advance Premium Tax Credits.

    To apply online, create a secure online account at the Massachusetts Health Connector. It only takes a couple of minutes.

    1. Fill out and sign the Massachusetts Application for Health and Dental Coverage and Help Paying Costs
    2. Mail it to:

    Health Insurance Processing Center
    P.O. Box 4405
    Taunton, MA 02780

    Call the MassHealth Customer Service Center at:

    Main: 800-841-2900
    TTY: 800-497-4648

    Hours: Monday through Friday 8 a.m. to 5 p.m.

    To apply in person, you can go to any one of the five enrollment centers listed below. Enrollment centers are open Monday through Friday from 8:45 a.m.–5 p.m.

    Do not mail an application to any of these enrollment centers.

    • MassHealth Enrollment Center
      45 Spruce Street
      Chelsea, MA 02150
    • MassHealth Enrollment Center
      88 Industry Avenue, Suite D
      Springfield, MA 01104
    • MassHealth Enrollment Center
      21 Spring Street, Suite 4
      Taunton, MA 02780
    • MassHealth Enrollment Center
      367 East Street
      Tewksbury, MA 01876
    • Quincy Enrollment Center
      MassHealth Central Office
      100 Hancock Street, 6th floor
      Quincy, MA 02171

    Massachusetts Health Connector Walk-in Centers

    You can also visit one of the Massachusetts Health Connector Walk-in Centers for in person help. 

    Please note: Senior and long-term care applications cannot be processed at these locations.

    133 Portland St.
    Boston, MA 02114
    Hours: Monday through Friday 8 a.m. to 6 p.m.

    88 Industry Ave.
    Springfield, MA 01104
    Hours: Monday through Friday 9 a.m. to 5 p.m.

    146 Main St.
    Worcester, MA 01608
    Hours: Monday through Friday 8 a.m. to 6 p.m.

    Next steps for Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

    1. Decisions

      If you applied online or by phone, you will receive a decision about your eligibility for health coverage, or information about anything we may need, when your application is complete. We will also send you a written notice.  

      If you applied via mail, fax, or in-person, we will send you a written notice about your eligibility.

    2. If we need more information

      We will contact you if we need more information.

    3. Enroll in a health plan

      If you have completed your Massachusetts Application for Health and Dental Coverage and Help Paying Costs and MassHealth has determined that you qualify for coverage, we will let you know if you need to enroll in a health plan.

      You may need to enroll in a health plan if:

      • You don't have other insurance, and
      • You are younger than 65, and
      • You have been approved for one of the following coverage types:
        • MassHealth Standard
        • MassHealth CommonHealth
        • MassHealth Family Assistance
        • MassHealth CarePlus

    More info about Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

    Voter Registration

    If you are a U.S. citizen, a resident of Massachusetts, and 18 years old on or before election day, you can register to vote. Just print out this voter registration form and bring or mail it to your town or city hall. If you need help, you can call 800-841-2900 (TTY: 800-497-4648).

    The online application will ask if you would like to register to vote. If you click “Yes,” MassHealth will automatically mail you a voter registration application. A printable voter registration form and more information about voter registration appear under "Voter registration" in the "More info" section below.

    Need help?

    Call us at 800-841-2900 (TTY: 800-497-4648) if you need:

    A Massachusetts Application for Health and Dental Coverage and Help Paying Costs (ACA-3)

    • A Member Booklet for Health and Dental Coverage and Help Paying Costs in another language

    • Interpreter services

    • Help filling out the application

    • Help with any questions about the application process

     

    Downloads for Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

    Contact for Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

    Phone

    Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

    Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

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