Apply for MassHealth, the Health Safety Net, or the Children's Medical Security Plan

If you are an individual in the community, including those under 65, families, and people with disabilities, see "Who can use this application" below to see if this application is right for you

MassHealth Customer Service Center

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

The Details

What you need

Who can use this application

Use this application if you need health or dental coverage and help paying for it, and if you:

  • Live in Massachusetts
  • Are not living in or not about to go into a nursing facility, and
  • Are younger than age 65

You may also use this application (regardless of your age, even if you are over age 65) if you:

  • Are the parent of a child younger than age 19
  • Are the adult relative of a child and you are living with and taking care of that child because that child's parents are not living in the home
  • Are disabled and are either:
    • Working 40 or more hours a month or are currently working and have worked at least 240 hours in the six months immediately before the application, or
    • Not working (only if younger than 65)

If you are 65 years or older and do not fit into any of the above categories, or if you need long-term care at any age, please see Apply for MassHealth coverage for seniors and people who need long-term care. 

What you need

To apply, you may need to provide the following information and documents:

  • Social Security numbers, if you have them, for every household member who is applying
  • Federal tax returns, if you file
  • Information about citizenship or national status or immigration status
  • Employer and income information for everyone in your household (for example, from paystubs or wage statements)
  • Information about any job-related or other health insurance that you are currently enrolled in or have access to

How to apply

Applying online is the fastest way to find out which programs you may qualify for.

MassHealth and the Massachusetts Health Connector use the same streamlined application to determine if you qualify for MassHealth, the Health Safety Net, Children's Medical Security Plan, ConnectorCare plans, or Advance Premium Tax Credits.

To apply online, create a secure online account at the Massachusetts Health Connector. It only takes a couple of minutes.

The online application will ask if you would like to register to vote. If you click “Yes,” MassHealth will automatically mail you a voter registration application. A printable voter registration form and more information about voter registration appear under "Voter registration" in the "More info" section below.

  1. Fill out and sign the Massachusetts Application for Health and Dental Coverage and Help Paying Costs (ACA-3).
  2. Mail it to:

Health Insurance Processing Center
P.O. Box 4405
Taunton, MA 02780

Call the MassHealth Customer Service Center at:

Main: (800) 841-2900
TTY: (800) 497-4648

Hours: Monday through Friday 8 a.m. to 5 p.m.

To apply in person, you can go to any one of the four enrollment centers listed below. Enrollment centers are open Monday through Friday from 8:45 a.m.–5 p.m.

Do not mail an application to any of these enrollment centers.

MassHealth Enrollment Center

45 Spruce St.

Chelsea, MA 02150

 

MassHealth Enrollment Center

88 Industry Ave.

Suite D

Springfield, MA 01104

 

MassHealth Enrollment Center

21 Spring St.

Suite 4

Taunton, MA 02780

 

MassHealth Enrollment Center

367 East St.

Tewksbury, MA 01876

Massachusetts Health Connector Walk-in Centers

You can also visit one of the Massachusetts Health Connector Walk-in Centers for in person help. 

Please note: Senior and long-term care applications cannot be processed at these locations.

133 Portland St.
Boston, MA 02114
Hours: Monday through Friday 8 a.m. to 6 p.m.

88 Industry Ave.
Springfield, MA 01104
Hours: Monday through Friday 9 a.m. to 5 p.m.

146 Main St.
Worcester, MA 01608
Hours: Monday through Friday 8 a.m. to 6 p.m.

Next steps

  1. Decisions

    If you applied online or by phone, you will receive a decision about your eligibility for health coverage, or information about anything we may need, when your application is complete. We will also send you a written notice.  

    If you applied via mail, fax, or in-person, we will send you a written notice about your eligibility.

  2. If we need more information

    We will contact you if we need more information.

  3. Enroll in a health plan

    If you have completed your Massachusetts Application for Health and Dental Coverage and Help Paying Costs (ACA-3) and MassHealth has determined that you qualify for coverage, we will let you know if you need to enroll in a health plan.

    You may need to enroll in a health plan if:

    • You don't have other insurance, and
    • You are younger than 65, and
    • You have been approved for one of the following coverage types:
      • MassHealth Standard
      • MassHealth CommonHealth
      • MassHealth Family Assistance
      • MassHealth CarePlus

More info

Voter Registration

If you are a U.S. citizen, a resident of Massachusetts, and 18 years old on or before election day, you can register to vote. Just print out this voter registration form and bring or mail it to your town or city hall. If you need help, you can call 1-800-841-2900 (TTY: 1-800-497-4648).

Need help?

Call us at (800) 841-2900 (TTY: (800) 497-4648) if you need:

For Hurricane Evacuees

Applicants who have evacuated from the storm-affected areas in 2017 may have little documentation. MassHealth has developed processes to streamline the application process for hurricane evacuees. See our Communication for Hurricane Evacuee Applications for details. Applicants affected by a hurricane should fill out the Self-Attestation Form. You can find these in the Downloads section below. 

Downloads

Contact

Phone

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.

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