• Welcome to the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR).
  • At OCABR, we and our five agencies work together to achieve two goals: to protect and empower consumers through advocacy and education, and to ensure a fair playing field for all Massachusetts businesses.

    If our site cannot answer your question, please call one of our Consumer Information Specialists at (888) 283-3757 or (617) 973-8787 weekdays from 9 a.m. to 4:30 p.m.