Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
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Women in Construction

Winter Energy Savings Tips  

1/03/2023 Office of Consumer Affairs and Business Regulation

Winter Energy Savings Tips

Scam Alert: FBI Imposter Phone Calls  

12/27/2022 Office of Consumer Affairs and Business Regulation

Scam Alert: FBI Imposter Phone Calls

Scam Alert: Avoid Screen Overlay Scams  

12/19/2022 Office of Consumer Affairs and Business Regulation

Scam Alert: Avoid Screen Overlay Scams

Consumer Tip: Hire Registered Home Improvement Contractors for Winterization Projects  

12/12/2022 Office of Consumer Affairs and Business Regulation

Consumer Tip: Hire Registered Home Improvement Contractors for Winterization Projects

Consumer Tip: How to Avoid Social Media Scams  

11/29/2022 Office of Consumer Affairs and Business Regulation

Avoid Social Media Scams

Holiday Shopping: Black Friday  

11/22/2022 Office of Consumer Affairs and Business Regulation

Black Friday shopping deals

What You Need to Know About 30-Day Demand Letters  

11/18/2022 Office of Consumer Affairs and Business Regulation

Sometimes expectations about a purchased product or service fall short and you’re unsure of the next steps. If you are unable to resolve a complaint with a merchant, you may decide to take legal action which starts with a 30-Day Demand Letter.

What You Need to Know About 30-Day Demand Letters

Consumer Tip: Scams and Fraud Targeting the Veteran Population  

11/10/2022 Office of Consumer Affairs and Business Regulation

This month, veterans are not the only ones taking advantage of exclusive discounts and offers for service men and women in honor of Veterans Day. Scammers are impersonating businesses and faking military credentials to swindle vulnerable consumers.

Consumer Tip: Scams and Fraud Targeting the Veteran Population

Alert: Disaster Relief Scams  

11/04/2022 Office of Consumer Affairs and Business Regulation

Fraudsters use the opportunity of natural disasters to take advantage of people impacted by the event and kindhearted individuals wanting to help. In the wake of severe weather, such as the recent Hurricane Ian, donation scams and aid fraud increase.

Scam Alert: Disaster Event Fraud