Mass Consumer Affairs Blog

Sometimes expectations about a purchased product or service fall short and you’re unsure of the next steps. If you are unable to resolve a complaint with a merchant, you may decide to take legal action which starts with a 30-Day Demand Letter.

This month, veterans are not the only ones taking advantage of exclusive discounts and offers for service men and women in honor of Veterans Day. Scammers are impersonating businesses and faking military credentials to swindle vulnerable consumers.

Fraudsters use the opportunity of natural disasters to take advantage of people impacted by the event and kindhearted individuals wanting to help. In the wake of severe weather, such as the recent Hurricane Ian, donation scams and aid fraud increase.