• Individual Nursing Home Information

    Reports on survey scores and performance of Massachusetts nursing homes. Nursing Home Compare website contains information about Medicare and Medicaid-certified nursing home in the United States.

  • Long-Term Care Ombudsman Overview

    A Long Term Care Ombudsman is an advocate for residents living in long term care facilities. Ombudsmen offer a way for residents and their loved ones to voice their complaints and have their concerns addressed so that residents can live their lives with dignity and respect.

  • How to File a Nursing Home Complaint

    Information on how to file a complaint regarding nursing homes and other health care facilities.

  • Brochure: A Guide to Nursing Home Care

    Quick reference guide outlining important information about nursing home care and regulations. Guides are available in multiple languages.

  • Regulations

    Information on Massachusetts regulations specific to the licensure of Long-Term Care Facilities. Link to federal regulations and The Medicare Conditions of Participation that outline sets of requirements for acceptable quality in the operation of nursing homes.

  • Choosing a Nursing Home

    Outlines various steps and questions to consider while selecting a nursing home.

  • Resident Rights

    Information on certain rights and protections afforded, under law, to nursing home residents.

  • Public Information

    Outlines process and frequently asked questions for requesting copies of documents regarding healthcare facilities licensed by the Department of Public Health, or certified to participate in the Medicare or Medicaid program.

  • Resource List

    Additional resources (Government Agencies and Provider Service Organizations) and contact information.

  • List of Health Care Facilities Licensed or Certified by the Division  xlsx format of List of Health Care Facilities Licensed or Certified

    Information on Massachusetts licensed or certified health care facilities/agencies.