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Division of Insurance (DOI)

The primary mission of the Division of Insurance (DOI) is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products. Protection of consumer interests is of prime importance to the Division and is safeguarded by providing accurate and unbiased information so consumers may make informed decisions and by intervening on behalf of consumers who believe they have been victimized by unfair business practices.

Contact Us

Division of Insurance

Online

How To Contact The Division Of Insurance 

Phone

Main (617) 521-7794

Open Monday to Friday 8:45 am-5:00 pm.

Toll Free (877) 563-4467

Open Monday to Friday 8:45 am-5:00 pm.

Address

1000 Washington Street
Suite 810
Boston, MA 02118
Directions 

Who we serve

The Division of Insurance (DOI) administers the Commonwealth's laws pertaining to the protection of the insurance consumer through the regulation of the insurance industry. The DOI monitors financial solvency, licenses insurance companies and producers, reviews and approves rates and forms, and coordinates the takeover and liquidation of insolvent insurance companies and the rehabilitation of financially troubled companies. We also investigate and enforce state laws and regulations pertaining to insurance and respond to consumer inquiries and complaints.

What would you like to do?

File An Insurance Complaint  Resources for Consumers  Contact the Producer Licensing Unit  Individual and Business Entity Licensing 

Recent news & announcements

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