Slideshow Featured Content

  • Scam Alert

    Tax Season 2014: Beware Identity Theft and Other Scams

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  • About Target Corp. Data Breach

    Information for consumers about Target Corp. data breach

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  • Preparedness in Advance of Snow Storm

    State Office of Consumer Affairs and DOI Encourage Preparedness in Advance of Snow Storm

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  • DOI Issues Guidance to Insurance Carriers On Transparency

    The Division of Insurance is issuing this Bulletin regarding Section 206 of Chapter 224 of the Acts of 2012

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  • 2012 Data Privacy Report

    OCABR has released its annual data privacy report and has created a brochure for consumers to better protect their data.

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  • Consumer Affairs TV

    Watch the latest episode of Consumer Affairs, our community access cable TV show.

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  • Home Improvement Contractors

    Consumers: Find out how to find a contractor. Contractors: Learn how to become registered. More information for consumers and contractors is



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  • Project Credit Smarts

    In its third year, this program brings credit and debt education straight to college campuses.

    Find out more


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Special Commission on Dental Insurance

Meeting and Hearing Agenda (4/2/2014) More

Massachusetts Office of Consumer Affairs Hosts National Consumer Protection Week Conference

BOSTON - April 8, 2014 - Today the Office of Consumer Affairs and Business Regulation (OCABR) hosted the 24th annual National Consumer Protection Week conference at Suffolk University Law School. This year’s conference focused on the notion of consumer trust, including whether consumers can trust online reviews and the reasons why seniors are popular targets of scams. More

Division of Insurance Reaches Settlement to Keep Workers' Compensation Rates at Current Levels

BOSTON - Thursday, March 20, 2014 - The Massachusetts Division of Insurance (DOI) has reached a settlement with the Workers’ Compensation Rating and Inspection Bureau (WCRIB) and the Attorney General’s Office that calls for a zero percent overall average rate change, effective April 1, 2014. Businesses across the state will save about $77 million as a result of this settlement. More

Consumer Alert: Buy Bitcoins at Your Own Risk

Virtual currency is a high-risk payment option for consumers 
The Office of Consumer Affairs and Business Regulation advises consumers who may consider purchasing the digital or virtual currency Bitcoin to proceed with caution because of the high-financial risks involved. More