Slideshow Featured Content

  • Black Friday Shopper's Guide

    Download our Black Friday Shoppers Guide.

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  • GetTheDealOnCare.org

    Providing information about price transparency in health care.

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  • #EmpowerHC

    You can know the cost of your health care before seeing your doctor.

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  • GetTheDealOnCare.org

    Providing information about price transparency in health care.

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  • Data Security

    Read our 2013 Data Privacy Report

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  • GetTheDealOnCare.org

    Providing information about price transparency in health care.

    Learn More »

  • Have you seen this sticker?

    You deserve to know your Lemon Law rights!

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  • Hiring a home improvement contractor?

    Make sure any HIC you hire is registered in Massachusetts.

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  • "Tales from the Hotline"

    Here are some scams we’ve been hearing about.

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Office of Consumer Affairs and Business Regulation Kicks off Holiday Shopping with Holiday Shopping Press Conference

Business Representatives, Consumers and Industry Representatives on Hand to Give Tips
CAMBRIDGE – November 25, 2014 – Today, Consumer Affairs Undersecretary Barbara Anthony joined members of the Massachusetts business community at CambridgeSide Galleria to kick off the holiday season with shopping tips for consumers. More Information


State Consumer Affairs Office Offers Advice to Consumers Who Want to Invest In Crowdfunding Websites

BOSTON – November 19, 2014 – As Massachusetts continues to attract talent through its innovation economy, the Office of Consumer Affairs advises consumers to read the fine print on any projects seeking to raise capital through crowdfunding websites before they make a contribution.  More Information


State Office of Consumer Affairs Holds Roundtable to Discuss Student Financial Awareness

Project Credit Smarts Enters Sixth Year, Looks at Lessons Learned and Curriculum Integration
BOSTON - November 14, 2014 - The Commonwealth's Office of Consumer Affairs (OCA) and partners today hosted a roundtable at UMass Boston to discuss the successes of Project Credit Smarts and brainstorm ways to improve and continue the growth of this financial literacy initiative. More


Patrick Administration Unveils Consumer Healthcare Transparency Campaign - GetTheDealOnCare.org

Consumers now able to find and compare procedure prices online
BOSTON - Monday, October 14, 2014 -  Patrick Administration officials today announced a healthcare transparency campaign aimed at educating consumers about new health insurance cost-estimator tools that allow them to shop around and compare prices of medical procedures. The "Get the Deal on Care" advertising campaign raises awareness of new health insurance cost-estimators, which allow Massachusetts consumers to compare the price of medical procedures before obtaining those services. More Information

 


Data Breaches Impacting Massachusetts Residents Increase in 2013 According to State Consumer Affairs Office

Target Data Breach Responsible for Spike in Number of Residents Affected
BOSTON - September 4, 2014 - Over a million Massachusetts residents had their personal information compromised last year according to a new report pdf format of 2013 Data Privacy Report
file size 1MB issued today by the state Office of Consumer Affairs and Business Regulation. The annual report, which comprehensively details the data breaches of Massachusetts consumers' personal information, shows that with excluding the Target data breach, the number of breach notifications increased from 2012 to 2013 while the actual number of residents impacted by the breaches dropped. More


National Study Finds Consumers Aware of Virtual Currency, but Have Concerns

One out of two surveyed knew about virtual currency, but only three percent have used it
BOSTON - August 27, 2014 - The Massachusetts Division of Banks, in collaboration with the Conference of State Bank Supervisors (CSBS), jointly released a national survey to study consumer awareness of virtual currency. During May 2014, more than 1,000 on-line consumers were polled about their knowledge and usage of virtual currency, including Bitcoin. More


In Wake of Shaw's/Star Market Data Breach, State Office of Consumer Affairs Offers Advice to Consumers on How to Protect Data

BOSTON - August 20, 2014 - Following reports that a data breach at supermarket giants Shaw's and Star Market potentially compromised the credit and debit card data of customers at their combined 78 locations in Massachusetts, the Office of Consumer Affairs and Business Regulation is offering information for consumers on how to protect their information from identity theft. More


Division of Insurance Updates the Regulation for Informed Consent by AIDS Patients in the Purchase of Insurance

BOSTON - August 15, 2014 - The Massachusetts Division of Insurance has announced its recent update of a regulation regarding how consumers’ personal medical information may be collected and applied by health and life insurers. More


Governor Patrick Swears-In Karen Charles Peterson as New Commissioner of Telecommunications and Cable

BOSTON - August 6, 2014 - Governor Deval Patrick today swore in Karen Charles Peterson as the new Commissioner of the Department of Telecommunications and Cable (DTC). She was officially appointed Commissioner on July 15. More


Mass. Office of Consumer Affairs and City of Lawrence Hold Consumer/Shred Day

Members of Public to Shred Personal Documents for Free
LAWRENCE - July 30, 2014 - Today, state and municipal officials gathered to remind consumers of the importance of protecting their personal data at the Mass. Office of Consumer Affairs Consumer/Shred Day in Lawrence. More