Slideshow Featured Content

  • Look here before you hire!

    OCABR identifies unregistered Home Improvement Contractors.

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  • Mass Consumer Affairs Blog

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  • "Scam Logs"

    A monthly compilation of scam and fraud incidents across Massachusetts.

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  • Have you seen this sticker?

    You deserve to know your Lemon Law rights!

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  • Hiring a home improvement contractor?

    Make sure any HIC you hire is registered in Massachusetts.

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State on the Look-Out for Gas Pump Skimmers

Boston, Mass. (February 10, 2016) – It’s a crime that’s on the rise around the country, and now it has made its way to Massachusetts. The Office of Consumer Affairs and Business Regulation’s Division of Standards is conducting random inspections of gas station fuel pumps as they’re increasingly being targeted by thieves using skimmers to steal credit and debit card information. More


State Treasurer's Office and Division of Banks Announce High School Grant Recipients of the Financial Literacy Education Innovation Fund

State Treasurer Deborah B. Goldberg and the Division of Banks announced today the recipients of the next round of Financial Education Innovation Fund grants, an initiative that provides capital to expand Credit for Life fairs in high schools across the Commonwealth. These awards are funded by a grant from the Division of Banks through settlements over alleged unlawful lending practices. More


Massachusetts Residents Urged to Protect their Homes and Vehicles this Winter

Last year’s record breaking snowfall has many Massachusetts residents concerned that this winter will mirror 2015. While predictions vary for what’s in store, the Massachusetts Office of Consumer Affairs and Business Regulation and the Division of Insurance recommend preparing in advance to minimize the circumstances that can lead to claims from winter storms. More


State Survey Finds High Level Of Pricing Accuracy Among Retailers

Boston, MA (December 2, 2015) – The Massachusetts Office of Consumer Affairs and Business Regulation, in conjunction with its Division of Standards, reports high item pricing accuracy among retailers surveyed prior to the holiday shopping season. More