Featured Content

  • Consumer Days

    Consumer Affairs hold Consumer Days all across the state, find out where we will be next here.

    Learn More »

  • Undersecretary Anthony on Fox 25

    Watch Undersecretary Anthony's latest appearance on Fox 25 discussing consumer issues

    Learn More »

  • Senior Issues

    Information on scams, reverse mortgages and more is available at our section devoted to senior issues.

    Learn More »

  • Home Improvement Contractors

    Consumers: Find out how to find a contractor. Contractors: Learn how to become registered. More information for consumers and contractors is here.

    Learn More »

  • Project Credit Smarts

    In its third year, this program brings credit and debt education straight to college campuses. Find out more.

    Learn More »

  • Healthcare Consumer Empowerment Conference

    Watch the keynote address by Dr. Leana Wen and the rest of the conference here.

    Learn More »

Office of Consumer Affairs and Division of Banks Announce Florida-Based Companies Prohibited From Transmitting Money to Foreign Countries

BOSTON– The Patrick-Murray Administration’s Office of Consumer Affairs and Business Regulation and Division of Banks announced today that the Division ordered Florida-based InterTransfers, Inc. and its wholly-owned subsidiary Global Money Remittance, Inc. to immediately cease accepting money from Massachusetts consumers after learning that the companies had not been making the transmittals since March of this year. More Information


Office of Consumer Affairs and Division of Banks Announce Falmouth-Based Mortgage Lender Shut Down for Servicing Loans Illegally

BOSTON – The Patrick-Murray Administration’s Office of Consumer Affairs and Business Regulation (OCABR) and Division of Banks announced today that the Division ordered Falmouth-based mortgage lender Mortgage Security, Inc. to immediately cease mortgage lending and loan servicing activities to Massachusetts consumers. More Information


Patrick-Murray Administration's Office of Consumer Affairs and Business Regulation and Suffolk University Law School's Rappaport Center Host Conference on Empowering Healthcare Consumers

BOSTON – Consumers, business people, regulators, and healthcare leaders from around the state gathered today in Boston to discuss ways to empower healthcare consumers and increase transparency as part of the next key steps to implementing the state’s landmark cost containment law signed in August 2012 by Governor Deval Patrick. The conference, “Empowering Healthcare Consumers: A Community Conversation,” was co-hosted by the Patrick-Murray Administration’s Office of Consumer Affairs and Business Regulation and Suffolk University Law School’s Rappaport Center for Law and Public Service. More Information


Massachusetts Office of Consumer Affairs and Division of Banks Announce Shut Down of Debt Collector and Action against Five Unlicensed Predatory Lenders

BOSTON – The Massachusetts Office of Consumer Affairs and Business Regulation and the Division of Banks today announced a series of cease orders targeting unlicensed lenders and a licensed debt collector that were not adhering to the state’s loan consumer protections.  More Information


AG’s Office Offers Tips to Giving Wisely After Marathon Tragedy

BOSTON – After the attack on spectators and runners during the Boston Marathon, Attorney General Martha Coakley is encouraging people to give wisely to charities by gathering information about an organization before making contributions.

AG Coakley encourages Massachusetts residents to consider donating to charities and support funds in the wake of this devastating event, but also warns potential donors to protect themselves from fundraising scams claiming to benefit those affected by this week's tragedy. Most charities that solicit donations during this time are reputable and worthy of financial support from the public, like The One Fund Boston. Some, however, may engage in questionable tactics or mislead the public about the use of donations. According to reports, more than 125 website domain names relating to the Boston Marathon explosions were registered within an hour of the tragedy on Monday. More Information