Resource

Resource  Content, experience research, and design starter kit

Guidance for state organization leaders and decision-makers who want to build their teams' skills in content strategy, experience research, and design.

Organization: Massachusetts Digital Service
Date published: April 1, 2025

What's in this starter kit

Do you lead a team at your organization that wants to improve your agency's content, experience research, and design practices? This starter kit introduces you to practices you can use to accomplish this. It also describes what you need, how to start, and how to mature your practice. You'll find guidance and resources on each page.

This starter kit is a work in progress and more resources will be published over time. Are you looking for something specific that's not here? Give us feedback.

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