State employees can meet with Mass Digital to get help with content strategy and content management.
- This page, Sign up for a Content Lab consult, is offered by
- Massachusetts Digital Service
Sign up for a Content Lab consult
Contacts
Massachusetts Digital Service
The Details
What is a Content Lab consult?
Content Lab consult is a 30-minute session where you can get help with content strategy and content management issues. These sessions are offered on Thursday afternoons or Friday mornings.
You can get help with many topics including:
- Setting up a new way to manage and improve content (new staff, new processes, etc.)
- Reviewing new content before you launch it
- Refreshing some specific content and removing “ROT” (redundant, outdated, trivial content)
- Improving findability and SEO of some specific content
- Addressing content that has poor analytics/feedback
- Developing a system for reviewing reports or feedback on a regular basis
- Reviewing accessibility of some content
- Managing content you share with another organization
- Doing a plain language review
- Improving information architecture
Note: If you need help with the content management system (CMS) or third-party tools, please make a ServiceNow request.
How to sign up
Book a 30-minute consult for a Thursday afternoon or Friday morning.
In the "special requests" field, please provide a brief description of the kind of help you're seeking and any relevant URLs.
Contact
Address
1 Ashburton Place, Boston, MA 02108