Get started with constituent-centered design and explore our resource library and design system.
- This page, CX COE Resources, is offered by
- Massachusetts Digital Service
We're building resources based on what we've learned from collaborating with other state organizations. We're continually adding to these resources help you grow your experience design and research (XDR) capabilities.
Resources
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Guidance for state organization leaders and decision-makers who want to build their teams' capacity for doing constituent-centered design.
Resource library
Find resources to grow your skills as a state employee in content strategy, experience research, and design.
Massachusetts Design System
A shared resource that helps designers and developers create clear, accessible, and consistent digital experiences for people using state services and programs.