Mass Digital partners with organizations across state government to transform how people interact with the Commonwealth. Our mission is to help our partners use the best technology, design, and data to make every interaction with Massachusetts government simpler, faster, and more meaningful.
2026 Massachusetts Constituent Experience (CX) Showcase
The Massachusetts Constituent Experience (CX) Showcase brought together leaders and practitioners from across state government to share how agencies are improving constituent experiences through research, design, accessibility, content strategy, and cross-agency collaboration.
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Learn about the Digital Roadmap
We want to make it easy, safe, and convenient for everyone in Massachusetts to use digital government services.
Constituent Experience Center of Excellence
The CX COE helps organizations grow their skills to understand constituents’ needs and design more effective government services.
Massachusetts Design System
A shared resource that helps state organizations create clear, accessible, and consistent digital experiences.
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1 Ashburton Place
Boston, MA 02108
Boston, MA 02108
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