0024 5877 06 (Sept. 21, 2018) – Review examiner improperly put form over substance in imposing the penalties of denying party status and the ability to be relieved from charges under G.L. c. 151A, §§ 38(a) and 38A, simply because the employer’s agent did not name the individual who filled out a timely and detailed fact-finding questionnaire.
0021 7463 25 (Aug. 23, 2017) – After the employer informed DUA that it had fired the claimant, its payroll company stated on a DUA fact-finding questionnaire that the claimant had quit. The latter statement was not only false, but constituted an inadequate response under G.L. c. 151A, § 38A. Incompetence of a third-party administrator's employee does not constitute good cause under G.L. c. 151A, §§ 38(b) or 38A.