Office Locations and Directions
Phone Listing
Media Inquiries
Service of CAFA Notices 
Mailing Address
Email Listing
Requesting the Attorney General for an Event

 

Office Locations and Directions

Boston

One Ashburton Place
Boston, MA 02108 -1518
Phone: (617) 727-2200
TTY: (617) 727-4765
Link to Google Map and Directions

100 Cambridge Street
Boston, MA 02114 -2509
Phone: (617) 727-2200
Link to Google Map and Directions

Fax numbers for Boston office locations: Please call the main telephone number at (617) 727-2200 and explain your request to the operator. Once the operator determines which division you need, the operator can provide the fax number for that division .

Springfield

1350 Main Street, Fourth Floor
Springfield, MA 01103 -1629
Phone: (413) 784-1240
Fax: (413) 784-1244
Link to Google map and directions

New Bedford

105 William Street, First Floor
New Bedford, MA 02740 -6257
Telephone: (508) 990-9700
Fax: (508) 990-8686
Link to Google map and directions

Worcester

10 Mechanic Street, Suite 301
Worcester, MA 01608-2417
Phone: (508) 792-7600
Fax: (508) 795-1991
Link to Google map and directions

 

Phone Listing

In addition to the main phone numbers noted in the Office Locations above, we maintain separate numbers for several hotlines and other special purposes. All numbers are staffed from 9:00 a.m. to 5:00 p.m. unless otherwise noted.

TTY: (617) 727-4765

Public Inquiry and Assistance Center Hotline: (617) 727-8400
Available from 10:00 a.m. to 4:00 p.m. You may file consumer complaints via email any day at any time by completing our <em>Consumer Complaint form</em> .

Elder Hotline: (888) 243-5337

Fair Labor Intake: (617) 727-3465

Insurance and Health Care Consumer Helpline: (888) 830-6277

Insurance Fraud Tipline: (617) 573-5330
Available 24 hours. This tipline is intended for calls pertaining to fraud in any of the following: workers' compensation, motor vehicle insurance, disability, health care billing, and unemployment insurance.

Medicaid Fraud Complaint Line: (617) 963-2360
This tipline is available 24 hours and is intended for calls pertaining to abuse or neglect of a Long-Term Care Facility resident or fraud committed by a Medicaid provider.

Victim Compensation: (617) 727-2200 ext.2160

 

Media Inquiries

All media inquiries should be directed to the press office main phone number at (617) 727-2543.

 

Service of CAFA Notices

Public Law 109-2: Class Action Fairness Act (CAFA) requires parties who propose federal class action settlements to give notice of their proposed settlement to the U.S. Attorney or appropriate federal official and "appropriate state officials." If the defendant is not licensed by a state agency, the "appropriate state official" is the Attorney General. See 28 U.S.C. section 1715. Please send the CAFA Notice to the Massachusetts Attorney General by addressing it to:

Office of Massachusetts Attorney General Martha Coakley
ATTN: CAFA Coordinator/General Counsel's Office
One Ashburton Place
Boston, MA 02108

 

Mailing Address

All mail for the Boston office locations should be directed to:

Office of Attorney General Martha Coakley
One Ashburton Place
Boston, MA 02108 -1518

Mail for the regional offices should be directed to the street addresses noted for each regional office above.

 

Email Listing

Please review our Site Policies prior to contacting the office by email.

Consumer complaints: To send a consumer complaint to the AGO's Public Inquiry & Assistance Center, please see the File a Consumer Complaint page of this website for information and instructions on emailing a consumer complaint to the Attorney General's Office.

For the quickest response, consumers who wish to ask a question or be directed to the best source for information should call the Consumer Hotline number listed above.

General questions or comments: To send questions or comments to the Attorney General's Office that are not consumer complaints, please email ago@state.ma.us. Please include your name, address, and phone number on your email to ensure a proper response.

Website questions or comments: To comment on this website or to report broken links or other problems, please email agoweb@state.ma.us .

 

Requesting the Attorney General for an Event

Thank you for your interest in inviting the Attorney General to your event or meeting! We accept all invitations in writing. To invite the Attorney General to your event, please download our Engagement Request Form pdf format of Scheduling-Request-Form.pdf .

You can submit this form two ways:

  • Via e-mail, by clicking "submit" at the completion of the form pdf format of Scheduling-Request-Form.pdf , or
  • By mail: Office of the Attorney General, ATTN: Scheduling, One Ashburton Place, Boston MA 02108.

Please note that due to the high volume of invitations and requests received, it may take one week or more to receive a final determination. View photos from recent events, you can view our Flickr Gallery.