File a civil rights complaint

If you believe a company, business, organization has violated your rights, you can file a civil rights complaint with the Civil Rights Division of the Attorney General's Office.
You will be contacted within one week of filing your complaint.

Attorney General's Civil Rights Division

The Details of File a civil rights complaint

What you need for File a civil rights complaint

To file a complaint online, you will need to provide the following information: 

  • The type of complaint
  • The name of the company, business, or organization you are filing the complaint against
  • A clear and detailed summary of the complaint, including names and dates if possible
  • Your name and contact information, including a mailing address and phone number

Other information you can provide that is not required but may be helpful includes:  

  • The address, phone number, or other contact information of the entity you are filing a complaint against (if available)
  • If you are filing on behalf of someone else
  • Your desired outcome for this complaint
  • What actions you have already taken, if any
  • Your email address

How to file File a civil rights complaint

File a civil rights complaint online

Enter your information on the complaint form. When completed, check the box to certify your statement and enter your full name. Then hit "Submit." 

More info for File a civil rights complaint

Examples of possible civil rights violations

Your civil rights under the Massachusetts Civil Rights Act may have been violated if: 

  • You have been the victim of threats, intimidation or coercion based upon your
    • race
    • color
    • national origin
    • religion
    • age
    • ancestry
    • gender
    • gender identity
    • sexual orientation
    • or disability
  • Or because you engaged in a protected activity (for example, the right to vote, or the right to obtain an education, or the right to freely associate)

Your housing rights may have been violated if

  • You are a tenant or an applicant for housing who has been discriminated against on the basis of
    • race
    • color
    • religion
    • national origin
    • ancestry
    • gender
    • gender identity
    • veteran status
    • disability
    • sexual orientation
    • children
    • lead paint
    • or receipt of public assistance

Your employment rights may have been violated if: 

  • You are an employee or job applicant who has been discriminated against in employment on the basis of
    • race
    • color
    • religion
    • national origin
    • ancestry
    • gender
    • gender identity
    • veteran status
    • age (40 and older)
    • disability
    • sexual orientation
    • genetics
    • or based on your reporting of discrimination

Your rights under the Massachusetts Equal Pay Act may have been violated if:

  • Your employer has discriminated against you based on your gender by paying you less than employees of a different gender who performs comparable work

Your rights under the Massachusetts Public Accommodation Law may have been violated if: 

  • You have been discriminated against in places of public accommodation (such as a hotel, restaurant, bar, theater, concert hall, sports stadium, store, shopping center, or other retail or service establishment) based on
    • race
    • color
    • religious creed
    • national origin
    • sex
    • gender identity
    • sexual orientation
    • deafness
    • blindness
    • any physical or mental disability
    • or ancestry

Contact for File a civil rights complaint

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