Directory of contacts at the Attorney General’s Office

Call hotlines and other phone numbers at the Attorney General's Office or send an email to our staff.

In most cases, the best way to contact the Attorney General’s Office is to file a complaint online. Find links to different complaint forms and more information on the office’s main contact page.

Directory of contacts

Attorney General's Boston Office

Address

1 Ashburton Place 20th Floor Boston, MA 02108

Phone

Mass relay dial 7-1-1 and connect via main number.

Attorney General's Central Massachusetts Office

Address

10 Mechanic Street Suite 301 Worcester, MA 01608

Phone

Mass relay dial 7-1-1 and connect via main number.

Fax: (508) 795-1991

Phone

Civil Rights (617) 963-2917

Mass relay dial 7-1-1 and connect via main number.

Fax: (617) 727-5762

Attorney General's Communications Division

Phone

Consumer Hotline (617) 727-8400

You may file a consumer complaint with CARD online. If you have questions about filing a complaint, please contact the AGO’s Consumer Hotline.

Attorney General's Criminal Bureau

Online

If you you have information related to a criminal offense, please complete the request for review form. File a request for review with the Attorney General's Criminal Bureau

Phone

(888) AG-ELDER (888) 243-5337

Monday-Friday, 10 a.m.-4 p.m. Mass relay dial 7-1-1 and connect via main number.

Criminal Bureau Duty Line

Phone

Health Care Helpline (888) 830-6277

Monday, Wednesday, and Friday, 9 a.m.-2 p.m.

Attorney General's Human Resources Division

Phone

Call Criminal Bureau Duty Line at 617-963-2223

Attorney General's Insurance and Financial Services Division

Phone

Medicaid Fraud Tip line (617) 963-2360
Fax: (617) 573-5369

Phone

Fax: (508) 795-1991

Address

Office of the Attorney General, Non-Profit Organizations/Public Charities Division
One Ashburton Place Boston, MA 02108

Contact the Attorney General's Office

Phone

Mass relay users dial 7-1-1 and connect via our main number. 7-1-1

Questions and comments for Mass.gov pages offered by the Attorney General's Office

Online

Submit feedback for web pages offered by the Attorney General's Office to agoweb@mass.gov

Address

Hanne Rush, Records Access Officer
Office of the Attorney General 1 Ashburton Place 18th Floor Boston, MA 02108

Phone

Monday-Friday, 9 a.m.-4 p.m.

Report a data breach to the Attorney General's Office

Address

Massachusetts Office of the Attorney General
One Ashburton Place Consumer Protection Division Attn: Data Breach Notification Boston, MA 02108

Online

If your organization has experienced a data breach, notify the Attorney General’s Office Report a data breach to the AGO

Address

Bethany Brown, External Americans with Disabilities Act Coordinator
1 Ashburton Place 18th Floor Boston , MA 02108

Phone

Monday – Friday, 9 a.m. – 4 p.m.

Online

If you would like to request a reasonable accommodation, you may contact our ADA Coordinator, Bethany Brown, by email at: agoadacoordinator@mass.gov

Attorney General's Scheduling Coordinator

Attorney General's Southeastern Massachusetts Office

Address

700 Pleasant Street Suite 310 New Bedford, MA 02740

Phone

Mass relay dial 7-1-1 and connect via main number.

Fax: (508) 742-4550

Attorney General's Western Massachusetts Office

Address

1441 Main Street 12th Floor Springfield, MA 01103

Phone

Mass relay dial 7-1-1 and connect via main number.

Fax: (413) 523-7765

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback