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Directory of contacts at the Attorney General’s Office

Call hotlines and other phone numbers at the Attorney General's Office or send an email to our staff.

In most cases, the best way to contact the Attorney General’s Office is to file a complaint online. Find links to different complaint forms and more information on the office’s main contact page.

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Directory of contacts

Attorney General's Neighborhood Renewal Division

Online

NeighborhoodRenewal@mass.gov

Attorney General's ADA Coordinator Bethany Brown  

Phone

Voice (617) 963-2939

Mass relay dial 7-1-1 and connect via 617-727-2200 number

Online

bethany.h.brown@mass.gov

Attorney General's Boston Office

Address

1 Ashburton Place
20th Floor
Boston, MA 02108
Directions 

Phone

(617) 727-2200

Mass relay dial 7-1-1 and connect via main number.

Attorney General's Central Massachusetts Office

Address

10 Mechanic Street
Suite 301
Worcester, MA 01608
Directions 

Phone

(508) 792-7600

Mass relay dial 7-1-1 and connect via main number.

Fax: (508) 795-1991

Attorney General's Civil Rights Division  

Phone

Civil Rights (617) 963-2917

Mass relay dial 7-1-1 and connect via main number.

Fax: (617) 727-5762

Online

File a civil rights complaint 

Attorney General's Communications Division

Phone

All media inquiries should be directed to (617) 727-2543

Online

Press releases and statements 
Twitter 
Facebook 
Instagram 
YouTube 

Attorney General's Community Engagement Division  

Online

AGOcommunityengagement@state.ma.us
Request office hours, trainings, or other meetings with staff 

Attorney General's Consumer Advocacy & Response Division  

Phone

Consumer Hotline (617) 727-8400

Monday-Friday, 8 a.m. - 4 p.m.

Online

File a consumer complaint 

Attorney General's Criminal Bureau

Online

If you you have information related to a criminal offense, please complete the request for review form. File a request for review with the Attorney General's Criminal Bureau 

Attorney General's Division of Open Government  

Phone

(617) 963-2540

Online

openmeeting@mass.gov
File an Open Meeting Law complaint 

Attorney General's Elder Hotline  

Phone

(888) AG-ELDER (888) 243-5337

Monday-Friday, 10 a.m.-4 p.m. Mass relay dial 7-1-1 and connect via main number.

Attorney General's Fair Labor Division  

Phone

Fair Labor Hotline (617) 727-3465

Monday-Friday, 10 a.m.-4 p.m.

Mass relay dial 7-1-1 and connect via main number

Online

File a workplace complaint 

Attorney General's False Claims Tip Line  

Phone

(617) 963-2600

Criminal Bureau Duty Line

Phone

617-963-2223

Attorney General's Grant Opportunities  

Phone

(617) 963-2150

Online

AGOgrants@mass.gov

Attorney General's Health Care Division  

Phone

Health Care Helpline (888) 830-6277

Monday, Wednesday, and Friday, 9 a.m.-2 p.m.

Online

File a health care complaint 

Attorney General's Human Resources Division

Phone

(617) 963-2932

Attorney General's Human Trafficking Division  

Phone

(617) 963-2011
Call Criminal Bureau Duty Line at 617-963-2223

Attorney General's Initiative Petitions and Ballot Questions Help  

Phone

(617) 963-2524

Online

ballotquestions@state.ma.us

Attorney General's Insurance and Financial Services Division

Phone

(888) 830-6277

Online

File a consumer complaint 

Attorney General's Manufactured Housing Unit  

Phone

(617) 963-2460

Online

MHU@state.ma.us

Attorney General's Medicaid Fraud Division  

Phone

Medicaid Fraud Tip line (617) 963-2360
Fax: (617) 573-5369

Online

File a Medicaid fraud complaint 

Attorney General's Merrimack Valley Support Hotline  

Phone

(617) 573-5370

Online

Report an issue with the Columbia Gas claims process 

Attorney General's Municipal Law Unit  

Phone

774-214-4445
Fax: (508) 795-1991

Online

bylaws@state.ma.us

Non-Profit Organizations/Public Charities Division of the Attorney General's Office  

Address

Office of the Attorney General, Non-Profit Organizations/Public Charities Division
One Ashburton Place
Boston, MA 02108
Directions 

Phone

(617) 963-2101

Online

Charities@Mass.gov
File a complaint about a charity or non-profit 

Contact the Attorney General's Office

Phone

(617) 727-2200
Mass relay users dial 7-1-1 and connect via our main number. 7-1-1

Online

Find more ways to contact the Attorney General's Office 

Questions and comments for Mass.gov pages offered by the Attorney General's Office

Online

Submit feedback for web pages offered by the Attorney General's Office to agoweb@mass.gov

Records Access Officer for the Attorney General's Office  

Address

Lorraine A.G. Tarrow, Records Access Officer
Office of the Attorney General 1 Ashburton Place
18th Floor
Boston, MA 02108
Directions 

Phone

(617) 963-2900

Monday-Friday, 9 a.m.-4 p.m.

Online

agorecordsaccessofficer@state.ma.us
Submit a public records request with the Attorney General's Office 

Report a data breach to the Attorney General's Office

Address

Massachusetts Office of the Attorney General
One Ashburton Place
Consumer Protection Division Attn: Data Breach Notification
Boston, MA 02108
Directions 

Online

If your organization has experienced a data breach, notify the Attorney General’s Office Report a data breach to the AGO 

Attorney General's Scheduling Coordinator

Online

Invite Attorney General Andrea Joy Campbell to your meeting, event, or speaking engagement 
AGOscheduling@state.ma.us

Attorney General's Southeastern Massachusetts Office

Address

700 Pleasant Street
Suite 310
New Bedford, MA 02740
Directions 

Phone

(508) 990-9700

Mass relay dial 7-1-1 and connect via main number.

Fax: (508) 742-4550

Student Loan Assistance Unit  

Phone

(888) 830-6277

Online

Submit a Student Loan Help Request 

Attorney General's Victim Compensation and Assistance Division  

Phone

617-963-2160
Fax: (617) 742-6262

Online

Applying for Victims of Violent Crime Assistance 

Attorney General's Western Massachusetts Office

Address

1441 Main Street
12th Floor
Springfield, MA 01103
Directions 

Phone

(413) 784-1240

Mass relay dial 7-1-1 and connect via main number.

Fax: (413) 523-7765

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