DPL Public Record Requests

Request a public record

You will need:

Please use the form below to make a public records request (PRR) of the Division of Professional Licensure (DPL).

The Records Access Officer (RAO) for the DPL may be reached at DPL.RAO@state.ma.us.  Only questions pertaining to the PRR process or a PRR status should be sent to that email account.  All public record requests should be submitted by using the form below.

The Group Insurance Commission encourages you to use the form below to make a public records request (PRR) of the GIC.  This helps to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered by hand, via first class mail, or submitted to the email address below.  Requests may also be made orally, in person to the Records Access Officer, however such requests may not be the subject of an appeal.  

Public Records Requests may be subject to a fee, per M.G.L. Ch. 66, §10(d) and 950 CMR 32.07(2). If applicable, any fee due must be paid in full before PRRs will be released.

Please be advised that that a PRR is for existing records only.  A PRR does not apply to anything that the GIC would have to create, obtain from elsewhere, or research.

The Group Insurance Commission's Primary Records Access Officer is:

Amy Harding, Paralegal Specialist
Business address: 19 Staniford Street, Boston, MA 02114
Business telephone number:  617-727-2310 Ext.7014
Business email: GICRAO

Written requests should be directed to: GIC Records Access Officer, P.O. Box 8747, Boston, MA  02114

Only questions pertaining to the Public Records Request (PRR) process or a PRR status should be sent to the email account of the Primary RAO. 

Public Records Request Information

On June 3, 2016, Governor Baker signed into law “An Act to Improve Public Records,” enhancing public access to information.  That law goes into effect January 1, 2017.  While diligent efforts are made every day across the Executive Branch to respond to a large number of public record requests, this law provides standards that will improve our approach so as to reduce delays and costs that burden accessibility.

For additional information about making a request or filing an appeal, see Chapter 121 of the Acts of 2016 and 950 CMR 32  

Public Records Request Tips

Consider how you can narrow the scope of your request to expedite the production process.  The first four hours of work performed to respond to a PRR will be performed at no cost.  After that, the agency may charge up to $25 per hour. 

Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy.  Documents containing such information must be redacted carefully before releasing, expanding time needed for production.  Consider how you might revise your PRR to exclude records containing such information.

Categories of Public Records

Below is a list of categories of public records maintained by the GIC.  These records may be subject to redaction if they contain information that may not be disclosed by law, is exempt under the public records law or is subject to other legally applicable privileges.

The GIC maintains the following:

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