To report suspected wrongdoing in the expenditure of public transportation or transit funds or property, please provide as much information as possible. For instance:
- Identify the city, town, MassDOT agency (i.e. MBTA, RMV, Highway Divisions, Aeronautics Division) or other public entity involved
- Provide the name(s) of individual(s) involved, with their positions or titles.
- Explain the issue or concern in as much detail as possible, including the nature, location, scope and timeframe of the suspected wrongdoing.
- Provide us with information about other individuals who may have relevant information or documents, as well as their contact information. (optional)
Include copies of any related documents, photos or videos, which you can upload with this form, send to our office via email or mail to: 10 Park Plaza, Suite 3720-B, Boston, MA 02116 .
We will keep your identity confidential to the extent possible. In some cases it may be necessary to share your complaint if we need to refer the matter to a more suitable agency or work with another agency to investigate your complaint. Even so, your name will not be disclosed without your written consent. You will receive advanced notice from our office in the rare instance that we cannot avoid disclosure. Under Massachusetts law, all OIG records - including your tips and complaints - are confidential and exempt from the Public Records Law.
Every tip and complaint is important, and we review each one as quickly as possible. However, not every tip results in an investigation. Please note that, by statute, the Office’s work is confidential and therefore we generally cannot provide you with information about or comment on any action undertaken regarding your complaint.
If you report suspected illegal activity, state whistleblower laws may protect your identity and also may protect you from an employer's retaliation or intimidation.
If you do not want to use this form, you may report suspected wrongdoing by calling our 24-hour confidential hotline number (855) 963-2580, or emailing us at MassDOTFraudHotline@mass.gov.