Apply for a Drinking Water Supply Facility Operator's License

How to apply for a Drinking Water Supply Facility Operator's License

Board of Certification of Operators of Drinking Water Supply Facilities

Online

After filing an application online, please email your application number to the board at: Email Board of Certification of Operators of Drinking Water Supply Facilities at drinkingwaterboard@mass.gov
To receive instructions on conducting common board transactions, email the address below. This is an unmonitored email address. Please do not send any documentation to this email address: Email Board of Certification of Operators of Drinking Water Supply Facilities at drinkingwaterboard.info@mass.gov

The Details   of Apply for a Drinking Water Supply Facility Operator's License

What you need   for Apply for a Drinking Water Supply Facility Operator's License

The following should be uploaded to your application upon submittal:

  • A recent 2” x 2” passport-style photo.
  • The ABC score report verifying you have passed the exam.
  • All applicants with greater than a high school diploma, GED or equivalent must submit proof of such education. Candidates with a BS, AS or MS must submit a copy of their diploma or college transcript. All other degrees or non-degree college experience must include a copy of the transcript.
  • Proof of Experience:
    • All applicants seeking a certificate for “Full” status must include a copy of their job description obtained directly from their employer or a letter from their supervisor detailing their duties and responsibilities. Candidates must include verification from their employer(s) of years of service and hours worked per week. In addition, the applicant must fill out this Experience Form. You may use it as many times as needed.
  • All applicants for Grade 2 or higher-level exams must submit a copy of the Certificate of Completion issued by their training organization to demonstrate that the applicant has successfully completed the required training course(s) for the grade and classification of the license being applied for. The required training course(s) include the following:
    • D2, D3, or D4: Applicant must complete the Basic Distribution Training Course with a provider approved by the Board.
    • T2: Applicant must complete the Basic Treatment Training Course with a provider approved by the Board.
    • T3 or T4: Applicant must complete the Advanced Treatment Training Course with a provider approved by the Board.

Applicants may apply for a waiver from the training requirements if they meet criteria established by the Board. If an applicant has been granted a waiver, the applicant must submit a copy of the approved waiver.

Fees   for Apply for a Drinking Water Supply Facility Operator's License

Fees are non-refundable and non-transferable.

Total Fee: $70.00

Note: This may not include additional fees, such as licensure fees, which may be assessed later and there is a separate convenience fee charged by DOL’s vendor for certain online payment transactions.

Name Fee Unit
Drinking Water Operator - Application (all type classes) $28 each
Drinking Water Operator - Original (all type classes) $42 each

How to apply   Apply for a Drinking Water Supply Facility Operator's License

All applications must be submitted online through the Division of Occupational Licensure’s (DOL) ePLACE portal.

More info   for Apply for a Drinking Water Supply Facility Operator's License

For more information regarding applying for a license, visit the Frequently Asked Questions page.

Visit this page for related applications and forms. 

Contact   for Apply for a Drinking Water Supply Facility Operator's License

Address
1000 Washington Street, Suite 710, Boston, MA 02118
Online
After filing an application online, please email your application number to the board at: Email Board of Certification of Operators of Drinking Water Supply Facilities at drinkingwaterboard@mass.gov
To receive instructions on conducting common board transactions, email the address below. This is an unmonitored email address. Please do not send any documentation to this email address: Email Board of Certification of Operators of Drinking Water Supply Facilities at drinkingwaterboard.info@mass.gov
Fax
(617) 727-0139

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