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How Landlords Can Apply for Emergency Housing Assistance

Landlords can apply directly for rental assistance on behalf of eligible tenants.

Massachusetts 2-1-1

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24 hours a day, 7 days a week. All calls are free and confidential. Interpreter services are available in multiple languages.

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Landlords can apply directly for rental assistance on behalf of eligible residents. Tenants can also apply directly. If you believe your tenant may be eligible for rental assistance, you should: 

  1. Coordinate with your Tenant(s): Landlords must obtain and submit a signed tenant consent form before applying for assistance.​
  2. Ensure your Tenant is income-eligible​: Tenant income eligibility limit is 80% of the Area Median Income (AMI) for assistance. Use this link to determine income eligibility for the metro area of your property. ​
  3. Ask your Tenant if they’ve applied​: If your tenant has already submitted an application for rental assistance, please do not reapply. This could delay the approval process.
  4. Start an Application​: If your tenant has not applied, start an application by asking for your tenant to sign the required consent form that is available through the regional agency​.

Here is the information and documentation you need to provide:

  1. Tenant consent form​: All adult household members must sign tenant consent form​

  2. Landlord information: Address and contact Information​

  3. Reason for Application​: Include documentation of housing crisis. Examples include, but are not limited to, notice of arrears (unpaid rent), court summons, utility shutoff.​

  4. Details On Assistance Being Requested​

  5. Household information​

    1. Name, DOB, sex, race, ethnicity and SSN (when available) for all adult members of the household​

  6. Identification for the head of household (Examples: photo id, license, birth certificate, passport)​

  7. Rental information:​ Lease/tenancy agreement, amount of rent, amount of arrears, whether they have a rental subsidy

  8. Household income​ (see more details here on income verification)

  9. W-9 from payee (landlord/property owner)​

  10. Proof of ownership for property owner​

How to apply How Landlords Can Apply for Emergency Housing Assistance

After coordinating with your tenant and determining that they are eligible and have not already applied, you can start the application process by through the Central Application.

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Access to free legal help

Through the COVID Eviction Legal Help Project (CELHP) six regional legal aid programs will assist low-income owners of 1-4 family homes with referrals, legal information, and legal representation for COVID-related evictions statewide in Housing Court.

A lawyer can advise you about the law, refer you to resources, fill out and file court papers, and represent you. A lawyer can help advise you before a case gets to court or if a case is in court. The earlier you contact a lawyer the better.

Mediation between you and your tenant

Massachusetts Community Mediation Centers are offering free pre-court mediation between ​landlords and tenants for ​COVID-19 related lease disputes in addition to the summary process cases referred through the courts.

Mediation is a confidential, voluntary and non-judgmental process where a neutral third party (the mediator) helps people resolve differences based on what is important to them.

Contact for How Landlords Can Apply for Emergency Housing Assistance

Phone

24 hours a day, 7 days a week. All calls are free and confidential. Interpreter services are available in multiple languages.

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