How to Request a Public Record from the Division of Administrative Law Appeals

The Division of Administrative Law Appeals (DALA) encourages you to use our online form to make a public records request (PRR) of DALA's Office or the Bureau of Special Education Appeals (BSEA) Office. This helps to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered by hand, mail, email or fax (if available).  While requests for public records may be made orally in person to an RAO, such requests may not be the subject of an appeal.  Telephone requests may be accepted at the discretion of the RAO.

DALA/BSEA has designated the following employee as the Primary Records Access Officer (RAO) who will assist requesters in fulfilling their requests.

Kay Phongsa, Primary RAO
Title: Program Coorinator III

We encourage the public to submit written requests whenever possible. If an oral request is necessary, please call (781) 397-4700 and ask for the Records Access Officer.

Questions regarding how to file a public records request or the status of a public records request can be made via email to sitthikay.phongsa@mass.gov or by calling (781) 397-4700.