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Online Inspection and Permitting Services (OPSI)

Available Online Inspection and Permitting Services (OPSI).

Contacts

Office of Public Safety and Inspections, Division of Occupational Licensure

Phone

Main Phone Number Call Office of Public Safety and Inspections, Division of Occupational Licensure, Main Phone Number at (617) 727-3200

Open Mon. - Fri., 8:45 am - 5:00 pm

MassRelay (TTY & ASCII) Call Office of Public Safety and Inspections, Division of Occupational Licensure, MassRelay (TTY & ASCII) at 711

Online

If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. Email Office of Public Safety and Inspections, Division of Occupational Licensure at OPSI-info@mass.gov

The Details

What you need

To use the IPS Customer Portal, you must:

  • Possess an email address to use during IPS registration and processing.
  • Have the ability to upload all supporting documents associated with your online IPS service processing.
  • Be able to pay for online services using a credit card/debit card or electronic funds transfer (bank checking or savings account).

The following Inspection and Permitting Services are available online through our IPS Customer Portal:

  1. Apply for Amusement Event
  2. Apply for a permit. 
    1. Building Permit
    2. Elevator Permit
    3. Electrical Permit
  3. Apply for Permit Extension and Renewal
  4. Apply for BBRS# - Manufactured Building
  5. Apply for License/Registration/Certification
    1. Concrete Testing Labs
    2. Horse and Carriage
    3. Manufactured Building
    4. Native Lumber
    5. Regulated Activity
    6. License to Operate Amusement Devices
    7. License to Operate Challenge Courses
    8. License to Operate Small Inflatable Devices
  6. Apply for Inspection 
    1. Building Inspection
    2. Electrical Inspection
    3. Elevator Inspection
    4. Certificate Of Inspection
    5. Amusement Device Inspection Request 
  7. Apply for Variance/Appeal
    1. File an Appeal
      1. BCAB
      2. BEA
      3. BER
      4. Civil Fine (%20 CMR 1:00)
      5. Expired Elevator Civil Fine (520 CMR 16:00)
      6. License (Request for Hearing)
    2. Request a Hearing
    3. Apply for Variance 
      1. Amusement,
      2. Boilers,
      3. Elevator,
      4. Elevator Product,
      5. Hoisting,
      6. MSAC,
      7. Tramway)
  8. Report an Incident/Accident

How to apply

  • Register or login to the IPS Customer Portal.
  • There is a convenience fee for all online transactions charged by our e-payment vendor. Online credit card transactions incur a 2.59%, debit card transactions incur a 2.09% convenience fee and ACH/EFT (electronic checks) transactions incur a fee of $0.35.

All fees are non-refundable and non-transferable.

Contact

Address
Main Office
One Federal Street, Suite 600, Boston, MA 02110-2012
Directions 
Phone
Main Phone Number Call Office of Public Safety and Inspections, Division of Occupational Licensure, Main Phone Number at (617) 727-3200

Open Mon. - Fri., 8:45 am - 5:00 pm

MassRelay (TTY & ASCII) Call Office of Public Safety and Inspections, Division of Occupational Licensure, MassRelay (TTY & ASCII) at 711
Online
If looking for a status update on a license renewal, please put your full OPSI license number, including prefix, in the subject line. Email Office of Public Safety and Inspections, Division of Occupational Licensure at OPSI-info@mass.gov

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