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WS 10: Cross Connection Certification

Use this application to get certification as a backflow prevention device tester or cross connection surveyor, or to renew your certification.
Apply Online: EEA ePLACE Portal 

Contacts

EEA ePLACE Help Desk

Phone

ePLACE Help Desk Call EEA ePLACE Help Desk, ePLACE Help Desk at 844-733-7522

Open M-F 7:30 am-5:00 pm, with the exception of all Commonwealth & Federally observed holidays.

Online

Email EEA ePLACE Help Desk at ePLACE_helpdesk@mass.gov

Cross Connection Program Contact

Online

Email Cross Connection Program Contact at Otavio.Paula-Santos@mass.gov

The Details

What you need

Please see this guidance concerning renewal, amendment, and new applications for backflow prevention device inspectors, cross-connection surveyors, and combination certification.

Fees

MassDEP Permit Timelines and Fees

How to apply

Apply Online via the EEA ePLACE Portal

If you're new to the system, you must first create an account.

Next steps

  1. Review the Instructions

    Please review the guidance document(s) below.

    Open PDF file, 222.74 KB,  Instructions Fact Sheet (English, PDF 222.74 KB)

  2. Submit your Application

    1. File online via the EEA ePlace Portal.
    2. For additional guidance on navigating the EEA ePLACE Portal, please follow this link - EEA ePLACE Portal Instruction Documents

Contact

Phone
ePLACE Help Desk Call EEA ePLACE Help Desk, ePLACE Help Desk at 844-733-7522

Open M-F 7:30 am-5:00 pm, with the exception of all Commonwealth & Federally observed holidays.

Online
Email EEA ePLACE Help Desk at ePLACE_helpdesk@mass.gov
Online
Email Cross Connection Program Contact at Otavio.Paula-Santos@mass.gov

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