Skip to main content

APHVC Internal Operations Manager

Role open January 2021
Skip table of contents

Table of Contents

You skipped the table of contents section.

Overview

The APHVC Internal Operations Manager enables the recruitment, selection, and placement of volunteers and team leads; oversees onboarding and off-boarding processes; provides leadership and support to the APHVC; and develops and manages efficient operational systems. They interface with the AHD and the Massachusetts Department of Public Health (MDPH) in service of the APHVC mission.

Responsibilities

  • Volunteer and Team Lead Placement
    • Recruit, screen, and pair volunteers and team leads to LBOHs and Central teams
    • Maintain the database of volunteers and team leads
    • Facilitate and track volunteer and team lead onboarding/offboarding
    • Design and distribute new volunteer recruitment surveys as needed
    • Allocate projects to field or Central teams
  • Internal Communication
    • Develop Standard Operating Procedures (SOPs) and process improvements for existing APHVC systems
    • Maintain Team Lead Listserv
    • Survey Team Leads for project updates/availability
    • Collect deliverables from team leads for shared drive
  • Leadership and Engagement:
    • Plan and facilitate team lead orientation
    • Communicate relevant updates and announcements with entire volunteer pool
  • Interfacing with the AHD and MDPH
    • Report concerns, events, successes and questions raised within the APHVC to the AHD
    • Work with MDPH Coordinator of Quality Improvement and Academic Partnerships to ensure develop and implement operational best practices

Required Qualifications

  • Bachelor’s degree or equivalent experience
  • Availability 15-20 hours per week
  • Affiliation with one of the APHVCs partner institutions
    • Boston University
    • Bridgewater State University
    • Harvard University
    • Holyoke Community College
    • Massachusetts College of Pharmacy and Health Sciences
    • Northeastern University
    • Northern Essex Community College
    • Regis College
    • Simmons University
    • Tufts University
    • UMass Amherst
    • UMass Lowell
    • UMass Medical School
  • Experience managing teams and projects
  • Exceptional written and verbal communication skills
  • Responsive, detail-oriented, and comfortable with a rapid pace
  • A fast and flexible learner
  • A commitment to advancing health equity and social justice
  • Knowledgeable in public health
  • Highly independent and proactive worker
  • A team player, excited to support local public health in Massachusetts

To Apply

Please submit a resume and cover letter to APHVCFieldOps@mass.gov. In your cover letter, please answer the questions below:

  • What is your available start date?
  • What are the days/hours that you are available to work?
  • Can you please describe how this practicum experience will contribute to your professional development and learning? [Paragraph answer]
  • Can you please describe your skills and experiences related to community engagement and partnership development? [Paragraph answer]

Additional Resources

Open PDF file, 121.82 KB,  Volunteer Role: APHVC Internal Operations Manager (English, PDF 121.82 KB)

Note: The APHVC seeks to include a range of lived experiences in our organizational leadership. To that end, anyone who is interested in this role should apply--even if you do not perfectly match the qualifications listed above. We strongly encourage applications and inquiries from women, LGBTQIA+ identified persons, Black, Indigenous, People of Color, people with disabilities, and others from historically underrepresented communities are strongly encouraged to apply.

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback