Death reports
The DPPC statute provides that any caregiver that is a state agency or subdivision of the Commonwealth or private agency contracting with the Commonwealth shall immediately orally notify the DPPC and local law enforcement of the death of any person under their care. A written report of such deaths must also be forwarded to DPPC within 24 hours of the death. Each report of a death is entered into a database specifically for this purpose. This information is assessed to make a determination of whether the cause of death may be related to abuse, and if so, an investigation is conducted.
The goal of the DPPC Hotline is to provide every citizen of the Commonwealth a resource to which they can report suspected abuse of persons with disabilities. DPPC trains its staff to be efficient, effective, and courteous so that reporters can feel positive about their decision to report what they suspect to be abuse or neglect.
Mandated reporting
The DPPC receives reports of abuse from various sources. Some reporters of abuse are mandated, required by law, to make reports of suspected abuse to the DPPC.
What is a mandated reporter?
Mandated reporters are persons who, as a result of their profession, are more likely to be aware of abuse or neglect of persons with disabilities. Mandated reporters are required by law to report cases of suspected abuse to DPPC when they have a suspicion that a person with a disability is being abused or neglected. Other persons who are not mandated to report may choose to file reports of suspected abuse.
Who are mandated reporters?
- Animal Control Officer
- Educational Administrators
- Employees of private agencies providing services to people with disabilities
- Employees of state agencies in the Executive Office of Health & Human Services
- Daycare Workers
- Dentists
- Foster Parents
- Family Counselors
- Guidance Counselors
- Medical Examiners
- Medical Personnel
- Police Officers
- Probation Officers
- Psychologists
- Public and Private School Teachers
- Social Workers
What is reportable?
The standard for reporting suspected abuse and neglect is "reasonable cause to believe" which means that mandated reporters need only a "mere suspicion" that abuse or neglect was committed against a person with a disability. If abuse or neglect is suspected, trust your feeling and report to the Disabled Person's Protection Commission (DPPC) 24-hour Hotline at 1-800-426-9009. Deaf and Hard of Hearing callers, please use Video Relay Services (VRS) or MARelay (711) to contact DPPC hotline. It is better to err on the side of action.
Mandated reporters are also required to report to the DPPC all cases in which an individual with a disability has died, regardless of whether or not abuse or neglect is suspected.
Protection for mandated reporters
Mandated reporters are immune from civil or criminal liability as a result of filing a report of alleged abuse of a person with a disability. Non-mandated reporters are also protected providing the report was made in good faith. If a mandated reporter is retaliated against by their employer for filing an alleged report of abuse, or by participating in the DPPC investigation, DPPC will conduct an investigation into the retaliation. Such retaliation is a crime and is punishable by up to $1,000.00 fine, or up to one (1) year in jail, or both.
Consequences for not reporting
The failure to report can result in severe consequences for the alleged victim, other potential victims, and the mandated reporter. Victims of abuse and neglect are at increased risk of further abuse, if it goes unreported. The frequency and severity of abuse and neglect are likely to increase over time if no intervention is made. A failure to intervene by not reporting will likely result in other individuals being abused and neglected. In Massachusetts, mandated reporters can be fined up to $1,000 for failure to report incidences of suspected abuse and neglect of individuals with disabilities.
How to report suspected abuse involving adults with disabilities
If abuse or neglect is suspected report it to:
- The Disabled Person's Protection Commission (DPPC) 24-hour Hotline at 1-800-426-9009.
Deaf and Hard of Hearing callers, please use Video Relay Services (VRS) or MARelay (711) to contact the DPPC hotline.
How to report suspected abuse committed against children or elders and persons residing in long-term
For reporting suspected abuse and neglect committed against children and elders and persons residing in long-term care facilities (otherwise known as nursing homes) refer to the following Massachusetts abuse reporting numbers:
- Disabled Persons Protection Commission (DPPC)
(24 hours / 7 days a week)
Adults ages 18 to 59
1-800-426-9009
Deaf and Hard of Hearing callers, please use Video Relay Services (VRS) or MARelay (711) - Executive Office of Elder Affairs (EOEA)
(24 hours / 7 days a week)
Adults Ages 60 and over
1-800-922-2275 - Department of Public Health (DPH)
All Ages residing in Long Term Care Facilities
1-800-462-5540 - Department of Children and Families (DCF)
(24 hours / 7 days a week)
Birth to age 17
1-800-792-5200