Reports To: Retirement Administrator
Schedule: Full-time, 35 Hours Per Week (follow Town Hall hours).
Status: Non-Exempt
Salary Range: $65,000 - $85,000 annually with benefits. Commensurate with education and experience
General Summary:
Under the general supervision of the Retirement Administrator and in accordance with MGL Chapter 32 and PERAC Regulations, the Retirement Assistant/Member Services Coordinator provides administrative and member support to ensure accurate recordkeeping, compliance, and service excellence. This role is ideal for someone with strong administrative experience who values accuracy, confidentiality, and meaningful work that supports town employees and retirees.
Essential Job Functions:
Member and Retiree Support:
- Serve as the first point of contact for visitors and callers.
- Assist members and retirees with requests and documentation.
- Maintain and update membership records and retirement deduction imports.
Administrative and Office Support:
- Manage reception, mailings, filing, scanning, and supply ordering.
- Handle weekly banking and prepare payroll/accounts payable warrants when needed.
Compliance and Recordkeeping:
- Ensure confidentiality of all records and sensitive information.
- Process buybacks, make-ups, redeposits, and military service verifications.
- Oversee annual retiree affidavit mailings, member statements, and Board elections.
Collaboration and Board support:
- Attend monthly Board meetings and assist with meeting minutes when needed.
- Work closely with Town departments to support shared initiatives.
- Complete mandatory training and stay current with PERAC regulations.
Qualifications:
- 3-5 years of administrative experience in an office environment.
- Familiarity with M.G.L. Chapter 32 and PERAC regulations (or willingness to learn).
- Strong interpersonal, written, and oral communication skills.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office Suite.
- Ability to work independently, prioritize tasks, and maintain confidentiality.
- Commitment to accuracy and service excellence.
- Additional duties as required.
Please send cover letter and resume to:
Email: amunafo@winchester.us
Or
Mail:
Winchester Retirement Board
71 Mount Vernon St
Winchester MA 01890
| Date published: | January 28, 2026 |
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