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MAGIC System

MAGIC allows GIC Coordinators to:
  • View employee roster (Agency Insured Report)
  • View employees registered for the MyGICLink member benefits portal
  • Receive news and alerts
  • Request benefit forms for GIC members
  • View invoices, GASB report, and add newly hired employees (Municipal and offline agencies only)
  • View yearly July 1st premium/rate change report (offline agencies only)

Log Into MAGIC

Login Instructions

HRCMS, UMass, Offline, and Municipal Coordinators log into MAGIC

MAGIC Access for New Coordinators

HRCMS agencies: Contact the security officer at your agency to request access for that person to the MAGIC system through ServiceNow.
Offline and Municipal agencies: Contact the GIC at magic.help@mass.gov to request access.

Update Agency Address, Coordinator Email and Phone

Log in to the MAGIC system and select the Admin tab to edit agency information

HRCMS and UMass Videos

You can view the HR/CMS and UMass Magic Online Webinar on YouTube

Municipal Videos

You can view  the MAGIC Intro for Municipalities Webinar on YouTube

You can view the MAGIC Search & Personal Info for Municipalities Webinar on YouTube.

You can view the MAGIC Coverages for Municipalities Webinar on YouTube.

You can view the MAGIC Reports & Admin for Municipalities Webinar on YouTube

Contact   for MAGIC System

Online

Recommended GIC online contact form 

Phone

Main Phone Call Group Insurance Commission, Main Phone at (617) 727-2310

M-F 8:45 a.m.-5 p.m.

TDD/TTY Call Group Insurance Commission, TDD/TTY at 711

Fax

Operations
Fiscal (617) 367-9874

Address

GIC Print Forms and Member Correspondence Mailing Address
PO Box 556, Randolph, MA 02368
Directions 
Street Address
John W. McCormack Building, 1 Ashburton Place, Suite 1413, Boston, MA 02108
Directions 

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