Administrative
Administrative Support / Language Access Intern
Administrative Support / Language Access Interns will proactively assist in office management and organizational administrative procedures. Candidate must be an organized individual to do file management and maintenance.
Qualifications for Administrative Internships
- Excellent telephone communication and interpersonal skills
- Excellent writing skills
- Superb customer service and professionalism at all times
- Attention to detail
- Ability to multi-task and perform under time pressure; and,
- Ability to speak multiple languages fluently preferred
Hours: min. 15 hr/wk Fall/Spring; 37.5 hr/wk in Summer
Alternative Dispute Resolution (ADR)
ADR Unit Intern
Intern will work with the ADR Unit Director and the ADR Unit in its efforts to help the Commission’s mission of eradicating discrimination in the Commonwealth. Interns will assist mediators in preparations for mediations and conciliations, will attend and observe mediations and conciliations, will assist in collecting relevant data; including chronicling and organizing case decisions and track monetary awards decided by hearing officers as well as tracking case settlements. The ADR intern will sit in on ADR Unit meetings, and will assist in any follow-ups to the mediations or conciliations.
Preferred Qualifications
- Intern candidates must be enrolled in either a law school and be in year L2 or L3 or in an MBA program, shall have an interest in understanding the various aspects of dispute resolution, in resolving disputes and in the MCAD’s mission of eradicating discrimination in the Commonwealth.
Hours: min. 15 hr/wk Fall/Spring; 37.5 hr/wk in Summer
Communications
Communications Intern
Communication Interns will work with the Director of Communications to promote the MCAD, including drafting press releases, internal and external reports, social media content, as well as assist with the development of new communications projects. Interns will also assist with the implementation of events, publication of the agency's employee newsletter, and production of new multimedia campaigns geared towards educating the public about the work of the MCAD.
Duties: The intern will draft press releases, internal & external reports, social media content, and assist with the production of online video content geared towards educating the public on the work of the MCAD.
Preferred Qualifications: Interest in pursuing a career in communications, marketing, civil rights, social justice, advocacy, design, public policy, public administration
Hours: Min. 15 hr/wk in Fall/Spring 37.5 hr/wk in Summer
General Counsel's Office
General Counsel Intern
Interns work with lawyers in the Legal Department conducting legal research on a wide range of issues regarding the laws enforced by and governing the MCAD, including employment law and administration law. Interns assist with preparing cases for public hearing and court proceedings, as well as preparing public-facing policies and guidelines. This internship is intended for law students who have completed at least two or more years of law school and who have a strong interest in civil rights and employment law.
Responsibilities/Major Duties: Interns will support the Legal Department in numerous ways including conducting and organizing legal research, drafting discovery and legal memoranda and conducting interviews, where appropriate.
Qualifications: Law student – 2L or 3L
Preferred Qualifications:
- Strong research and writing skills.
- Interest in civil rights, employment law, and public interest law
Hours: Summer only - 37.5 hr/wk
Hearings
Hearings Unit Intern
Hearings Unit Intern (Responsibilities/Major Duties): The Hearings Unit Intern works with the hearing officers and hearing commissioners on a variety of tasks including performing and organizing legal research; preparing internal legal memoranda; and drafting and/or editing orders and decisions on a wide range of issues regarding employment discrimination law, public accommodation law and housing discrimination law.
Qualifications: Must have completed two years of law school as of Summer 2025 and possess strong legal research and legal writing skills.
Preferred Qualifications:
- Interest in civil rights, employment discrimination law, housing discrimination law, public accommodation law and/or public interest law.
Hours: Summer only – 15 hr/wk
Investigations - Employment Law
Intake Intern
Mainly tasked with interviewing walk-in pro se Complainants alleging discrimination in employment, public accommodation and housing, and drafting legally sufficient complaint. Based on the individual’s proven skill sets and interests, other duties may be assigned.
Intake Responsibilities/Major Duties:
- Conduct intake in person or by telephone or Zoom
- Perform other administrative tasks based on the Commission’s needs including scanning and indexing of investigative documents
- Though the main job function is performing intake, based on the individual's proven skill sets and interests, one may be given additional duties such as participating in investigations. Interns may interview witnesses, issue interrogatories, and review evidence under an investigator’s supervision.
Qualifications for all Employment Investigations Internships
- Excellent communication and interpersonal skills
- Excellent writing skills
- Superb customer service and professionalism at all times
- Attention to detail; and
- Ability to multi-task and perform under time pressure
Hours: min. 15 hr/wk Fall/Spring, 37.5 hr/wk in Summer
Human Resources, DEI
The Human Resources (HR), Diversity Equity & Inclusion (DEI) Intern will work under the direction of the Director of HR, DEI to gain hands-on experience to develop and grow their skillset and capabilities within human resources. This position will provide administrative support for HR activities including recruitment, reasonable accommodations, and HR operations.
Responsibilities/Major Duties:
- Reviewing resumes for requisitions with high number of applicants
- Running candidate reports and engaging in status and update meetings with hiring managers
- Monitor the 14-day postings deadline, alerting and/or sending the 14-day notice on behalf of the Director of HR
- Review postings / requisition to ensure accuracy
- Create offer letters and assist with onboarding of new employees
- DEI reporting, planning and training
- Assist with the tracking of reasonable accommodations requests
Preferred Qualifications: Interest in pursuing a career in Human Resources, Diversity, Equity & Inclusion, Public Administration, Education/teaching and Training.
Hours: min. 15 hr/wk Fall/Spring, 37.5 hr/wk in Summer
Investigations - Housing Law
Intake Intern
Interns will coordinate the investigative process, including drafting correspondence, serving complaints, reviewing and summarizing investigative records from other municipal and state agencies, and scheduling investigative conferences and mediations. Responsibilities will include: assisting housing compliance officers and supervisors with conducting interviews, preparing document requests and keeping records of investigative progress pursuant to MCAD’s HUD grant. Requires strong attention to detail and excellent organizational skills.
Special Projects Intern
Projects Interns working directly with the housing supervisor will assist with monthly and quarterly reports, conduct legal research, and respond to phone calls from constituents. Position requires excellent interpersonal, writing, and organizational skills.
Qualifications for all Housing Investigations Internships
- Excellent communication and interpersonal skills
- Excellent writing skills
- Superb customer service and professionalism at all times
- Attention to detail; and
- Ability to multi-task and perform under time pressure
Preferred Qualifications
- Interest in pursuing a career in housing services, legal studies, law enforcement, civil rights, employment or anti-discrimination law.
- Bilingual (Fluent Spanish, Creole, Portuguese speakers) applicants highly encouraged to apply.
Hours: min. 15 hr/wk Fall/Spring, 37.5 hr/wk in Summer
Investigations - Legal Team
Legal Team Intern
Interns work alongside Investigations Unit staff, conducting investigations for complaints of discrimination in employment and public accommodations. Responsibilities include intake, drafting complaints, marshaling and analyzing evidence, preparing interrogatories and interviewing parties and/or witnesses, managing cases, and drafting recommendations of findings pursuant to the MCAD’s empowering statute (G.L. 151B) and relevant precedent.
Responsibilities/Major Duties Interns will be in charge of supporting the work of the Boston Investigation Department through the responsibilities described above.
Qualifications: Law students (1L, 2L, 3Ls only)
Hours: Summer only - 37.5 hr/wk
Training
Training Intern
Interns will proactively work to eliminate discrimination in the Commonwealth by supporting the Training Unit in executing 90 min. “Know Your Civil Rights” trainings for communities throughout the Commonwealth. Interns will conduct and coordinate trainings, maintain compliance data and reporting, and communicate with constituents. This role will require some travel; however, interns do not need to have access to a car. In addition, interns in this track will be able to sit-in on all external trainings and internal trainings at the Commission.
Responsibilities/Major Duties: The intern will be in charge of reaching out to constituents throughout the Commonwealth to schedule “Know Your Rights” trainings as well as conduct them later in the semester.
Preferred Qualifications: Interest in pursuing a career in education/teaching, training, diversity and inclusivity, or HR
Hours: min. 15 hr/wk Fall/Spring, 37.5 hr/wk in Summer
How to Apply
To apply for any of these positions, please complete the online application form and submit a resume, cover letter, and writing sample.
If you have any questions, please contact the MCAD Training Unit.
Contact for MCAD Internships
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Date published: | July 19, 2018 |
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Last updated: | February 2, 2024 |