OIG Leadership Team

Get to know our leadership team at the Massachusetts Office of the Inspector General (OIG).

Jeffrey S. Shapiro, Inspector General

Jeffrey S. Shapiro was appointed Inspector General for the Commonwealth of Massachusetts by Governor Charlie Baker, Attorney General Maura Healey and Auditor Suzanne Bump on September 2, 2022, and was sworn-in to a five-year term on October 3, 2022. The Massachusetts Office of the Inspector General (OIG), established in 1981, is the first state level inspector general’s office in the nation. Inspector General Shapiro is the Commonwealth’s fifth inspector general.

The OIG is an independent agency with an estimated $9.5 million annual budget and 80 employees. With oversight for $120 billion in municipal and state spending and the work of approximately 300,000 public employees, its mission is to prevent and detect fraud, waste, and abuse in the use of public funds and property.

As such, Jeffrey is proactively building relationships with state and local officials to promote good government and to position the office as a resource.  Additionally, he is expanding education and training for local government employees on proper procedures in public procurement, contract administration and governance.

To enhance OIG’s oversight capabilities, he created the position of Director of Veterans’ Services, a Healthcare Division and additional leadership roles in several divisions to expand the agencies’ ability to follow up on prior audits, reviews, letters and monitor post-audit performance. 

Under his leadership, the OIG has conducted an investigation that strengthens adherence to procurement requirements, contract controls and oversight of the Boston Public Schools' School Bus Transportation Contract; ensured that former State Police Troopers repaid funds for overtime shifts they had fraudulently been compensated for; issued two reports detailing the MBTA’s poor procurement and contract management practices relative to privatization contracts; and issued a report on the need for stronger oversight and controls at a housing authority.

A collaborative and results-oriented executive, Jeffrey has devoted his entire career to public service. He is known as a fair and open-minded public administrator who leads by example. For over 30 years, he has served in various legal, administrative and fiscal roles in the Middlesex District Attorney’s Office, the Attorney General’s Office and as the First Deputy Comptroller of the Commonwealth. Earlier in his career, Jeffrey served as a legislative assistant on both Capitol Hill in Washington, DC, and on Beacon Hill in Boston.

A Needham High School graduate, Shapiro earned his Juris Doctor from Suffolk Law School and a Bachelor of Arts from Brandeis University. Jeffrey is a member of the Massachusetts bar and earned his Certified Inspector General designation from the Association of Inspectors General in March 2023. He is a former elected Needham Town Meeting Member.

Jeffrey and his wife, Lisa, live in Needham, where they raised their two adult sons.

Additional Resources

Jeffrey Shapiro Appointed New Inspector General

Natalie S. Monroe, First Assistant Inspector General

Natalie Monroe is an attorney with over 25 years of experience practicing law in the public and private sectors. She was named the First Assistant Inspector General in 2012 and was appointed as Acting Inspector General on August 8, 2022. Natalie was reappointed as First Assistant Inspector General on October 3, 2022. 

Before joining the OIG, Natalie served as the Chief of the Appeals Division in the Criminal Bureau at the Attorney General’s Office. There Natalie worked on a broad array of criminal and civil matters, including prosecutions and investigations involving government theft, fraud and abuse. She regularly represented the Commonwealth in state and federal court at both the trial and appellate levels. 

Natalie also served as an Administrative Magistrate for the Commonwealth’s Division of Administrative Law Appeals. In that role, she presided over adjudicatory hearings challenging actions taken by other state agencies and wrote numerous decisions interpreting state regulations and statutes. Before entering public service, Natalie was a partner at Sullivan & Worcester LLP, where she handled complex civil litigation, appeals in state and federal court, and white-collar criminal investigations.

Natalie serves on the Comptroller’s Advisory Board and served on the Executive Office of Technology Services and Security’s Advisory Board. She is a member of the Board and of the Executive Committee for the Association of Inspectors General. Natalie is also on the editorial board of The Massachusetts Law Review. She is a Certified Inspector General.

Natalie received her J.D. from Harvard Law School.

David B. Andrews, Director of the Division of State Police Oversight

David B. Andrews was appointed to a four-year term as the director of the OIG’s Division of State Police Oversight on December 3, 2018. He was reappointed in 2022 for a second four-year term.

Dave is a former prosecutor who has worked in the public sector for his entire career, building complex investigations prosecuting cases in court and preventing and detecting fraud in many areas, including insurance, public benefits, charities and fraud by public officials.

Prior to joining the OIG, Dave served at the Attorney General’s office for 25 years as chief of the Insurance and Unemployment Fraud Division. He also served as chief of the White Collar and Public Integrity Divisions, where he supervised investigations and prosecutions related to financial fraud, insurance fraud, mortgage fraud and complex public corruption. 

Dave holds a B.A. from Stonehill College, an M.A. from Boston College and a J.D. from New England Law.

Emil A. Ata, Deputy Director of the Audit, Oversight and Investigations Division

Emil A. Ata was appointed Deputy Director of the Audit, Oversight and Investigations division in January 2023. As a Deputy Director, Emil provides legal guidance and helps oversee the division's investigations of fraud, waste and abuse in the use of public money and assets.

Prior to joining the OIG, Emil worked as an Assistant Attorney General in the Massachusetts Attorney General’s Office, Gaming Enforcement Division. There he investigated and prosecuted criminal offenses originating from the Commonwealth’s casinos in the district courts, as well as complex criminal conspiracies related to gaming, money laundering, financial fraud and other offenses statewide. He served as the Attorney General’s designee for the Special Legislative Commission to Study a Statewide Law Enforcement Officer Cadet Program. Emil previously served as an Assistant District Attorney in the Norfolk District Attorney’s office, prosecuting a wide range of offenses in district and superior court. Emil also serves as a Judge Advocate General in the United States Army Reserve.

Emil earned a B.A., from Emmanuel College, and his J.D., cum laude, from Suffolk University Law School.

Sean Burpoe, Deputy Director of the Data Analytics Division

Sean Burpoe was appointed Deputy Director of the Data Analytics division in February 2023. In his role, he assists with the development of data management processes and standards and coordination of the data analysis needs of the office.

Prior to joining the OIG, Sean held positions in both government and consulting. He previously worked as a Manager on the Data Strategy team at MassHealth, Massachusetts’s Medicaid agency, where he supported the organization’s Data & Analytics modernization efforts. Prior to that, he managed COVID-19 testing and vaccine projects and provided data reporting and dashboards for the Executive Office of Health and Human Services. In his consulting work, Sean was an Associate Director at Social Finance where he managed data-centric projects with public and non-profit sector clients.

Sean earned a B.A. in Economics with a Minor in Mathematics from Boston College.

Neil Cohen, Director of the Regulatory and Compliance Division

Neil Cohen has held a variety of positions with the OIG since first joining in 1993. In 2018 Neil was appointed as the Director of the Regulatory and Compliance division. Previously, he served as a Deputy Director for the Audit, Oversight and Investigations division. During his tenure with the OIG, Neil helped spearhead our comprehensive investigation of the Big Dig and our oversight of the American Recovery and Reinvestment Act (ARRA). He began his public service in 1988 working for the City of New York.

Neil is a Certified Fraud Examiner, a Certified Inspector General and a Massachusetts Certified Public Purchasing Official. He is also an adjunct faculty member at Clark University and UMass Lowell, is a frequent guest lecturer for graduate-level classes and professional groups and is a volunteer for the AARP’s Fraud Watch Network.

He is a graduate of Vassar College and has his M.A. in Public Administration from Columbia University.

Julie Lavin Flaherty, Director of the Bureau of Program Integrity

Julie Lavin Flaherty was first appointed as Director of the Bureau of Program Integrity (BPI) in September 2013, just after the Legislature created the BPI. She was reappointed in July 2021 for a third four-year term.

Julie has committed her 30-year career to public service. As the director of the BPI, Julie leads a small, collaborative team with a broad oversight role to promote the quality, integrity and efficiency of agencies and programs within the Executive Office of Health and Human Services (EOHHS). Julie also builds partnerships with EOHHS agencies focused on problem-solving and promoting good government.

For more than 10 years, Julie served in the Child Support Enforcement Division at the Department of Revenue (DOR). At DOR, Julie developed and implemented policy, procedures and training designed to promote the safe collection of child support. Throughout her time at DOR, Julie contributed to working groups and committees under the Governor’s Commission on Domestic Violence and Sexual Abuse. Prior to her work at DOR, Julie served as prosecutor for over six years, specializing in domestic and sexual abuse cases.

Julie spent one year serving as a law clerk to the justices of the Superior Court, then a second year serving Chief Justice Joseph Warner and Justice Charlotte Perretta of the Massachusetts Appeals Court.

Julie is a graduate of Boston College and Boston College Law School.

Ericka Florence, Program Administrator for the OIG Academy

Ericka Florence was appointed as the Program Administrator for our OIG Academy shortly after she joined the OIG in 2019. She is responsible for the day-to-day operations of the program and ensures it complies with all accreditation standards. Since being named Program Administrator, Ericka has played a key role in transitioning many of our classes, including registration and enrollment, to an online platform.

Ericka is the former Director of Community Health for the YMCA of Greater Boston, where she trained lifestyle coaches and facilitated many trainings on chronic disease prevention. She began her career in program administration in 2012.

Ericka sits on various boards at the community level in support of health equity, economic equality and education reform. She is a graduate of Northeastern University, where she obtained her B.S. in Nursing.

Maya French, Deputy Director of the Regulatory and Compliance Division

Maya French provides guidance, instruction and legal advice related to good governance as Deputy Director of the Regulatory and Compliance division. She has held a variety of positions since she joined the OIG in 2012, participating in investigations and advising the office on a wide range of operational matters as an attorney in the Legal division.

Before joining the OIG, Maya worked in both the public and private sectors assessing litigation risks related to contracts involving land use, employment law and student activities. Additionally, she has advised municipal officials on access to public programs related to individuals with different abilities, and minority business participation related to municipal construction projects.

Maya also spent several years as a town meeting member approving operating budgets, capital expenditures and advocating for changes in local regulations and by-laws.

Maya earned a B.A. from the Massachusetts College of Liberal Arts, and a J.D., cum laude, from Suffolk University Law School. She is a member of the Massachusetts and federal bars.

Josh Giles, Director of the Policy and Government Division

Josh Giles has held his current role as Director of the Policy and Government division since 2014. Josh has been with the OIG since 2007, previously serving as Government Affairs Director and as a Senior Analyst. He serves as the main point of contact on legislative issues and leads a team that manages the office’s statutory mandates in areas including real property, public construction and health care.  

Josh is a Certified Fraud Examiner, a Certified Inspector General and a Massachusetts Certified Public Purchasing Official. He has two decades of public service experience for Massachusetts working on a myriad of public policy issues, including energy, environment, health care and more.

Previously, Josh was the Legislative Director for the Executive Office of Health and Human Services (EOHHS), where he advised the secretary on legislative matters and coordinated the legislative agenda for 16 agencies. While at EOHHS, he worked on Massachusetts’ 2006 landmark health care reform legislation. Josh also served in various roles in the Minority Leader’s Office of the Massachusetts House of Representatives, including Chief of Staff, Legislative Director and Senior Policy Analyst.

Josh is a graduate of Saint Anselm College and holds an M.B.A. from the Isenberg School of Management at UMass Amherst.

Judi Goldberg, Deputy Director of the Bureau of Program Integrity

Judi Goldberg was appointed as Deputy Director of the Bureau of Program Integrity in July 2021. The OIG hired Judi in February 2013 as a senior policy analyst focusing on the MassHealth and Health Safety Net programs.

Judi is an attorney with over 20 years of experience working in the public and private sectors. She started her career at Boston University’s Office of the General Counsel, worked four years as an associate at a large international law firm, and then clerked for Judge Mark Wolf of the United States District Court for the District of Massachusetts and Justice Robert Cordy of the Massachusetts Supreme Judicial Court. She subsequently served as a deputy legal counsel in Governor Romney’s Office of Legal Counsel and the deputy legal counsel for the Executive Office of Health and Human Services. After taking a year off when she became a mother, she worked as an attorney for a national publicly-traded senior living management company.

Judi earned a B.A. in psychology and sociology from Boston University, an M.Ed. from Harvard University and a J.D. from Boston University.

Sarah Hoover, Director of Human Resources & Recruiting

Sarah Hoover is an experienced human resources professional with expertise in employee recruitment, retention, and training as well as onboarding, employee benefits administration and knowledge of relevant employment laws. For the last four years Sarah served as the Director of Human Resources at an agency that provides behavioral and educational support to people with Autism Spectrum Diagnoses and their families.

Sarah earned her Associate of Science in Human Services from Mount Wachusett Community College, Bachelor of Science in Applied Behavior Analysis from Purdue University, and her MBA in Human Resource Management from Fitchburg State University.

Ted Louis-Jacques, Director of Veterans’ Services

Ted Louis-Jacques is a distinguished leader and U.S. Army Veteran with a comprehensive background in public policy, strategic planning, tactical implementation, and community engagement. Currently, as the OIG's first Director of Veterans’ Services Oversight, he specializes in ensuring the transparency, accountability, and efficiency of veterans' services programs. In his previous role as Director of Veterans’ Services for the City of Somerville, he was received the Commemorative Partner Award from the Department of Defense Vietnam War Commemoration and the Outstanding Member and Partnership Award from the National Coalition for Homeless Veterans.

Ted's military service spanned nine years with the U.S. Army, including a deployment to the Middle East. Holding a Bachelor of Science degree in Criminal Justice from Mount Ida College and a Certificate in Homeland Security & Emergency Management from Central Texas College, he furthered his training as a Senior Executive Fellow at the Harvard Kennedy School of Government Executive Education.

Ted is committed to community service through collaborations with nonprofit organizations and Malden Public Schools. He played a pivotal role in overseeing strategic planning initiatives for MaldenCORE, a volunteer-led effort dedicated to social justice and academic improvements. Additionally, Ted served as a New Frontier Network Steering Committee member for the John F. Kennedy Presidential Library Foundation and functioned as a Constituent Services Representative in the Mayor's Office for the City of Malden, Massachusetts, where he was instrumental in advancing the city's vision and bridging the gap between the Haitian-American community and local government. His dedication also extended to serving on the Board of Directors for Malden Rising Leaders Inc.

Additional Resources

Inspector General Shapiro Names New Director of Veterans’ Services

Carrie Kimball, Communications Officer

Carrie Kimball is our first Communications Officer. Before joining us, she served with the Essex County District Attorney’s Office for 20 years, the last 11 years as a Director of Communications/Policy Advisor. In that role, Carrie served as the office’s spokesperson/public information officer. Additionally, Carrie assisted in developing drug prevention programs, developing public awareness and community outreach efforts. Prior to that, Carrie worked as a Press Secretary and Communications Director for various political campaigns and for former Lt. Governor Evelyn Murphy.

Carrie graduated with honors from Simmons College with a Bachelor of Arts in Communications and Government.

Gregory H. Matthews, Director of the Healthcare Division

Gregory Matthews was appointed as the Director of the Healthcare Division in May 2023. With more than 25 years of legal experience in both the private and public sectors, Gregory will lead a collaborative team of professionals who review, analyze, comment on, report on and otherwise opine on a variety of healthcare policy, delivery and access issues, including matters related to practices in hospitals, free care services, service delivery, billing, the Medicaid programs, the Health Safety Net, and potential or actual instances of fraud, waste or abuse.

Gregory has worked in the public sector or for the public interest for most of his career. He gained substantial experience as a staff attorney in the Civil Unit for the U.S. Court of Appeals for the Ninth Circuit; representing the Commonwealth as an assistant district attorney for Middlesex in the Appeals Unit; and as an associate for a national firm that represents plaintiffs in pharmaceutical antitrust class actions that impact state Medicaid programs.

Prior to joining the OIG, Gregory was a managing attorney in the Medicaid Fraud Division at the Attorney General’s Office responsible for pursuing team-based investigations and civil enforcement actions against healthcare providers who defrauded the Massachusetts Medicaid program (MassHealth), as well as reviewing and prosecuting complaints of abuse, neglect and financial exploitation of residents in long-term care facilities and MassHealth members receiving services in the community. Gregory also served as a training instructor for the National Association of Medicaid Fraud Control Units in addition to serving on its Resident Abuse Committee.

Gregory earned a B.S., cum laude, from Northeastern University and his J.D. from Northeastern University School of Law.

Raymond Moss, Deputy Director of the Audit, Oversight and Investigations Division

Raymond Moss was appointed Deputy Director of the Audit, Oversight and Investigations division in November 2021. As a Deputy Director, Raymond helps oversee the division's investigations of fraud, waste and abuse in the use of public money and assets. 

Prior to joining the OIG, Raymond had 31 years of law enforcement experience, the last 23 with the United States Postal Inspection Service. In that time, he was charged with investigating and supervising many different types of cases, including mail theft, mail fraud, robbery and narcotics investigations. Additionally, he was an instructor at the Inspection Service’s training academy in Potomac, MD, and most recently was the Assistant Inspector in Charge of the Boston Division. Raymond began his law enforcement/public service in 1990 as a Fraud Investigator for the City of New York.

Raymond was awarded his B.S. in Business Administration in 1988 from Marist College and his M.A. in Criminal Justice from John Jay College in 1993.

Susanne O’Neil, General Counsel

Susanne O’Neil heads our Legal division, which provides essential legal advice to the OIG, and manages and directs legal strategy in all office litigation.

An attorney for 25 years, Susanne has experience in both the public and private sectors. She previously served as an Assistant District Attorney in the Norfolk District Attorney’s office, where she was responsible for special projects and handled appeals and post-conviction motions. She was the point prosecutor for complex matters involving state-wide litigation. Susanne also conducted trainings and advised on a range of evidence-related issues.

Susanne gained her civil litigation experience in private practice representing individuals and businesses and as Special Counsel for the City of Quincy handling tort claims. Some of her most personally rewarding work was representing veterans pro bono on their VA disability claims. She has volunteered in many local community organizations. 

She is a graduate of Suffolk University School of Law and the College of the Holy Cross.

Emily Pedersen, Director of the Internal Special Audit Unit

Emily Pedersen joined the OIG in November 2013 and was appointed to her current role in February 2019. At the Internal Special Audit Unit (ISAU) Emily oversees reviews and investigations to identify cost savings and opportunities for better process efficiencies, which improves transportation spending and operations.

Since joining the ISAU, Emily has led reviews of maintenance and construction contracts, analyzed lost toll revenue from state employees and investigated disability placard abuse. The team’s investigation of the misuse of disability placards received a Governor’s Citation for Outstanding Performance.

Prior to joining the ISAU, Emily worked for the Office of Inspector General at the Department of Homeland Security (DHS). For seven years, Emily proposed, planned and completed investigations, performance audits and compliance reviews across DHS.

Emily is a Certified Fraud Examiner and Certified Inspector General Auditor with audit and investigative experience at both the state and federal levels. She holds a B.A. of Business Administration from James Madison University, where she graduated with a degree in International Business.

Additional Resources

ISAU Report 2016: The Abuse of Disability Parking Placards in Massachusetts

Jennifer A. Rabbitt, Deputy General Counsel

Jennifer A. Rabbitt joined the Legal division at the OIG in May 2017. She was appointed Deputy General Counsel in June 2022. In addition to providing legal advice to the office and assisting with investigations, Jenny supervises the OIG’s legal interns and edits the quarterly OIG Bulletin.  

Before attending law school, Jenny worked as a victim witness advocate in the Child Abuse Unit of the Suffolk County District Attorney’s Office. After graduating from law school, she served as a law clerk to the Honorable Francis X. Spina of the Massachusetts Supreme Judicial Court. Jenny then returned to the Suffolk County District Attorney’s Office, this time as a prosecutor in the Boston Municipal Court. She later worked for Emerge, a non-profit organization that provides counseling and education to perpetrators of domestic violence.

Jenny received her B.A. in History (magna cum laude) from Harvard College in 1997 and her J.D. (summa cum laude) from Boston College Law School in 2005. 

Jonathan Stadig, Deputy Director of Audit & Oversight, AOI

Jonathan Stadig has thirteen years of diverse financial/accounting/auditing experience working as an internal auditor, external auditor and consultant. Before joining the OIG, Jonathan was a senior internal auditor at the University of Massachusetts. He also has worked for Deloitte & Touche LLP, McGladrey LLP, Protiviti Inc. and CohnReznick LLP. 

Jonathan is a graduate of Worcester State College and earned a Master of Science in Accounting from Boston College.

Kim Stanley, Deputy Director of the Internal Special Audit Unit

Kim Stanley was appointed as Deputy Director of the Internal Special Audit Unit (ISAU) in May 2023. Kim helps oversee the division's reviews and investigations to identify cost savings and opportunities for better process efficiencies, which improves transportation spending and operations.

Kim has worked in the public sector for her 30-year career. Most recently as the Policy and Planning Manager at the State Auditor’s Office overseeing the mandated audit plan and coordinating staffing. Kim also led many different audits of Commonwealth agencies, including a variety of state agencies, housing authorities, executive offices and quasi-state agencies among others.

Kim is a member of the Boston chapter of the Association of Government Accountants (AGA) and serves as a board member on the New England Intergovernmental Audit Forum.

Kim earned a B.S. in Accounting from Saint Mary’s College of California.

Alyssa Tasha, Director of the Data Analytics Division

Alyssa Tasha was appointed Director of the Data Analytics division in September 2022. Alyssa joined the OIG in 2016 and served most recently as a Senior Data Scientist for the Policy and Government and Bureau of Program Integrity divisions, with a primary focus on analysis of Health and Human Services programs.

Alyssa has over 20 years of military service in communications, in both active duty and reserve components. She currently serves as a Senior Non-Commissioned Officer in the Massachusetts Air National Guard.

Prior to joining the OIG, Alyssa worked in Information Technology at the Massachusetts Institute of Technology. Her role there included system migration, website modernization, and end-user support.

Alyssa earned a B.S. in Computer Science from Hawaii Pacific University, and both an M.S. in Marketing Analytics and an M.S. in Business Analytics from Bentley University.

Katie Verma, Chief Operating Officer

Katie is our first Chief Operating Officer. She joined the OIG in August 2023. Prior to that she served in the Comptroller’s Office for seven years, most recently as an Assistant Comptroller, and previously as Chief Process and Innovations Officer and as Director of Special Projects. In those roles, Katie evaluated business practices and identified how to improve them by developing strategic goals and objectives that drive innovation and create efficiencies. She was also responsible for reviewing and updating the Internal Control Plan and managed the annual budget development with the Legislature and A&F. Before working at the Comptroller’s Office, Katie served as the Budget Director for the House Ways & Means Committee. 

Katie earned a Bachelor of Science in Finance with Accounting minor from Providence College and a Master of Business Administration with Nonprofit concentration from Suffolk University.

George A. Xenakis, Director of the Audit, Oversight and Investigations Division

George A. Xenakis was appointed as Director of the Audit, Oversight and Investigations division in April 2018. He has held multiple investigative positions within the OIG since first joining in August 2004.

George has been responsible for developing complex investigations, many of which have led to either criminal prosecutions or civil recoveries. His investigations cover diverse areas, including transportation, public administration, housing, procurement, energy, public corruption and public benefits.

Prior to joining the OIG, George worked extensively in the high-tech industry, including 21 years with Digital Equipment Corporation and Compaq Computer Corporation. He also worked for four years in public accounting, including two years with Arthur Young & Company.

George grew up in the South End of Boston. He is a Certified Public Accountant, a Certified Fraud Examiner and a licensed real estate broker. George is a former member of the town of Concord’s Affordable Housing Committee and the Concord Housing Development Corporation. He holds a B.A. in Mathematics from Boston University, and an M.B.A. and an M.S. in Accounting from Northeastern University’s Graduate School of Professional Accounting.

Last updated:	September 13, 2023