Commonly Used Resources
Trainings
- Presentation: Community Based Organization FY24 RAFT Policies Training
- Recording: Community Based Organization FY24 RAFT Policies Training
- Presentation: Community Based Organization Intro to New RAFT Application Portal
- Recording: Community Based Organization Intro to New RAFT Application Portal
- Presentation: Landlord and Property Manager Intro to New RAFT Application Portal
- Recording: Landlord and Property Manager Intro to New RAFT Application Portal
- Presentation: Community Based Organization FY23 Policies Training
- Recording: Community Based Organization FY23 RAFT Policies Training 08/09/22
- Presentation: Community Based Organization RAFT Overview Training
- Recording: Community Based Organization RAFT Overview Training 4/26/22
Massachusetts Emergency Housing Payment Assistance Portal
EOHLC has launched a new online application system for RAFT across eleven regions served by the RAAs. If you are working on an application in one of the regions, please find user guides to help you with the process below:
Legal Help and Community Mediation Resources
Legal Help Flyers:
- EDI Legal Help Flyer - English
- EDI Legal Help Flyer - Spanish
- EDI Legal Help Flyer - Vietnamese
- EDI Legal Help Flyer - Russian
- EDI Legal Help Flyer - Portuguese
- EDI Legal Help Flyer - Khmer/Cambodian
- EDI Legal Help Flyer - Haitian Creole
- EDI Legal Help Flyer - Chinese
Community Mediation Flyers
- EDI Community Mediation Information Flyer
- EDI Community Mediation Information Flyer - Spanish
- EDI Community Mediation Information Flyer - Portuguese
- EDI Community Mediation Information Flyer - Vietnamese
- EDI Community Mediation Information Flyer - Russian
- EDI Community Mediation Information Flyer - Chinese
- EDI Community Mediation Information Flyer - Haitian Creole
- EDI Community Mediation Information Flyer - Khmer
ARCHIVED: Eviction Diversion Initiative ERAP Trainings and Resources
Training:
ERAP Online Training Tool for service organizations and partners. (NOTE: Please use a supported browser like Google Chrome, Microsoft Edge, or Mozilla Firefox.)
Training Guides:
It is very important that applicants complete applications in full when they first submit the application to a regional administering agency. It can take additional time if applications are incomplete, or if caseworkers are unable to get in contact with the applicant and/or the landlord.
We also encourage tenants to inform their landlord they are applying for rental assistance, as their information will be necessary to complete the approval process.
We have created new guides and FAQs to help community based organizations and service organizations assist households in submitting a complete application.
- ERAP Application Document Checklist (PDF)
- Federal Emergency Rental Assistance Program (ERAP) FAQs (3/15/2022)
- Overview of ERAP Policy
- Required Documentation Reference Guide
- Public Program Policy Matrix Reference Guide
Further documentation guidance
- English - Federal ERAP Application Guidance Document
- Chinese - Federal ERAP Application Guidance Document
- Haitian Creole - Federal ERAP Application Guidance Document
- Khmer - Federal ERAP Application Guidance Document
- Portuguese - Federal ERAP Application Guidance Document
- Russian - Federal ERAP Application Guidance Document
- Spanish - Federal ERAP Application Guidance Document
- Vietnamese - Federal ERAP Application Guidance Document
ARCHIVED: ERAP Training Webinars
Webinars:
ERAP/RAFT Policy Updates, 1/13/22 (YouTube)
ERAP/RAFT Policy Updates, 1/13/22
Federal ERAP Training for Community Based Organizations (YouTube)
Federal ERAP Training for Community Based Organizations
Federal ERAP Training for Landlords on Direct Payments to Tenant Policy, 7/21/21 (YouTube)
Federal ERAP Training for Landlords on Direct Payments to Tenant Policy, 7/21/21
Federal ERAP Training for Landlords, 5-7-21 (YouTube)
Federal ERAP Training for Landlord, 5-7-21
Federal ERAP Training for Landlords, 4-8-21 (YouTube)
Federal ERAP Training for Landlords, 4-8-21
Federal ERAP Training for Advocates, 4-7-21 (YouTube)
Federal ERAP Training for Advocates, 4-7-21
Federal ERAP Training for HCECs, 3-31-21 (YouTube)
Federal ERAP Training for HCECs 3-31-21
Federal ERAP Training for EDI Partners, 3-25-21 (YouTube)
Federal ERAP for EDI Partners, 3-25-21
Federal ERAP Training for the Courts, 3-23-21 (YouTube)
Federal ERAP Training for the Courts 3/23/2021
ARCHIVED: Subsidized Housing Emergency Rental Assistance (SHERA) Program
Training Guides:
SHERA FAQs for Mediators and CELHP
Webinar:
Recording: 9/28/21 SHERA Audit Training
Presentation: 9/28/21 SHERA Audit Training
Recording: 8/19 SHERA Training for Courts
Presentation: 8/19 SHERA Training for Courts
Recording: 7/23 SHERA Training for Legal Aid and Community Mediation
Presentation: 7/23 SHERA Training for Legal Aid and Community Mediation
Recording: SHERA Overview Training for Advocates (YouTube)
Presentation: SHERA Overview Training for Advocates, 4-22-21
ARCHIVED: Eviction Diversion Initiative Training HCECs
Additional Resources
ARCHIVED: Eviction Diversion Initiative Training Mediation Centers
Additional Resources
ARCHIVED: Eviction Diversion Initiative Training Rapid Rehousing
Additional Resources
ARCHIVED: Eviction Diversion Initiative Training Legal Services
Additional Resources
ARCHIVED: Eviction Diversion Initiative Training Tenancy Preservation Program (TPP)
Additional Resources
ARCHIVED: Eviction Diversion Initiative Training RAFT and ERMA
Date published: | November 3, 2020 |
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Last updated: | November 3, 2020 |