Instructor: It is the responsibility of the instructor to be sure all information is up to date and current.
OBJECTIVE: To increase real estate licensees’ knowledge of the residential inspection process as it pertains to their work with residential home sellers and buyers, and to understand the mandatory disclosures and risk-management responsibilities associated with residential inspections
- Mandatory disclosures
- Home Inspector Consumer Fact Sheet
- All real estate licensees (or seller if no licensee is involved) must provide the Home Inspector Consumer Fact Sheet to consumers at the time of the signing of the first written contract to purchase (MGL 87YY1/2)
- All real estate agents, other than the buyer's agent, are prohibited from directly recommending a specific home inspector to prospective home buyers
- iii. The safest course for agents is to provide the fact sheet and let a prospective homebuyer make their own decisions on home inspectors
- iv. Agents should not provide literature on specific home inspection companies or share details of personal experience with certain home inspectors, even if neither are direct recommendations. This includes marketing material or promotional material from residential inspection companies
- v. Real estate agents do not have to provide a physical list of all licensed home inspectors in the Commonwealth to prospective homebuyers
- vi. A listing of all licensed home inspectors can be found on the Division of Professional Licensure’s
- iii. The safest course for agents is to provide the fact sheet and let a prospective homebuyer make their own decisions on home inspectors
- State Mandatory Residential Home Inspection Disclosure (760 CMR 74.00)
- Disclosures provided by the Executive Office of Housing and Livable Communities (EOHLC)
- Residential sellers (with some exceptions) are required to provide disclosure to buyers regarding their right to inspections
- Exceptions
- Auctions
- Relative
- Former Spouse pursuant to a judgement or order
- Estate planning purposes
- Foreclosure (Not REO)
- Some new construction (see regulation)
- Relative
- Auctions
- Exceptions
- An agreement to purchase cannot be contingent to buyers waiving their inspection rights, but buyer not required to perform a home inspection
- Disclosure to be executed before agreement to purchase
- Seller and buyer can negotiate in the initial agreement to purchase reasonable inspection parameters, such as:
- Time to conduct inspections
- Dollar threshold to cancel the contract
- Time to conduct inspections
- Home Inspector Consumer Fact Sheet
- Residential property Inspection
- The process by which a Home Inspector observes and provides, pursuant to the sale and transfer of a residential building, a written evaluation of the following readily accessible and observable components of a residential building: heating, cooling, plumbing, electrical systems, structural components, foundation, roof, masonry structure, exterior and interior components and any other related residential housing components
- The home inspection is based on the observations made on the date of the inspection and not a prediction of future conditions
- The home inspection will not reveal every issue that exists or ever could exist, but only those material defects observed on the date of the inspection
- A home inspection shall, at a minimum, conform with standards of practice promulgated by the Board of Registration of Home Inspectors (266 CMR 6.00)
- Home inspections can be done by sellers as pre-listing inspections, or buyers as part of their due diligence.
- Home inspection versus appraisal
- Scope of a Home Inspection
- Elements that the home inspection includes (266 CMR 6.04)
- Roofing (roof coverings, exposed roof drainage systems, flashings, skylights and chimneys, roof penetrations)
- Exterior (including but not limited to: doors, windows, garage doors, siding, trim, porches, stairs, railings, driveways, pathways, drainage, grading, vegetation)
- Structure (foundation, floor, wall, ceiling, roof, attic)
- Electrical (including but not limited to: testing a representative number of receptacles and all Readily Accessible ground fault circuit interrupters)
- Plumbing (including but not limited to: supply and distribution system, drain waste and vent system, hot water system)
- Heating (including but not limited to: equipment, distribution system, operating controls, automatic safety controls, chimney exterior, flue piping and vents, insulation, location of heating sources, fireplace and damper)
- Cooling/Central Air Conditioning (cooling and air handling equipment, operating controls, cooling distribution systems and insulation on the exposed supply ductwork)
- General Interior (walls; ceilings; floors; steps; stairways; balconies; hand and guard railings; countertops and a representative number of cabinets; permanently installed cooking appliances - dishwashers and garbage disposals; a representative number of doors and windows; and separation walls, ceilings, and doors between a dwelling unit and an attached garage or another dwelling unit)
- Insulation & Ventilation (exposed insulation in unfinished spaces, ventilation of attic and under floor crawl space areas, bathroom and kitchen venting systems)
- Limitations and exclusions of the home inspection (266 CMR 6.05)
- Inspectors shall not be required to report on:
- Heating (including but not limited to: equipment, distribution system, operating controls, automatic safety controls, chimney exterior, flue piping and vents, insulation, location of heating sources, fireplace and damper)
- Plumbing (including but not limited to: supply and distribution system, drain waste and vent system, hot water system)
- Electrical (including but not limited to: testing a representative number of receptacles and all Readily Accessible ground fault circuit interrupters)
- ● The remaining life expectancy of any component or system
- ● The causes of the need for repair
- ● The materials for the correction of the problem
- ● The methods of repair
- ● Compliance or non-compliance with applicable regulatory requirements unless specifically contracted for in writing
- ● Any component not covered by 266 CMR 6.04
- ● Cosmetic items
- ● Items that are not Readily Accessible and Observable, underground items or items not permanently installed
- ● Systems or components specifically excluded by Client
- Structure (foundation, floor, wall, ceiling, roof, attic)
- Exterior (including but not limited to: doors, windows, garage doors, siding, trim, porches, stairs, railings, driveways, pathways, drainage, grading, vegetation)
- ii. Systems/elements which may not be covered during home inspections:
- The licensee should encourage the consumer to discuss with the residential inspector the detail of the scope of the inspection to be performed prior to engaging the inspector. For example, will they inspect:
- ● Solar panel systems
- ● Antennae & Satellite Dishes
- ● Fences, landscaping, trees, swimming pools, patios, irrigation systems
- ● Any other dwelling units or addresses in multi unit buildings
- ● Outbuildings and detached garages
- ● Underground utilities, pipes, buried wires, or conduits
- ● Telephone, security alarms, cable TV, intercoms, or other ancillary wiring not part of the primary electrical distribution system
- ● Valves except for toilet flushes and fixture faucets
- ● Washers & dryers
- ● Heat exchangers
- ● Sump Pumps
- The licensee should encourage the consumer to discuss with the residential inspector the detail of the scope of the inspection to be performed prior to engaging the inspector. For example, will they inspect:
- c. Seasonal weather can affect a home inspection
- Storm doors and windows, screening, awnings and similar seasonal accessories are not included
- Snow & leaf coverage on roofs, porches, steps, walkways and around foundations
- Temperatures may affect ability to test heating or cooling systems
- Snow & leaf coverage on roofs, porches, steps, walkways and around foundations
- Storm doors and windows, screening, awnings and similar seasonal accessories are not included
- d. Vacant/unoccupied properties
- Bank Owned Properties
- ● Access to all areas of the property - locks, keys, snow/ice
- ● Bank/lender consideration: what are parameters established for an inspection, safe access
- Bank Owned Properties
- ii. Winterized homes
- Challenges: warming pipes, availability of oil in the tank/system, low temperature inside the property could impact radon test results
- iii. Access/availability of utilities
- ● Utilities may be cut to the property
- ● Oil tank may be empty
- ● Buyer responsible for turning on the utilities for the inspection, then returning to the original condition
- Roofing (roof coverings, exposed roof drainage systems, flashings, skylights and chimneys, roof penetrations)
- Elements that the home inspection includes (266 CMR 6.04)
- e. Throughout 266 CMR 6.00 there are limitations to what is included in a Home Inspection that may not be listed above.
- Other Possible Inspections and Tests
- Radon
- Radon in the dwelling
- Radon in the water if it is a private well
- Lead paint - Property Transfer Lead Paint Notification requirements
- Water quality (potability) and quantity
- Wood destroying insects, including termites
- Air quality
- Fungi, mold and allergens
- Title V Inspection (Septic System)
- Solar panels
- Mass Save Audit
- Wood destroying insects, including termites
- Water quality (potability) and quantity
- Lead paint - Property Transfer Lead Paint Notification requirements
- Radon in the water if it is a private well
- Radon in the dwelling
- Radon
- Residential Inspection Report
- Home Inspectors shall:
- Use a written or digital contract and provide only the Client with a copy of the contract unless expressly authorized in writing by the Client
- Observe Readily Accessible and Observable installed systems and components listed in 266 CMR 6.04
- Indicate the condition of systems and components that were inspected, including those in need of repair
- The report must include: the Inspector’s name; Client’s name and the address of the property inspected; on-site inspection start and finish times; weather conditions at the time of inspection; condition of inspected components; and obstructions and components not inspected
- Report must call for additional investigation when scope of repair is unknown, concealed damage is suspected or subject area is beyond scope of the Inspector’s expertise
- Method of documentation is not indicated - reports are not required to contain photographs
- Discussion on the value of a Home Inspection report that contains photos
- Required distribution of energy audit documents (266 CMR 6.07)
- Home energy audit materials must be provided to client (unless dwelling is in building of 5+ units)
- Method of documentation is not indicated - reports are not required to contain photographs
- Report must call for additional investigation when scope of repair is unknown, concealed damage is suspected or subject area is beyond scope of the Inspector’s expertise
- The report must include: the Inspector’s name; Client’s name and the address of the property inspected; on-site inspection start and finish times; weather conditions at the time of inspection; condition of inspected components; and obstructions and components not inspected
- Indicate the condition of systems and components that were inspected, including those in need of repair
- Observe Readily Accessible and Observable installed systems and components listed in 266 CMR 6.04
- Use a written or digital contract and provide only the Client with a copy of the contract unless expressly authorized in writing by the Client
- Home Inspectors shall:
- Residential Inspections and Financing Issues
- VA loan inspection requirements
- Requires a VA approved home inspector
- NPMA-33 wood-destroying insect inspection required
- Buyer cannot pay for the pest/wood destroying insect inspection with a VA loan iv.
- Inspection repairs - Repair Addendum to P&S
- Items in a Repair Addendum for a VA loan purchase require a re-inspection by the appraiser when repairs are completed
- FHA Loan
- FHA appraisal standards disqualify some properties’ eligibility for those loans
- FHA Loan
- Items in a Repair Addendum for a VA loan purchase require a re-inspection by the appraiser when repairs are completed
- Inspection repairs - Repair Addendum to P&S
- Buyer cannot pay for the pest/wood destroying insect inspection with a VA loan iv.
- NPMA-33 wood-destroying insect inspection required
- Requires a VA approved home inspector
- VA loan inspection requirements
- Licensee Responsibilities
- Role of the Buyer Agent
- Home Inspector Fact Sheet and Right to inspections disclosures
- Make sure that the buyer is aware of the dates and deadlines
- Remind the buyer that they should dress appropriately as portions of the inspection may be in the basement, and/or outdoors, make arrangements for childcare.
- Encourage them to line up all their inspections at the same time if possible or arrange for multiple appointments.
- Send a copy of the full listing to the Home Inspector prior to the inspection
- Role of Buyer Agent at a home inspection
- Obtaining access to all elements being inspected
- Disclosure issues
- Post-inspection issues: sending inspection report/results to listing agent
- Role of Listing Agent
- Notify/ educate seller of MA Mandatory Residential Home Inspection Disclosure
- Access (to property, utilities, snow removal, locked areas, condos and storage areas)
- Disclosure issues:
- Role of Buyer Agent at a home inspection
- Send a copy of the full listing to the Home Inspector prior to the inspection
- Receipt of home inspection report
- Future disclosure issues if the property is returned to the market
- Encourage them to line up all their inspections at the same time if possible or arrange for multiple appointments.
- Remind the buyer that they should dress appropriately as portions of the inspection may be in the basement, and/or outdoors, make arrangements for childcare.
- Make sure that the buyer is aware of the dates and deadlines
- Home Inspector Fact Sheet and Right to inspections disclosures
- Role of the Buyer Agent
iv. Listing agent should not interfere or offer opinions during the inspection. This is the time that the Buyer has paid for, and is for the buyer and their inspector.
v. The seller’s agent is not required to attend the inspection, only required to provide access.
Suggested Handouts:
- Home Inspector Consumer Fact Sheet
- MA Mandatory Residential Home Inspection Disclosure
References:
- 266 CMR 6.00: Standard of Practice for Home Inspectors
- 760 CMR 74.00: Residential Home Inspection Waivers
- MGL 87YY 1/2
Summary of the changes (2024 Affordable Homes Act and 760 CMR 74.00 effective Oct 15, 2025)
Residential sale transactions
| Before | After | |
|---|---|---|
| Home Inspector Fact Sheet | Provided to buyers | Provided to buyers |
| MA Mandatory Residential Home Inspection Disclosure | None | Mandatory to be given by seller to buyer before entering into a contract |
| Waiving inspections as part of an offer | A tool in a seller’s market/ multiple offer situation | Not allowed |
| Waiving inspections AFTER contract (deciding not to do an inspection) | Possible | Possible |
| Negotiating a time limit for an inspection period | Yes | Yes, must be reasonable |
| Negotiating dollar limits | Yes | Yes, must be reasonable |
| Last updated: | November 25, 2025 |
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