If you have an MCL violation or potential MCL violation, do the following.
Call MassDEP during work hours: speak to a Drinking Water staff person as indicated below:
Northeast Region
Tatyana Karpenko, Tatyana.Karpenko@state.ma.us, 978-694-3233
Melissa Privetera, Melissa.Privetera@state.ma.us, 978-694-3403
Tom Mahin, DWP Chief, Thomas.Mahin@state.ma.us, 978-694-3226
Central Region
Paula Caron, Paula.Caron@state.ma.us, 508-767-2719
Andrea Lemerise, Andrea.Lemerise@state.ma.us, 508-767-2723
Bob Bostwick, DWP Chief, Robert.Bostwick@state.ma.us, 508-849-4036
Southeast Region
Karen Dube, Karen.Dube@state.ma.us, 508-946-2720
Charles Shurtleff, Charles.Shurtleff@state.ma.us, 508-946-2879
Rick Rondeau, DWP Chief, Richard.Rondeau@state.ma.us, 508-946-2816
Western Region
Kimberly Longridge, kimberly.longridge@state.ma.us, 413-755-2215
Douglas Paine, Douglas.Paine@state.ma.us, 413-755-2281
Deirdre Doherty, DWP Chief, Deirdre.Doherty@state.ma.us, 413-755-2148
To report a Tier I violation after DEP work hours & holidays:
Call the DEP 24-hour emergency number: 888-304-1133
The emergency response person will refer your call to the drinking water person on call in your region.
Boston program lead
Marie Tennant, Marie.Tennant@state.ma.us or 617-292-5885
Failure to monitor violations: check violation notice (NON) for PN requirements and /or consult with a Drinking Water staff person.
Massachusetts Public Water Supplier contacts sorted by Town: Public Water Supply Contacts (pdf format) / Public Water Supply Contacts (xls format)