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MDCS UI Online Training

UI Online Navigation Training

UI Chat Sessions

Name of Training Dates Time Location
UI Level II Chat Session September 23, 2021 1pm - 2pm Online
UI Level II Chat Session October 21, 2021 1pm - 2pm Online
UI Level II Chat Session November 18, 2021 1pm - 2pm Online
UI Level II Chat Session December 16, 2021 1pm - 2pm Online

LEVEL 1: All customer-facing staff

Name of Training Dates Time Location
Level 1 10/26/2021 2:30pm to 4:00pm Online

LEVEL 2: Designated Level 2 Staff Only

Name of Training Dates Time Location
Level 2 -  Module 1 10/29/2021 9:00 a.m. to 10:30 a.m. Online
Level 2 -  Module 2 11/05/2021 9:00 a.m. to 10:30 a.m. Online
Level 2 -  Module 3 11/10/2021 2:00 p.m. to 3:30 p.m. Online

 

Past LEVEL 1: All customer-facing staff

Tues/Nov 3 @ 1-2:30pm
Download Webex Recording (
email MassHireTraining@mass.gov for password)

Wed/Nov 4 @ 1-2:30pm 
Download Webex Recording (
email MassHireTraining@mass.gov for password)

February 17, 2021 1-2:30pm

February 18, 2021 10am-11:30am
 

 

Past LEVEL 2: Designated Level 2 Staff Only

Name of Training Dates Time Location
Level 2 -  Module 1 2/22/2021 10:00 a.m. to 11:30 a.m. Online
Level 2 -  Module 2 2/23/2021 10:00 a.m. to 11:30 a.m. Online
Level 2 -  Module 3 2/24/2021 10:00 a.m. to 11:30 a.m. Online
Level 2 -  Module 1 3/2/2021 1:00 p.m. to 2:30. p.m. Online
Level 2 -  Module 2 3/3/2021 1:00 p.m. to 2:30. p.m. Online
Level 2 -  Module 3 3/4/2021 1:00 p.m. to 2:30. p.m. Online

 

MODULE 1: (Basics Refresher) 

  • Thurs/Nov 12 @ 10am-11:30am  
  • Fri/Nov 13 @ 11am-12:30pm
  • Mon/Nov 16 @ 1pm-2:30pm (watch on YouTube)

MODULE 2: (Enhanced)

  • Wed/Nov 18 @ 10am-11:30am
  • Thurs/Nov 19 @ 1pm-2:30pm
  • Fri/Nov 20@ 11am-12:30pm (watch on YouTube)                                                         

MODULE 3: (Add’l Features)                               

  • Mon/Nov 23 @ 1pm-2:30pm
  • Tues/Nov 24 @ 10am-11:30pm
  •  Wed/Dec 2 @ 12:30pm-2pm (watch on YouTube)
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