MDCS UI Online Training

UI Online Navigation Training

The Department of Unemployment Assistance (DUA), in conjunction with the MassHire Department of Career Services’ (MDCS) Training and Development Team, will be conducting monthly training sessions relative to navigating the UI Online system. These training sessions will provide career center staff with fundamental knowledge to assist Career Center customers with navigation of their unemployment claim. The training session will cover navigation assistance topics such as:

  • Navigating the UI Online system
  • Filing a new claim for unemployment insurance
  • Reopening an existing claim
  • Requesting weekly benefits

Communicating with DUA regarding UI claims

Scheduled UI Online Navigation Trainings

Name of Training Dates Time Location
U.I. Online Navigation Training February 12, 2020 8:30am  to  2:00pm Boston
U.I. Online Navigation Training March 12, 2020 8:30am  to  2:00pm Boston
U.I. Online Navigation Training April 16, 2020 8:30am  to  2:00pm Boston
U.I. Online Navigation Training May 14, 2020 8:30am  to  2:00pm Boston
U.I. Online Navigation Training June 18, 2020 8:30am  to  2:00pm Boston
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