UI Chat Sessions
| Name of Training | Dates | Time | Location |
|---|---|---|---|
| UI Level II Chat Session | September 23, 2021 | 1pm - 2pm | Online |
| UI Level II Chat Session | October 21, 2021 | 1pm - 2pm | Online |
| UI Level II Chat Session | November 18, 2021 | 1pm - 2pm | Online |
| UI Level II Chat Session | December 16, 2021 | 1pm - 2pm | Online |
LEVEL 1: All customer-facing staff
| Name of Training | Dates | Time | Location |
|---|---|---|---|
| Level 1 | 10/26/2021 | 2:30pm to 4:00pm | Online |
LEVEL 2: Designated Level 2 Staff Only
| Name of Training | Dates | Time | Location |
|---|---|---|---|
| Level 2 - Module 1 | 10/29/2021 | 9:00 a.m. to 10:30 a.m. | Online |
| Level 2 - Module 2 | 11/05/2021 | 9:00 a.m. to 10:30 a.m. | Online |
| Level 2 - Module 3 | 11/10/2021 | 2:00 p.m. to 3:30 p.m. | Online |
Past LEVEL 1: All customer-facing staff
Tues/Nov 3 @ 1-2:30pm
Download Webex Recording (email MassHireTraining@mass.gov for password)
Wed/Nov 4 @ 1-2:30pm
Download Webex Recording (email MassHireTraining@mass.gov for password)
February 17, 2021 1-2:30pm
February 18, 2021 10am-11:30am
Past LEVEL 2: Designated Level 2 Staff Only
| Name of Training | Dates | Time | Location |
|---|---|---|---|
| Level 2 - Module 1 | 2/22/2021 | 10:00 a.m. to 11:30 a.m. | Online |
| Level 2 - Module 2 | 2/23/2021 | 10:00 a.m. to 11:30 a.m. | Online |
| Level 2 - Module 3 | 2/24/2021 | 10:00 a.m. to 11:30 a.m. | Online |
| Level 2 - Module 1 | 3/2/2021 | 1:00 p.m. to 2:30. p.m. | Online |
| Level 2 - Module 2 | 3/3/2021 | 1:00 p.m. to 2:30. p.m. | Online |
| Level 2 - Module 3 | 3/4/2021 | 1:00 p.m. to 2:30. p.m. | Online |
MODULE 1: (Basics Refresher)
- Thurs/Nov 12 @ 10am-11:30am
- Fri/Nov 13 @ 11am-12:30pm
- Mon/Nov 16 @ 1pm-2:30pm (watch on YouTube)
MODULE 2: (Enhanced)
- Wed/Nov 18 @ 10am-11:30am
- Thurs/Nov 19 @ 1pm-2:30pm
- Fri/Nov 20@ 11am-12:30pm (watch on YouTube)
MODULE 3: (Add’l Features)
- Mon/Nov 23 @ 1pm-2:30pm
- Tues/Nov 24 @ 10am-11:30pm
- Wed/Dec 2 @ 12:30pm-2pm (watch on YouTube)