Americans with Disabilities Act (ADA) trainings
Title I, Title II, and Title III
The Americans with Disabilities Act (ADA) is a comprehensive disability rights law covering employment, housing, architectural accessibility, telecommunications, and more. Government agencies, organizations and companies that serve the public, and others have legal obligations under the ADA.
Trainees leave ADA training with more knowledge about how the ADA may apply to them, what the ADA does and does not cover, and how to ensure compliance with the law.
MOD’s ADA trainings can cover any of its first three Titles (Employment, State and Local Governments, and Public Accommodations). Any of our three ADA trainings can be customized to your audience and needs. Please request an ADA training using our online form.
Title I: Employment
This training provides an overview of employers’ obligations under the Americans with Disabilities Act (ADA). The intended audience is employers. This training covers the definition of disability, the ADA’s prohibition against discrimination, the role of the ADA Coordinator, and the reasonable accommodation request process for employees.
Title II: State and Local Governments
This training provides an overview of state and local governments’ obligations under the Americans with Disabilities Act (ADA). The intended audience is agency senior staff, managers, and ADA Coordinators. This training covers the definition of disability, the ADA’s prohibition against discrimination, the role of the ADA Coordinator, basic obligations of public entities, the reasonable modification request process, and best practices for making public programs, services, and facilities accessible to people with disabilities. View of a recording of our ADA Title II training.
Title III: Public Accommodations
Places of public accommodation are businesses that hold themselves open to the public, such as retail stores, restaurants, theaters, doctor’s offices, and more. This training provides owners, managers, and employees of places of public accommodation with an overview of their obligations under the Americans with Disabilities Act (ADA), including how to respond to requests for reasonable accommodations or modifications, accessibility requirements, and the rules around service animals. View a recording of our ADA Title III training, Serving Customers with Disabilities: Legal Obligations for Places that Serve the Public.
ADA Coordinator trainings
For Executive Branch ADA Coordinators
All new Executive Branch ADA Coordinators are required to complete the Executive Branch ADA Coordinator Basics training. You will receive a link to this training after completing the ADA/504 Coordinator Designation Form. For questions about this process, please contact MOD.
For recorded trainings, view our Executive Branch ADA Coordinator training playlist on YouTube.
For Municipal ADA Coordinators
MOD provides regular training for municipal ADA Coordinators through our Municipal ADA Coordinator Peer Resource Group. Contact MOD to sign up for the group.
For recorded trainings, view our Municipal ADA Coordinator training playlist on YouTube.
Architectural access
Community Access Monitor (CAM) Training
The Community Access Monitor (CAM) program is a three-part series that teaches you how to survey buildings for accessibility and use your skills to advocate for compliance with access-related rules and regulations. The complete CAM program includes a two-day Beginner CAM Training, a one-day Advanced CAM Training, and a two-hour On-Site Site Visit Training.
Visit the Community Access Monitor (CAM) Training page for more information and scheduled training dates.
For employees and jobseekers with disabilities
Disability Disclosure in Employment Workshop Series
MOD's CAP team offers a free, interactive workshop series, consisting of three separate workshops over Zoom. The series is aimed at employees and jobseekers with disabilities and their advocates.
The three workshops are:
- The Decision to Disclose focuses on things to consider when deciding to disclose a disability
- Reasonable Accommodations offers guidance on best practices for requesting a reasonable accommodation
- Disability Discrimination explores workplace interactions that could be discriminatory and discusses steps to deter or address them
Visit Disability Rights in Employment Workshops to learn more about this workshop series.
Disability Rights in Employment workshops are scheduled on a regular basis. Visit our Events page to view upcoming trainings and to register. If you think one of these workshops could be a helpful resource for your group, we may be able to schedule a special session for your group.
To inquire about a Disability Rights in Employment workshop for your group, please contact CAP at ContactCAPMA@mass.gov or 617-727-7440.
Navigating Vocational Rehabilitation
These interactive workshops, led by MOD’s CAP team, cover the purpose of the vocational rehabilitation (VR) program and the role of each party (consumer and VR agency staff) in implementing services to reach an employment goal. There are two versions of the workshops, tailored to two different audiences:
Navigating VR: For Parents and Youth
Target Audience: Students and youth with disabilities ages 14 up to their 22nd birthday, their families, pre-employment transition services (ETS) stakeholders, and special education personnel.
This workshop discusses how parents can support the VR process, the unwritten expectations of the consumer and the VR agency, how to recognize when something might be going wrong, and how to get back on track.
Learning objectives:
- Gain a basic understanding of VR and Pre-Employment Transition Services
- Learn about how VR services work from both the consumer and agency perspectives
- Learn how to spot when services might be off track
- Learn how the Client Assistance Program assists youth with disabilities and their families in the VR process
This workshop is scheduled on a regular basis. Visit our Events page to view upcoming trainings and to register. If you do not see this workshop on the events page, sign up for our email list to be notified when it next becomes available.
Navigating VR: For Applicants and Consumers
Target Audience: Individuals with disabilities applying for or currently receiving vocational rehabilitation services, their families, and VR stakeholders.
This workshop covers the purpose of the VR program and the role of each party (consumer and VR agency staff) in implementing services to reach an employment goal, how to recognize when something might be going wrong, and how to get back on track. To help participants better understand the VR process, we will review a hypothetical Individualized Plan for Employment (IPE) and experience how services are selected to meet their goal employment.
Learning objectives:
- Gain a basic understanding of VR
- Recognize the importance of the employment goal and IPE and their role in determining VR services
- Learn basic strategies for navigating the VR process
- Learn how the Client Assistance Program assists individuals with disabilities in the VR process
This workshop is scheduled on a regular basis. Visit our Events page to view upcoming trainings and to register. If you do not see this workshop on the events page, sign up for our email list to be notified when it next becomes available.
Quarterly Tea with MOD: Hot topics in the disability community
Quarterly Tea with MOD: Hot topics in the disability community
MOD’s Quarterly Teas address your most frequently asked questions and concerns related to hot topics in the disability community. Quarterly Teas are held quarterly and include an extended Q&A period to answer your questions live. Visit our Events page to view upcoming trainings and to register. If you do not see a Quarterly Tea on the events page, sign up for our email list to be notified for the next Tea.
| Last updated: | March 5, 2025 |
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