Public Record Requests (PRR) information

On June 3, 2016, Governor Baker signed into law “An Act to Improve Public Records,” enhancing public access to information. That law went into effect January 1, 2017. While diligent efforts are made every day across the Executive Branch to respond to a large number of public record requests, this law provides standards that will improve our approach so as to reduce delays and costs that burden accessibility.

For additional information about making a request or filing an appeal, see Chapter 121 of the Acts of 2016 and .

Public Record Request tips

Consider how you can narrow the scope of your request to expedite the production process. The first four hours of work performed to respond to a Public Record Request (PRR) will be performed at no cost. After that, the agency may charge up to $25 per hour.  

Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy. Documents containing such information must be redacted carefully before releasing, expanding time needed for production. Consider how you might revise your PRR to exclude records containing such information.

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