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Success in managing pests depends upon a collaborative effort of the Division of Capital Asset Management and Maintenance (DCAMM) management, building staff, contractors, food service personnel, the pest control contractor and employees. Procedures include education; minimizing sources of food, water and access; and requiring a prompt proactive response to complaints by employees and the Pest Control Contractor.
It is the policy of DCAMM to ensure that all office spaces and common spaces are free of pests by educating its contractors and customers, following Integrated Pest Management (IPM) procedures in accordance with Executive Order 403, and successfully managing its pest control contract; and to adopt and implement Executive Order No. 403, entitled Integrated Pest Management for Massachusetts State Agencies.
DCAMM Management responsibilities to make customers more aware include
Contact Springfield State Office Building, Facility Management Office to report pest activity.