WebEx training and resources

Resources to help MassHire Career Center staff use the Webex video conferencing application

Using WebEx with customers and colleagues

WebEx training sessions are providing career center staff with live Q & A while learning the basics of how to use Webex for the following topics:

  • How to set up a WebEx videoconference for CCS, workshops, and meetings
  • How to register participants
  • Utilize features such as polls, virtual hand raise, and evaluations to engage participation
  • Create reports for attendance, participant duration. and other measurable indicators
  • Troubleshoot common problems

Previously held training sessions available for viewing include:

Navigating Webex: recorded on May 11, 2020

Remote Services: recorded on May 13, 2020 

More on Reports!: recorded on May 21, 2020

Effective Follow-Up: recorded on May 27, 2020

The New Normal: recorded on June 1, 2020

Videos and tutorials from the MassHire IT Collaborative

Guides

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