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Register my business with DUA 

Employers who pay wages for work done in Massachusetts must register with the Department of Unemployment Assistance (DUA) and report quarterly wage information.

Submit employment and wage detail report 

Each quarter, all employers must submit an employment and wage detail report to DUA. Once you submit your report, UI Online will calculate your balance due for unemployment insurance contributions, EMAC, and workforce training fund.

Pay unemployment insurance contributions to DUA 

Each quarter, all employers subject to Massachusetts unemployment law must pay unemployment contributions to DUA. Once you submit your quarterly employment and wage detail report, UI Online will calculate your balance due.

View annual rate notice 

If you are an employer subject to unemployment insurance, learn how to access your annual rate notice.

Authorize a third party administrator 

Learn how to authorize or modify a third party administrator (TPA) to conduct business with the Department of Unemployment Assistance (DUA) on your behalf.

Report unemployment insurance fraud 

Reporting fraud helps protect unemployment benefits for those who really need them. If you suspect someone may be committing fraud, report it to the Unemployment Insurance Program Integrity Department.

Respond to requests for information about your employer account 

Learn how to respond to fact-finding questionnaires from the Department of Unemployment Assistance (DUA).

View and protest benefit charges 

Learn how to access your benefit charge statement online and protest charges if you believe they are incorrect.

Request 940 certification 

If you require proof of your annual contributions and tax information with the Department of Unemployment Assistance (DUA) for an IRS inquiry, learn how to request 940 certification through your UI Online account.

Appeal an EMAC Supplement Liability Determination 

If you received an EMAC (Employer Medical Assistance Contribution) Supplement Liability Determination that you disagree with, learn how to request an appeal to the EMAC Supplement Hearings Department.

Appeal an unemployment determination 

Did you receive an unfavorable decision regarding your worker’s unemployment benefits? Learn how to request an appeal.

Request a certificate of compliance 

If you need proof of good standing with the Department of Unemployment Assistance (DUA), learn how to request a certificate of compliance through your UI Online account.

Apply for seasonal employment certification 

Seasonal status precludes employers from being liable for unemployment benefits directly associated with seasonal work. Wages earned in a seasonally certified occupation will not be used to establish an unemployment claim if all the criteria are met.

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