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Register my business with DUA 

Employers who pay wages for work done in Massachusetts must register with the Department of Unemployment Assistance (DUA) and report quarterly wage information.

DUA employer customer service resources 

Information about contacting the Department of Unemployment Assistance (DUA) Employer Customer Service electronically and links to self-service resources.

Submit employment and wage detail report 

Each quarter, all employers must submit an employment and wage detail report to DUA. Once you submit your report, UI Online will calculate your balance due for unemployment insurance contributions, EMAC, and workforce training fund.

Pay unemployment insurance contributions to DUA 

Each quarter, all employers subject to Massachusetts unemployment law must pay unemployment contributions to DUA. Once you submit your quarterly employment and wage detail report, UI Online will calculate your balance due.

Request a certificate of compliance 

If you need proof of good standing with the Department of Unemployment Assistance (DUA), learn how to request a certificate of compliance through your UI Online account.

Authorize a third party administrator 

Learn how to authorize or modify a third party administrator (TPA) to conduct business with the Department of Unemployment Assistance (DUA) on your behalf.

Request 940 certification 

If you require proof of your annual contributions and tax information with the Department of Unemployment Assistance (DUA) for an IRS inquiry, learn how to request 940 certification through your UI Online account.

View annual rate notice 

If you are an employer subject to unemployment insurance, learn how to access your annual rate notice.

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