Skip to main content

Log in links for this page

Unemployment Insurance (UI) for Employers

As an employer, you may be subject to unemployment insurance. Learn about your responsibilities.

LOG IN:

Unemployment Insurance (UI) provides Massachusetts workers with a valuable benefit―temporary income protection, training, and professional support during periods of unemployment and uncertainty. Employers like you play an important role in providing these benefits to Massachusetts workers. Employers fund the UI program and serve as a resource for unemployed workers seeking UI benefits.

First time? Start here.

Guide:
Guide to employer contributions to DUA 

Unemployment Services for Employers

Delivering a transformational Unemployment Insurance experience to businesses

As part of the Unemployment Insurance Modernization, employers and Third-Party Administrator's (TPA) must use both systems – Unemployment Services for Employers and UI Online - to conduct business with DUA. 

Learn more about the UI Modernization

Employer Action Center

Login to Unemployment Services for Employers  I need to register my business with DUA  I need to authorize a Third-Party Administrator   I need to view revenue-related correspondence from after 9/12/23  I need to file quarterly wage reports and make payments  I need to file appeals for status determinations, audit determinations, etc.  I need to request a certificate of compliance   I need to request a 940 certification  I'm a TPA and need to make a bulk payment on behalf of an employer 

Login to UI Online for Employers  Login to UI Online for Third-Party Administrators   I need to protest benefit charges  I need to view benefits and fact-finding related correspondence 

DUA Employer Guides

Guides

Employer responsibilities during the unemployment claims process  The Employer's Guide to Unemployment Insurance   Guide to Seasonal Employment Certification 

DUA forms for employers  Unemployment workplace posters and pamphlets  Current quarter filing deadlines  UI Online computer requirements 
Financing Unemployment Insurance - Options for Non-Profit or Governmental Employers (English, PDF 532.49 KB)
Employment and Wage Detail File Delimited Template (English, XLS 22 KB)

Contact Information

Phone

(617) 626-5075

Online

NEW: Unemployment Services for Employers to manage revenue functions Login to Unemployment Services for Employers 
UI-Online to manage benefits functions Employer Login 
TPA Login 
Report Fraud 
Unemployment Insurance Modernization 
Learn more about this organization 

Related Services

Help Us Improve Mass.gov with your feedback

Feedback