Unemployment Insurance (UI) for Employers | Mass.gov

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This page, Unemployment Insurance (UI) for Employers, is part of

Unemployment Information for Employers

This page, Unemployment Insurance (UI) for Employers, is offered by

Department of Unemployment Assistance

Employers play an important role in providing unemployment insurance (UI) benefits to workers. UI benefits offer workers temporary income while they’re out of work or working reduced hours. Employers fund the UI program. They also serve as a resource for unemployed workers seeking UI benefits. The Department of Unemployment Assistance (DUA) manages the UI program. DUA is committed to helping you understand the Massachusetts unemployment insurance law.

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Guide:

Guide to employer contributions to DUA

Top tasks

Employer UI Online login Register my business with DUA DUA employer customer service resources

All other tasks

Third Party Administrator (TPA) UI Online login Submit employment and wage detail report Pay unemployment insurance contributions to DUA Request a certificate of compliance Authorize a third party administrator Guide for UI Online Virtual Hearings

See all 11 of the what would you like to do section

COVID-19 unemployment FAQ Employer responsibilities during the unemployment claims process Employer UI Online User Guide Guide to seasonal employment certification Wage Reporting for Reimbursable Employers Current quarter filing deadlines

See all 8 of Unemployment Insurance (UI) for Employers

Contact Information

Phone

Online

To access UI Online from a computer: Log in as an employer

Log in as a TPA

Report Fraud

UI Online computer requirements

Learn more about this organization

More Information

DUA forms for employers

Unemployment workplace posters and pamphlets

The Employer's Guide to Unemployment Insurance (PDF 943.75 KB)

Employer UI Online User Guide (PDF 7.34 MB)

TPA UI Online User Guide (PDF 2.5 MB)

Employment and Wage Detail File Delimited Template (XLS 22 KB)

See all 7 additional resources for the Unemployment Insurance (UI) for Employers