0:00
[Music]
0:02
welcome ebt customers we've made using
0:04
your ebt cards on our website easier
0:07
than ever you can check your card
0:09
balance order groceries and have them
0:11
ready for convenient pickup or delivery
0:13
now we'd like to walk you through the
0:14
steps you'll need to know to order your
0:16
groceries online using ebt
0:19
start at the home page
0:20
select sign in slash up here the first
0:24
step is to create an account and or sign
0:26
in enter your name contact information
0:29
and email address you will then be asked
0:31
to create a password make sure to save
0:34
your password for easy reference
0:36
the next step is to choose your store
0:38
when you create an account the site will
0:40
automatically select a store you can
0:42
decide if the store chosen is right for
0:44
you ask yourself if this store is where
0:46
you'd either want to pick up your
0:48
groceries or nearby to the location
0:50
where you would want them delivered
0:52
if not switch to different store by
0:54
selecting your store on the top
0:56
navigation bar
0:58
to find a different store select all
1:00
safeway locations here
1:02
now type your zip code into this box
1:05
also select the box beneath the zip code
1:07
box and select additional services
1:10
under that category select snap slash
1:13
ebt online all the stores that appear
1:16
will welcome snap ebt benefits online
1:19
select the store that is right for you
1:22
the store that you select is now linked
1:23
to your account
1:26
now it's time to shop for your groceries
1:28
below the top directional bar on the
1:30
home page is a search bar use this to
1:33
quickly find the items you want
1:35
to add any item to your cart simply
1:37
select the add button below the product
1:39
you want to purchase
1:41
and don't forget to scroll to the bottom
1:43
of the page where you'll find the
1:44
coupons and deals clipping a coupon
1:47
includes it to your current order and it
1:49
will be automatically applied to your
1:51
order at checkout once you're done
1:53
shopping it's time to check out select
1:55
the shopping cart on the right hand
1:57
corner of your screen it will give you a
1:59
pop-up with the estimated total of your
2:01
cart
2:02
review then click checkout you will now
2:05
have a series of drop down screens to
2:07
follow that will complete your order
2:09
the first drop down is order information
2:12
where you can review your order
2:16
the next drop down allows you to choose
2:18
either pickup or delivery for this order
2:21
we will choose pick up through the drive
2:22
up and go service
2:24
you will be asked to select a pickup
2:26
time choose the time that's most
2:28
convenient to you
2:29
next confirm the pickup location and
2:31
pick up time the process for delivery is
2:34
similar but you will need to add your
2:36
delivery address as well as the
2:38
requested delivery day and time window
2:42
now select the item preferences and
2:44
payment drop-down if you have a
2:46
promotion code please input it into the
2:48
box provided
2:50
then move on to the payment section
2:53
you will see the opportunity to enter
2:55
two payment card numbers if you so
2:57
choose please enter your debit or credit
2:59
number
3:00
which would be required for non-snap
3:02
eligible items as well as the delivery
3:04
fee there is no fee for drive up and go
3:08
just below credit card you will see the
3:10
add ebt section
3:11
type in your 16 to 19 digit card number
3:14
select the continue button to proceed
3:16
with ebt the system will determine how
3:19
much of your order is snap eligible
3:22
items not snap eligible can be purchased
3:24
with a debit or credit card most states
3:26
allow ebt cash to pay for any item in
3:28
your cart including fees such as
3:30
delivery fees but it's always important
3:32
to check with your state on any
3:33
eligibility restrictions tap continue to
3:36
proceed
3:38
if you have non-snap eligible items you
3:40
have one more opportunity here to remove
3:42
those items from your cart now tap place
3:45
order
3:46
once you tap place order the system will
3:48
take you to a secure website where you
3:50
will be asked to submit your snap ebt
3:53
pin
3:54
now you're done
3:55
for your convenience our system will
3:57
send reminders of pickup times or
3:59
delivery times via email at the address
4:01
provided or you can receive them via
4:04
text message if you choose to add your
4:06
phone number
4:07
you can expect the best service and the
4:09
best products in our online stores and
4:11
pharmacies return often to our site to
4:13
find new promotions new deals and new
4:15
products
4:16
thank you
English (auto-generated)