transcript

transcript  How to shop online with EBT

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[Music]

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welcome ebt customers we've made using

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your ebt cards on our website easier

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than ever you can check your card

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balance order groceries and have them

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ready for convenient pickup or delivery

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now we'd like to walk you through the

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steps you'll need to know to order your

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groceries online using ebt

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start at the home page

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select sign in slash up here the first

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step is to create an account and or sign

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in enter your name contact information

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and email address you will then be asked

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to create a password make sure to save

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your password for easy reference

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the next step is to choose your store

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when you create an account the site will

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automatically select a store you can

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decide if the store chosen is right for

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you ask yourself if this store is where

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you'd either want to pick up your

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groceries or nearby to the location

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where you would want them delivered

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if not switch to different store by

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selecting your store on the top

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navigation bar

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to find a different store select all

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safeway locations here

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now type your zip code into this box

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also select the box beneath the zip code

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box and select additional services

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under that category select snap slash

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ebt online all the stores that appear

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will welcome snap ebt benefits online

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select the store that is right for you

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the store that you select is now linked

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to your account

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now it's time to shop for your groceries

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below the top directional bar on the

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home page is a search bar use this to

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quickly find the items you want

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to add any item to your cart simply

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select the add button below the product

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you want to purchase

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and don't forget to scroll to the bottom

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of the page where you'll find the

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coupons and deals clipping a coupon

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includes it to your current order and it

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will be automatically applied to your

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order at checkout once you're done

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shopping it's time to check out select

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the shopping cart on the right hand

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corner of your screen it will give you a

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pop-up with the estimated total of your

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cart

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review then click checkout you will now

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have a series of drop down screens to

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follow that will complete your order

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the first drop down is order information

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where you can review your order

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the next drop down allows you to choose

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either pickup or delivery for this order

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we will choose pick up through the drive

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up and go service

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you will be asked to select a pickup

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time choose the time that's most

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convenient to you

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next confirm the pickup location and

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pick up time the process for delivery is

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similar but you will need to add your

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delivery address as well as the

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requested delivery day and time window

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now select the item preferences and

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payment drop-down if you have a

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promotion code please input it into the

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box provided

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then move on to the payment section

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you will see the opportunity to enter

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two payment card numbers if you so

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choose please enter your debit or credit

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number

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which would be required for non-snap

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eligible items as well as the delivery

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fee there is no fee for drive up and go

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just below credit card you will see the

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add ebt section

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type in your 16 to 19 digit card number

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select the continue button to proceed

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with ebt the system will determine how

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much of your order is snap eligible

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items not snap eligible can be purchased

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with a debit or credit card most states

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allow ebt cash to pay for any item in

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your cart including fees such as

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delivery fees but it's always important

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to check with your state on any

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eligibility restrictions tap continue to

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proceed

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if you have non-snap eligible items you

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have one more opportunity here to remove

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those items from your cart now tap place

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order

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once you tap place order the system will

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take you to a secure website where you

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will be asked to submit your snap ebt

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pin

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now you're done

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for your convenience our system will

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send reminders of pickup times or

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delivery times via email at the address

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provided or you can receive them via

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text message if you choose to add your

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phone number

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you can expect the best service and the

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best products in our online stores and

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pharmacies return often to our site to

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find new promotions new deals and new

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products

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thank you

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