• Malden Transitional Assistance Office is Moving!

    Effective Monday, March 17, 2014, the Malden Transitional Assistance Office will be relocated to 245 Commercial Street, in Malden.  All telephone and fax numbers remain the same.

  • Malden SSI Office is Moving!

    The Malden SSI office relocated to 80 Everett Avenue, in Chelsea on March 10. Coinciding with the move, the office name will change to Centralized SNAP/SSI office. The office can be reached by telephoning 617-551-1840, or 1-800-590-4820.

  • DTA Partnerships

    In addition to the programs that DTA administers to help clients meet their most basic needs, the Department has partnerships with educational ad cultural institutions across the Commonwealth that clients can take advantage of by showing their EBT card upon admission. More information here: DTA Partnership Information  pdf format of    DTA Partnership Information   docx format of DTA Partnership Information

  • Mission Statement

    The mission of the Department of Transitional Assistance is to assist low-income individuals and families to meet their basic needs, increase their incomes, and improve their quality of life.
  • Important Update for Unemployment Compensation (UC) Claimants

    On January 3, 2013, President Obama signed the Tax Relief Extension Act. This law will extend Emergency Unemployment Compensation (EUC) benefits until the end of 2013. Please visit the Department of Unemployment Assistance website for more information. http://www.mass.gov/dua

    If you are a current DTA client whose unemployment benefits have ended, please let your case manager know.      

  • New EBT Restrictions

    Chapter 161 of the Acts of 2012 makes it unlawful to use or accept DTA cash assistance funds held on Electronic Benefit Transfer (EBT) cards or devices to purchase or sell the following services or products:

    •Alcoholic Beverages
    •Tobacco products
    •Lottery tickets
    •Gambling
    •Firearms and ammunition
    •Vacation services
    •Tattoos or body piercings
    •Jewelry
    •Court-ordered fees, fines, bail or bail bonds, or
    •Pornographic material or performances

    Direct cash assistance includes Transitional Aid to Families with Dependent Children (TAFDC) and Emergency Aid to Elderly, Disabled and Children (EAEDC) benefits.

    Penalties for knowingly violating the law can include paying DTA back for the items or services purchased to permanent disqualification from receiving cash assistance. More information here:

    EBT Card Restrictions: What You Can't Buy Flyer- English pdf format of    EBT Card Restrictions:What You Cannot Buy Flyer   doc format of EBT Card Restrictions:What You Cannot Buy Flyer

    EBT Card Restrictions: What You Can't Buy Flyer- Spanish pdf format of    EBT Card Restrictions:What You Cannot Buy Flyer S  doc format of EBT Card Restrictions:What You Cannot Buy Flyer S

    The following establishments can no longer accept DTA cash assistance used in any EBT transaction:

    •Ammunitions dealers
    •Casinos, gambling casinos or gaming establishments
    •Cruise ships
    •Firearms dealers
    •Jewelry stores
    •Liquor stores
    •Manicure shops or aesthetic shops
    •Rent-to-own stores
    •Tattoo parlors
    •Adult bookstores, or adult paraphernalia stores, or pornographic performance establishments.

    Retailer Penalties
    Store owners who knowingly violate this law can be fined and face possible disciplinary action. 

    Retailer Posting Requirement
    The law also requires businesses that accept EBT cards to post a sign with DTA’s fraud hotline in a conspicuous area and to maintain a list of categories of prohibited products at each cash register.

    EBT Card Restrictions: Where You Can't Buy Flyer- English pdf format of    Where You Cannot Shop with Your EBT Card  doc format of Where You Cannot Shop with Your EBT Card

    EBT Card Restrictions: Where You Can't Buy Flyer- Spanish pdf format of    Where You Cannot Shop with Your EBT Card Sp  doc format of Where You Cannot Shop with Your EBT Card Sp

    Please visit our Information for Retailers page for information on how these requirements affect your business.  

    To report a prohibited purchase, call 1-800-FRAUD-99.

     

  • Be Aware of EBT Scams

    There have been recent reports of people getting text messages about their EBT cards. These messages say that the cardholder must call a toll-free number or the EBT card will be deactivated.

    If you receive a text message like this, please do not respond. These messages are not sent by DTA.

    To report EBT scams or fraud, please call our Fraud Hotline at 1-800-372-8399.

  • About the Department of Transitional Assistance

    The Department of Transitional Assistance serves one out of every eight people in the Commonwealth — including working families, children, elders, and people with disabilities. Our services include food and nutritional assistance, cash assistance, and employment supports.
  • Contact Us