The best way to submit a Public Records Request (PRR) to the Department of Transitional Assistance is to use our online form. This helps to ensure the fastest and most accurate response to your request.
You can also submit a written request by mail, email, fax, or by hand. Please note that while requests for public records may be made orally in person to a Records Access Officer (RAO), such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAO.
The Primary Records Access Officer for the Department of Transitional Assistance is:
Lauren Picone, Primary RAO
Title: Deputy General Counsel
Business address: 600 Washington Street, Boston, MA 02111
Business telephone number: 617-348-5247
Business email: DTA.RAO@state.ma.us
Only questions pertaining to the PRR process or a PRR status should be sent to the email account of the Primary RAO.
Please note, the information you seek may already be available online. Please see commonly requested documents below.