About the OCA

The OCA works to ensure Massachusetts state agencies provide children with quality services and that children receiving state services are protected from harm.

The Office of the Child Advocate (OCA) is an independent executive branch agency with oversight and ombudsperson responsibilities, established by the Massachusetts Legislature in 2008. The OCA’s mission is to ensure that children receive appropriate, timely and quality state services, with a particular focus on ensuring that the Commonwealth’s most vulnerable and at-risk children have the opportunity to thrive. Through collaboration with public and private stakeholders, the OCA identifies gaps in state services and recommends improvements in policy, practice, regulation, and/or law. The OCA also serves as a resource for families who are receiving, or are eligible to receive, services from the Commonwealth.

Address

Our office is currently not open to the public for in-person meetings. Please contact us by phone or email. Thank you.
One Ashburton Place, 11th Floor, Boston, MA 02108

Phone

For all OCA phone lines hours are Monday through Friday, 9:00 AM to 5:00 PM (closed on State and Federal holidays)

Fax

(617) 979-8379

Online

Legislative and Communications Director, Ari Fertig Email Press Inquiries at Ari.Fertig@mass.gov

Online

Crissy Goldman, Esq., General Counsel Email Public Records Requests at childadvocate@mass.gov

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