Office of the Child Advocate OCA

Office of the Child Advocate

The OCA works to ensure Massachusetts state agencies provide children with quality services and protect them from harm. We work with families, legislators, social workers, and other professionals to improve services to children and families.


One Ashburton Place, 5th Floor, Boston, MA 02108


Complaint Line (617) 979-8360
Toll Free (866) 790-3690

All phone lines open M-F 9am-5pm


(617) 979-8379
Office of the Child Advocate Logo

Who we serve

The OCA is an independent agency that serves children and families across the Commonwealth. Our goal is to ensure all children receive appropriate, timely and quality services. The OCA collects and analyzes data and makes recommendations to legislators and professionals to improve these services. We also take complaints and provide information to families who receive state services.


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