| Organization: | Office of the State Auditor |
|---|---|
| Date published: | October 30, 2024 |
Executive Summary
In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of the Department of Labor Relations (DLR) for the period July 1, 2020 through June 30, 2022.
The purpose of our audit was to determine the following:
- whether DLR met its case stage timeline goals for closed cases in accordance with the DLR Case Processing Goals document;
- whether DLR submitted its annual reports to the Legislature as required by Section 9U of Chapter 23 of the General Laws; and
- whether DLR ensured that its employees completed cybersecurity awareness training in accordance with Sections 6.2.3 and 6.2.4 of the Executive Office of Technology Services and Security’s Information Security Risk Management Standard IS.010.
Below is a summary of our finding, the effect of the finding, and recommendations, with links to each page listed.
| Finding 1 | DLR did not meet all of its case stage timeline goals. |
| Effect | If DLR does not process cases in a timely manner, labor issues impacting the public sector may be prolonged, potentially resulting in a less stable, productive, and cooperative work environment. |
| Recommendations |
|
Table of Contents
Appendix
Downloads
-
Open PDF file, 786.86 KB, Audit Report - Department of Labor Relations (English, PDF 786.86 KB)